Reliable Supplier with Fast Service for Canada Dear Direct Derma Supplies team, Pros: Shipping in 4–7 days to Canada (DHL is excellent). Genuine products, competitive prices, promotions.... See more
Company replied
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Purchasing from Direct Derma many years. Always quick response from them and they solve the problem, if something goes wrong (missing item, but they sent them quickly without problem). Highly recommen... See more
Company replied
The service is great! Emails are responded to promptly. Orders are processed quickly. Shipment is fast. Products are amazing. Prices are reasonable.
Company replied
I am very satisfied with my order. Everything arrived in perfect condition and the delivery was extremely fast. I would definitely recommend buying from here!
Company replied
Company details
About Direct Derma Supplies
Written by the company
We are a European online store based in Copenhagen, Denmark. We have many years of knowledge and experience within the aesthetic beauty industry, and we offer aesthetic medical fillers and other products at competitive prices to licensed clinics worldwide (BTB).
Our mission is to deliver original aesthetic medical device products from the most popular and innovative brands like Restylane, Juvéderm, Teosyal, Profhilo, and many more at the best prices in the market. Our vision is to be the preferred online one-stop-shop of aesthetic products, where our drivers are to be able to supply fast, be the price leader, and have an eminent customer service level.
Our greatest values are honesty, competitive prices, trustworthiness, loyalty, fast delivery, and giving our customers the best possible personal service.
All our products are CE marked, and we comply with the standards of the EU Medical Device Regulation.
Our mission is to deliver original aesthetic medical device products from the most popular and innovative brands like Restylane, Juvéderm, Teosyal, Profhilo, and many more at the best prices in the market. Our vision is to be the preferred online one-stop-shop of aesthetic products, where our drivers are to be able to supply fast, be the price leader, and have an eminent customer service level.
Our greatest values are honesty, competitive prices, trustworthiness, loyalty, fast delivery, and giving our customers the best possible personal service.
All our products are CE marked, and we comply with the standards of the EU Medical Device Regulation.
Contact info
Axeltorv 2F, 5th floor, 1609, Copenhagen V, Denmark
- +45 73708111
- contact@directdermasupplies.com
- www.directdermasupplies.com
4.9
Excellent
229 reviews
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Reply from Direct Derma Supplies
Dear Iryna,
We are sorry to hear about your experience with the delivery and understand your frustration.
Please rest assured that you have not been charged twice for the shipping cost. As we ship from Denmark and your order is being delivered to Canada, local taxes and import duties may apply. These are imposed by Canadian authorities and are unfortunately beyond our control. We always recommend that customers familiarize themselves with their local import regulations before placing an order.
The package has not yet been delivered because the local tax payment is still pending. Our customer service team has reached out to assist you with a resolution. One option is to refuse the package—if you choose to do so, we will issue a refund once the item is returned to our warehouse.
Thank you for your understanding.
Kind regards,
Pernille Rex
Reply from Direct Derma Supplies
Dear Violet,
Thank you very much for your kind review. It is highly appreciated.
We look forward to our continued collaboration.
Kind regards
Pernille Rex, CEO
all over it was good
4 May 2025
Unprompted review
Reply from Direct Derma Supplies
Dear Jolly Rajeev,
Thank you for your thoughtful review - it truly means a lot to us.
We look forward to continuing our business together in the future.
Kind regards,
Pernille Rex
CEO
Highly recommended
Super fast delivery, excellent customer service. A reliable company providing high quality products with a fair price.
Highly recommended.
10 April 2025
Unprompted review
Reply from Direct Derma Supplies
Dear Customer,
Thank you so much for your kind words – it truly means the world to us.
We’re absolutely delighted to hear you had a great experience with our delivery, service, and products. It was a pleasure serving you, and we sincerely hope to welcome you back again soon.
Have a wonderful day!
Kind regards
Pernille Rex, CEO
Super friendly 🤩🤩
2 April 2025
Reply from Direct Derma Supplies
Dear Nida,
What a great review. It is much appreciated. Thank you!
Have a wonderful day.
Kind regards
Pernille Rex, CEO
Perfect
I am absolutely thrilled with my shopping experience on this website! The selection of cosmetics is incredibly diverse and of high quality. The website is user-friendly, making it easy to navigate and find exactly what I need. The customer service team is also very responsive and helpful. My orders have always arrived promptly and in perfect condition. I highly recommend this site to anyone looking for reliable and excellent beauty products. Five stars and I will definitely be back for more!
10 March 2025
Unprompted review
Reply from Direct Derma Supplies
Dear Erika,
Thank you so much for your wonderful feedback! It truly brightens our day to hear such kind words.
We’re thrilled to have you as a valued customer and look forward to serving you again soon.
Kind regards
Pernille Rex, CEO
Still have not received order
Still have not received order. Found the hidden charges disengenous. Why change an extra credit card fee when everyone is paying with card?
13 March 2025
Reply from Direct Derma Supplies
Dear Aisling,
We’re sorry to hear that you feel our service did not meet your expectations.
According to DHL, your order was delivered just 15 minutes after you left your review. Typically, DHL delivers within 1-3 business days, and we are looking into the reason for the additional two-day delay. We sincerely apologize for any inconvenience this may have caused.
