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Dignity Insurance Reviews 

641
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being courteous, friendly, and making them feel comfortable. People highlight the consultants' ability to clearly explain complex information, answer all questions thoroughly, and ensure understanding. The overall service and user experience are frequently described as easy, straightforward, and professional. Reviewers particularly appreciate the personalized approach, noting staff ensure customers feel valued and understood, not just a number. This attentive and respectful service contributes to a highly positive overall impression, with many expressing gratitude for the professional assistance received.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, politeness, and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and detailed... See more

Service

Customers had positive experiences with service, often describing it as good, professional, and 5-star.... See more

User experience

Clients share positive opinions on the user experience, often highlighting the friendly, easy-to-understand,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shakira explained the details of the funeral Policy... in such a well informed way, that made understanding it so easy. She was very courteous, friendly and informative. She explained all my queries v... See more

Rated 5 out of 5 stars

The telephone conversation I had with “Liam” this afternoon was delightful. He was very thorough explaining every detail of the policy. He was cheerful and made me very comfortable. There are not many... See more

Rated 5 out of 5 stars

The young Man I spoke to was easy to speak to and he listened to what I had to say. He made sure I understood everything and he didn’t hurry me up when I talked about my life, which I really appreciat... See more

Rated 5 out of 5 stars

Andrew was well mannered, tailored, spoke with confidence, calming, informative, answered all my questions, those he couldn’t, he sort advice from his upline. I was given options to be covered... See more


Company details

  1. Funeral Insurance Company

About Dignity Insurance

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

641 reviews

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4.9

All reviews

(641)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

This is the first time I have spoken to any one…

This is the first time I have spoken to anyone about my forthcoming funeral. I found Quinlin to be polite and understanding and had all the relevant information at hand. If I was to die twice, I would rather have Quinlin handle my Funeral Insurance on both occasions.
Dignity Funeral Insurance offers a good deal and has the applicant's needs at its foremost interest.

1 October 2025
Rated 5 out of 5 stars

To start with I spoke to James !!

To start with I spoke to James !!
He spoke clearly and was very knowledgeable and polite meaning treated you with respect!!
Also explained everything he didn’t treat me like a number . He was respectful
God bless him

16 September 2025
Rated 5 out of 5 stars

Very satisfied

They were very polite and made me feel at ease from the start. I was guided through the whole process so that I understood what I was purchasing. I was asked at every stage if I needed to ask any questions and that I u derstood what I was being told. I was left feeling very satisfied that I has chosen the right policy for my needs. I felt like I was a valued customer.

5 September 2025
Rated 5 out of 5 stars

Nathan was a joy to deal with

Nathan was a joy to deal with. He made the whole process very simple and straightforward and I am going to be bringing him again to get my husband on a policy.

5 September 2025
Rated 5 out of 5 stars

Service with a Smile!!

They were very friendly very patient and willing to talk things through slowly and clearly to make sure you understood every thing. Shakira was my consultant and made me feel like we had been friends for years well done!

4 September 2025
Unprompted review
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Reply from Dignity Insurance

Hi Lynda. Thank you for sharing your feedback, we really appreciate it. We're delighted that Shakira was able to create such a warm and welcoming experience for you and took the time to ensure everything was clearly understood. It's wonderful that she made you feel so comfortable right from the start. Thank you for choosing Dignity Insurance!

Rated 5 out of 5 stars

Shakyra

Shakyra, who set up my policy, was very friendly and professional, helpful. This set up was my best experience in a long time. Thank you, Shakyra, you make one old man day a happy day.

4 September 2025
Rated 5 out of 5 stars

I found Ben very easy to talk to

I found Ben very easy to talk to. her was very patient with me and spoke very clearly .
He explained everything and made sure I understood what I am getting in my policy. I am happy now I can have piece of mind now that I am covered for my funeral
Thank you BEN
HANNIE VERBOORT

3 September 2025
Rated 5 out of 5 stars

Make sure people are listened too

The young Man I spoke to was easy to speak to and he listened to what I had to say. He made sure I understood everything and he didn’t hurry me up when I talked about my life, which I really appreciated and that was one of the main reason I decided to take out the policy.

2 September 2025
Rated 5 out of 5 stars

Recommend Dignity Funeral Insurance

William the salesman was very clear on all that Dignity was about, answered all my questions clearly and precise and fun to talk too, not just a robot reading off a script.
Your rates and packages are also easy on the pocket.
Thank you.

27 August 2025

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