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Rated 5 out of 5 stars

Please don't be put off by reviews a few months ago. Digicare have now appointed a brilliant I.T. Specialist named Gavin at their P.C. Clinic, I had outstanding service and nothing was too much troub... See more

Rated 5 out of 5 stars

I've had my Tv and phone (Note 4) repaired a few years ago and never left a review. Now I've had my phone repaired again, Each time the service and repairs were executed perfectly. The time its taken... See more

Rated 5 out of 5 stars

Excellent service, Dave and another huy came to replace the TV screen for my samsung TV under warranty. Really friendly, so nice and polite. Nothing was too much trouble, they even helped me hide wi... See more

Company replied

Rated 5 out of 5 stars

My 3 year old Samsung Chronos 7 needed a replacement screen. My local repairer tried for 2 days to find one, without success. I sent a number of emails around the country, and Sabrina from Digicare... See more

Company details

  1. Computer repair service

Written by the company

Digicare is a highly reputable premium service repair centre that focuses on providing exceptional repair services and selling genuine Samsung parts. With their team of highly skilled technicians, they are dedicated to delivering the best possible repair solutions for all types of Samsung devices, such as mobile phones, laptops, tablets, TVs, and other electronic gadgets. At Digicare, they only use genuine Samsung parts for their repair services to ensure that customers' devices are restored to their original performance levels. This way, customers can have peace of mind knowing that their devices are in good hands and will be repaired with the best parts available. In addition to their repair services, Digicare also offers a wide range of Samsung parts that customers can purchase to fix their devices themselves. They provide an easy-to-use website where customers can browse and purchase these parts, or they can visit their store to purchase them. Digicare is dedicated to providing top-quality customer service and satisfaction. They understand the frustration of having a malfunctioning device and work tirelessly to provide fast and efficient repairs, ensuring that customers get their devices back in optimal working condition in the shortest possible time. In summary, Digicare is a trusted and reputable premium service repair centre that specializes in Samsung devices. With their expertise in repair and genuine Samsung parts, they offer exceptional services that meet and exceed customers' expectations.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

122 reviews

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Rated 5 out of 5 stars

Excellent service,

Excellent service,
Peter helped me all throughout, he was very helpful and understanding,
Have preserved the correct part,
Thank you so much

29 April 2025
Rated 5 out of 5 stars

Great service

Great service, I was kept up to date with all parts of the process from start to finish.
With the item arriving in good time.

I would definitely use Digicare again and will recommend them to others.

7 April 2025
Rated 5 out of 5 stars

This company is amazing

This company is amazing. I contacted this company and Pete came back so quickly, he was helpful working with (Rod) the engineer to help diagnose my issue. Saved me heaps of money, they were so professional and helpful. Most certainly recommend. Thank you!!

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Cylinder Dirty Drum Replacemennt

Needed a replacement cylinder dirt drum for my hoover. Genuine Samsung part. Arrived quick and when questioned about my delivery ETA (please note this was still within the time frame of 3-5 days). Peter phoned me and explained if stuck in customs but will be released today. Part arrived 1/2 working days after due to UPS delays but that's not there fault! Happy with the service. And would use again.

25 January 2025
Unprompted review
Rated 5 out of 5 stars

A great company

A great company, always helpful. Pete is amazing at helping to find the correct parts. Informative and fast delivery as well. This is my second purchase through Digicare, highly recommended.

14 January 2025
Rated 5 out of 5 stars

Peter

Digicare and Peter provide one of the best customer service.
First, I emailed them if they have a main board for my TV, and Peter responded me really promptly and provided the part for me.
Second, due to Christmas break, the shipping was delayed (completely from UPS side) and Peter took the initiative to take care of it on his Christmas break.
Third, the part was brand new but sadly it turned out the problem was not related to the main board, so I sent the board back and got the refund without any hassle.
He was very attentive throughout the process and communication with him was very easy and quick.
I would use digicare again if I need any spare part from now on.

14 January 2025
Unprompted review

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