Digital Storm Reviews 247

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 180 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting the meticulous build and high-end components that lead to excellent performance and reliability. Many people highlight the exceptional customer service, describing staff as friendly, knowledgeable, and genuinely concerned with ensuring customers receive the exact computer they desire. The user experience is frequently lauded, with consumers appreciating the ease of customization, smooth operation, and the overall satisfaction with their purchases. However, some customers also noted occasional issues with product quality, such as loud AIO tubes or problems with specific processors, which sometimes required troubleshooting. While phone support was generally praised, a few reviewers mentioned communication inconsistencies or the need to advocate for themselves during the troubleshooting process.

What people talk about most

Product

Customers consistently note positive experiences with product quality, highlighting that the products are... See more

Quality

Users describe positive interactions with quality, consistently praising the products for their solid build,... See more

User experience

Reviewers mention positive feedback about user experience, with many expressing satisfaction with the overall... See more

Customer service

People report positive experiences with customer service, consistently describing it as outstanding,... See more

Staff

Consumers consistently report positive experiences with the staff, describing them as incredibly helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

At the start, the ETA for a 5070TI was actually conservative and I got my build started a few weeks earlier - early win! When my Corsa arrived, it was packaged nicely, clean, and undamaged. Duri... See more

Rated 5 out of 5 stars

From start to finish ordering from this company is informative and stress free. You can customize all the major parts, the prices are great and the product is top quality. I have purchased two compute... See more

Rated 5 out of 5 stars

They provide solid, well tested, highly performant systems with whisper quiet watercooled GPUs. I'm on my 3rd system from them. They have great support and helped out with upgrades and repairs when on... See more

Rated 5 out of 5 stars

Digital Storm offered systems at a fair price. The PC was built well with attention to detail. The best feature of Digital Storm is their support. We had a problem that took weeks to figure out. I... See more


Company details

Information provided by various external sources

Custom gaming computers that remain unsurpassed in performance and value. Our passion is crafting the worlds most advanced gaming PCs, find out why today.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

247 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(247)

178 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent communication from ordering to delivery

I was able to configure the machine, processors and storage I needed. Digital Storm Storm does an excellent job communicating the status of the order as the machine is assembled, configured and stress tested and then shipped. I have not experienced any problems and am very pleased with the performance.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with Digital Storm, and always a brand I can trust when I am needing a new PC in a hurry

This is my second computer I've ordered from Digital Storm. Super easy experience, very reliable, and I knew immediately I had a great computer on the way.

We typically build PCs in our household, and both times I've ordered from Digital Storm were when we had an issue with a build and wanted a replacement fast while we figured out the build.

I know I can always trust this company to have great quality and reliable service. The computer I get from your team winds up becoming my main personal gaming PC and then the one we just built ourselves will become the main 'family' PC in our living room.

I don't order often because the PC is such a great quality that my last one lasted me 10 years. I really do appreciate how well done it is, the instructions are easy, manual and all other extra components are still included if I need them, etc.

Also I just love the look of your PCs too!

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Lightning Fast, Digital Storm Velox Rocks!

I love my Digital Storm Velox! I have gotten three computers from Digital Storm. The first lasted 8 years. I got a new one and then as my streaming and modding took off, upgraded to my current rig. My daughter was extremely happy to claim my last computer which still works perfectly. I am a verified creator for Bethesda and a Twitch and Youtube streamer. My velox handles everything I throw at it. I run Starfield, the creation kit, OBS, and stream on two platforms with no problems - often with over 145 fps. Seems to me that is the ultimate test for any user!

3 April 2026
Unprompted review
Rated 5 out of 5 stars

I decided to purchase from Digital…

I decided to purchase from Digital Storm due to a recommendation from another customer. The process of choosing everything was so simple and thoroughly explained in each step. The system came in much quicker than expected and my PC has been phenomenal with no issues since. My games run beautifully and although I won’t need to purchase another computer for a very long time, I would return to purchase from Digital Storm again.