Regarding the credit card fee, we’d like to clarify that for all international orders paid with a company credit card, an additional fee is applied. This charge is imposed by our payment provider (VISA/MasterCard) and does not go to us. The exact amount is displayed on the payment page before you confirm your order.
We hope this information provides clarity, and we would truly appreciate it if you would consider re-evaluating your review.
Wishing you a wonderful day!
Reply from Direct Derma Supplies
Dear Rania,
Thank you for your kind review. It means a lot to us.
We look forward to doing business with you in the future.
Kind regards,
Pernille Rex, CEO
Reply from Direct Derma Supplies
Dear Janet,
Thank you very much for your kind review. It is highly appreciated.
We look forward to our continued collaboration.
Kind regards,
Pernille Rex, CEO
Reply from Direct Derma Supplies
Dear Sasan,
Thank you for your fantastic review! It is greatly appreciated.
We are glad to have met your needs and look forward to being of service to you again.
Kind regards,
Pernille Rex, CEO
Look for other company if you want purchase fillers.
If you are looking for purchase dermalfillers I don’t advise to come close to this company. They make your experience absolutely unpleasant, they really made me sick. They collected more data than tax office and medical inspectors together. It is really out of order. There are much better options on
a market, I contacted with 2 companies with absolutely the same prices and the experience was excellent compare with these people. If you want an easy and good experience avoid this company.
17 February 2025
Unprompted review
Reply from Direct Derma Supplies
Dear Dr. Maria,
Thank you for sharing your feedback. We’re sorry to hear that your experience with us was not as expected. We take our customer vetting process very seriously to ensure the safety especially since we deal with Medical Devices Class III. While we understand that this process can sometimes feel more thorough than expected, it’s in place to protect both our customers and ensuring that our products are only sold to professionals in the aesthetic industry, and not to private individuals.
Regarding the VAT number issue, we noticed a difference between the VAT number you provided and the company name associated with your account. As a result, we requested additional documentation to verify the information. We appreciate your prompt response and are glad that your account was successfully approved.
We recognize that each customer has different preferences, and we respect your decision to explore other options in the market. Should you need any further assistance or clarification, please don’t hesitate to reach out.
Best regards
Pernille Rex, CEO
I have been ordering the product for…
I have been ordering the product for more than three years, I really like the service, everything is fast and clear, just the way I like it!
7 February 2025
Reply from Direct Derma Supplies
Dear customer,
Thank you so much for your wonderful feedback! It truly brightens our day to hear such kind words.
We’re thrilled to have you as a valued customer and look forward to serving you again soon.
Kind regards
Pernille Rex, CEO
Excellent service
Excellent service! The customer support was very helpful and friendly. My questions were answered quickly, and the shipping was arranged immediately. They also have an extensive assortment to choose from. Everything went smoothly and without any issues. Highly recommended!
12 February 2025
Unprompted review
Reply from Direct Derma Supplies
Dear Charme Aesthetics Beauty & Care,
Thank you for your fantastic review!
We’re honored to have earned your trust and will continue striving to deliver the best experience possible.
Kind regards
Pernille Rex, CEO
I have a wonderful experience with…
I have a wonderful experience with service and products of Direct Derma Supplies…
3 February 2025
Reply from Direct Derma Supplies
Dear Linh Huynh Xuan,
Thank you so much for your kind words. We really appreciate you taking the time to review us.
Kind regards
Pernille Rex, CEO
Very very happy with my order
Very very happy with my order! Arrived surprisingly fast!
Best prices!
23 January 2025
Reply from Direct Derma Supplies
Dear customer,
Your kind review means the world to us - thank you!
We’re so glad to have exceeded your expectations and can’t wait to continue our partnership.
Kind regards,
Pernille Rex, CEO
Best compagnie ever for injection…
Best compagnie ever for injection supplie!
Fast delivery, best européen product !
I love it,
Thanks Direct Derma Supplies
17 January 2025
Reply from Direct Derma Supplies
Dear
Thank you for your fantastic review! It truly brightens our day to hear such kind words.
We look forward to working together again soon.
Have a wonderful day!
Kind regards
Pernille Rex, CEO
A great webshop where you can buy the…
A great webshop where you can buy the best quality products at a very fair rate!
Suppliers like this don't come often!
Dr. S. Kenis
16 January 2025
Reply from Direct Derma Supplies
Dear Dr. S. Kenis,
Your kind review means the world to us - thank you!
We’re so glad to have exceeded your expectations and can’t wait to continue our partnership.
Kind regards
Pernille Rex, CEO
Reply from Direct Derma Supplies
Dear Beata,
Thank you for your kind review. Your support and feedback are truly valued.
We look forward to working together in the future.
Best regards,
Pernille Rex, CEO
Reply from Direct Derma Supplies
Dear Nara,
Your kind review means the world to us - thank you!
We look forward to continue our partnership.
Kind regards,
Pernille Rex, CEO
Reply from Direct Derma Supplies
Dear Mahmoud,
Thank you so much for your wonderful feedback! It truly brightens our day to hear such kind words.
We’re thrilled to have you as a valued customer.
Kind regards,
Pernille Rex, CEO
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