Digital Recycling Reviews 70

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 1 out of 5 stars

Sent phone 2 weeks ago c sent 5 emails no reply and the phone number doesn’t call through , hoping someone reply on here

Rated 5 out of 5 stars

Very fast service got money the same day as my phone was delivered to them (even though it was delivered after 12:30pm so i wasn’t expecting it until the next day). I got paid the full amount they off... See more

Rated 5 out of 5 stars

They paid exactly what they quoted me and paid a much higher price for my handset than other companies offed. They stayed in touch every step of the way. The payment was prompt. Highly recommend Digit... See more

Rated 5 out of 5 stars

I would recommend this company. It was easy to fill my details in online. The packaging came quickly to post off my phone. The packaging had three different parts to it to ensure the phone couldn't ar... See more

Company details

  1. Cell phone recycling and unlocking service

Information provided by various external sources

At DigitalRecycling.co.uk, we find it very important to dispose of old electronic items without having a negative impact on the natural environment. We recycle your used or faulty items and give them a new home. We give you instant prices on your items ranging from mobile phones, tablets, laptops, gaming consoles, games and much more!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

70 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Found the process from start to finish…

Found the process from start to finish so simple and straightforward. Great communication from Digital Recyclying from reminders to send the phone, informing you once it was received and after only a few days of receiving the phone, receiving prompt payment, cannot ask for anymore. Would definitely recommend for selling your mobile phone a++++++++++++

18 July 2019
Unprompted review
Rated 5 out of 5 stars

Honest company

They paid exactly what they quoted me and paid a much higher price for my handset than other companies offed. They stayed in touch every step of the way. The payment was prompt. Highly recommend Digital Recycling. Thank you for an excellent service. 👍

5 July 2019
Unprompted review
Rated 5 out of 5 stars

Old phones for cash

I sent a phone in the prepaid packing that I requested, the price I was quoted was the price I got and the money was paid into my account within 2 days.

16 June 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! Kept up to date every step of the way and fast service. Highly recommended

23 May 2019
Unprompted review
Rated 5 out of 5 stars

Very fast service and payment

Very fast service got money the same day as my phone was delivered to them (even though it was delivered after 12:30pm so i wasn’t expecting it until the next day). I got paid the full amount they offered which was the highest price i found on a comparison site against lots of other online sellers.

2 May 2019
Unprompted review
Rated 1 out of 5 stars

Absolute scam !!

They had my phone for 2 weeks with no payment. I contacted them twice with no response then they finally said they are returning my phone as it was faulty (the phone was in perfect condition when I sent it) I received my phone back and now it doesn’t work, it won’t even switch on !!!

2 March 2019
Unprompted review
Digital Recycling logo

Reply from Digital Recycling

Hi Cherry,

I've had a look into your order and can see you actually sent your phone in as a faulty phone. Our team was not able to process your phone as it was badly water damaged and as in our terms and conditions, we do not accept water damaged phones. Further to this, your phone was returned well packaged and in the exact condition it was received. We kept you updated throughout the whole process.

I am sorry your experience was not a satisfactory one on this occasion but we will aim to give you a better experience in the future.

Thanks,
Digital Recycling

Rated 1 out of 5 stars

Sent Iphone with no payment and ignoring messages

Sent the phone before Christmas on the 22nd December hadn't heard anything, waited 2 weeks as with it being the holidays thought they might have been a back up. I have emailed and filled out contact form three times with no response! lost an phone with no payment

21 January 2019
Unprompted review
Digital Recycling logo

Reply from Digital Recycling

Hi Lana,

Please can you supply your order ID so our team can look into this.

Thanks,
Digital Recycling

Rated 5 out of 5 stars

Really easy and quick service

Really easy and quick service. Payment made extremely quickly to the full amount I was promised (which was the highest amount I was offered from anywhere). Would definitely recommend and use again. All on the last working day before Christmas! Thank you!

21 December 2018
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Money was in my account the day after they received the phone and I got the exact amount they quoted.

13 November 2018
Unprompted review
Rated 5 out of 5 stars

Good compmany

I have amended my review as there was a mix up with my email address this was not digital recrylcing fault. Once I contacted them via telephone the issue was resolved and the service was good I would use this company again

13 November 2018
Unprompted review
Digital Recycling logo

Reply from Digital Recycling

Hi Stephanie,

I am sorry to hear you are not satisfied with our service.

I can confirm our team emailed you checking-in your phone to our recycling center once it was received. Another email was on the same day as the item you sent was not as specified. Your order was for a Samsung J3 (2017) but you sent a Samsung J3 (2016). There of course is a price difference so we offered you a counter offer and are still awaiting your reply. The revised offer is still higher then what other recyclers would offer.

We await your reply.

Kind Regards
Digital Recycling

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