16 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. This is my second purchase of Digital Storm desktop computer. My first purchase lasted 13 years and was still running without issues, except going from a Windows 7, to Windows 10 and Windows 11 no longer being compatible. I was helped with the transition to Windows 10, with customer service helping me for over 8 hours. This was not due to the computer, but my old SSD was not compatible with Windows 10.
I am super happy with my new Velox. Such a quiet machine and very fast. I will continue to be a loyal customer. I have only experienced this great level of quality service from Digital Storm.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Beyond the computers

Beyond the computers, the service from the team at Digital Storm is second to none. They are always willing to help with issues but also answer general PC related questions. When my machine was well out of warranty, their team spent time walking me through the pros and cons of different newer PCs I was considering. Will be a lifelong customer!

2 April 2026
Unprompted review
Rated 5 out of 5 stars

A Perfect PC Build

There was clear communication through email all the way through the process about the stage of my pc build. The stated ship date was as expected and the build quality of my pc was flawless.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

My experience so far with Digital Storm…

My experience so far with Digital Storm has been incredible. Even with the my old system being down Scott has taken the time to help us out with our system. We ended up buying another Digital Storm PC. This is our 3rd system. Love this company

31 March 2026
Unprompted review
Rated 5 out of 5 stars

My Digital Storm Experience

From a person who knew nothing about computers this was an amazing experience. Both purchase and customer support have been nothing but kind and professional. From helping choose the right specs to getting support troubleshooting on a weekend. Digital Storm is a dream come true for people who don’t have the time or skill to build their own PC. This is a 100% deserved 5 stars.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Craft and Boutique over Mass Production and Issues

From start to finish, DS keeps the customer involved. Even to the point where they reached out with a lower priced spec in that it will perform better for the build/desire outlaid in the original order. And they were willing to work with the refund on the change. This shows that performance and build is the most important criteria, not the bottom $. That the craft is what drives the motivation. I have referred several customers, and since they have also referred, all with the same experiences. Remember, the loudest are the most negative. There are 1000s of people very happy who don't take the time to review. DS is worth every penny and definitely worth the time for your specific build.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Best custom PC’s

got my pc like on Thursday and let me tell you i absolutely love it, from packaging to assembled parts to customer service like literally everything 😆. Well i dont know the names of those who built it and packaged and everything else but i would just like to thank them, and especially the guy from customer service, he has helped me with everything since i contacted at customer service so big shoutout for that, 100/10. And 50/10 for everything else😁. 😂
Once again Thank you, and have a great day.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Custom Quality Delivered

I have purchased 2 custom desktop computers and 1 custom laptop from Digital Storm over the last 6 years. I like building my own custom devices that provide the components I need and want for the tasks I am doing. One of the desktops was a computer for my son and his family. I know that the components I chose are quality products which will perform and hold up over time. All of these devices are functioning well. I have occasionally used their tech support which was timely and helpful. For custom building, the website had many options to pick from for the devices I wanted to build. I would recommend Digital Storm for quality custom computer devices specific to your needs.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Smooth

My PC worked excellently right out of the box. It shipped intact and everything has been working great. It made the experience of finding a PC very seamless and easy. I'd recommend them to anyone looking for a fresh build.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

I'm a second generation Digital Storm…

I'm a second generation Digital Storm buyer. Two of my kids have purchased from Digital Storm. They both had great experiences and loved their purchases. They recommended Digital Storm to me. So I purchased my computer from them too. I loved how they kept me informed of every step of my computer build. Also my new computer is great. I would definitely recommend Digital Storm to anyone.

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Second PC Purchase

I've bought two gaming pcs from Digital Storm. The first one is more than a decade old now (2014) and still running fine. The fans are getting a little noisy but for being 11 years old that's acceptable. The new one worked great right out of the box and has had no issues. I'm an over-planning type of person and spent literally years checking every different PC building site and pricing out parts. The only other site that came close to offering what Digital Storm did for the price was CLX using Costco Next... but they won't ship to CA. I shopped around and couldn't find any other site worth switching to, so I bought from Digital Storm again and the PC works great. Start with Digital Storm and then shop around and see if you can beat it... my guess is that you won't be able to. I haven't had to use their warranty services since the computers have worked great so far but it's nice to know that it comes with a better warranty to other sites also.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Great custom computer!

Awesome ordering and follow up from the account team. They applied some discounts that I was not sure how to select and made unsure the config was what I wanted. While the total build time may seem long, I would rather they take the time to get it right. The shipping was great, on time and the computer was in great shape. Build quality was awesome! Over it was THE best computer buying experience.

5 January 2026
Unprompted review

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