Direct Derma Supplies Reviews 

229
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally fast delivery service, noting that packages arrive promptly and reliably across numerous successful shipments. People consistently mention how remarkably easy the ordering process is, paired perfectly with a wonderful variety of amazing products available. Consumers deeply appreciate the dedicated and professional staff members who provide excellent communication and wonderfully quick responses to all inquiries. Frequent buyers also note that all purchased goods consistently arrive in perfect condition, establishing this business as a dependable long-term source. Many individuals express being genuinely happy with the overall services provided over several years of continuous business.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that everything arrives... See more

Product

Clients share positive opinions on product quality and delivery speed, highlighting genuine items arriving in... See more

Service

Consumers find service to be positive, highlighting overall satisfaction with the reliable support provided.... See more

Staff

Customers had positive experiences with staff, describing them as lovely, nice, and very professional.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Reliable Supplier with Fast Service for Canada Dear Direct Derma Supplies team, Pros: Shipping in 4–7 days to Canada (DHL is excellent). Genuine products, competitive prices, promotions.... See more

Company replied

Rated 5 out of 5 stars

Purchasing from Direct Derma many years. Always quick response from them and they solve the problem, if something goes wrong (missing item, but they sent them quickly without problem). Highly recommen... See more

Company replied

Rated 5 out of 5 stars

The service is great! Emails are responded to promptly. Orders are processed quickly. Shipment is fast. Products are amazing. Prices are reasonable.

Company replied

Rated 5 out of 5 stars

I am very satisfied with my order. Everything arrived in perfect condition and the delivery was extremely fast. I would definitely recommend buying from here!

Company replied


Company details

  1. Medical supply store
  2. also in
  3. Beauty product supplier
  4. Beauty Products Wholesaler
  5. Health and beauty shop

About Direct Derma Supplies

Written by the company

We are a European online store based in Copenhagen, Denmark. We have many years of knowledge and experience within the aesthetic beauty industry, and we offer aesthetic medical fillers and other products at competitive prices to licensed clinics worldwide (BTB).

Our mission is to deliver original aesthetic medical device products from the most popular and innovative brands like Restylane, Juvéderm, Teosyal, Profhilo, and many more at the best prices in the market. Our vision is to be the preferred online one-stop-shop of aesthetic products, where our drivers are to be able to supply fast, be the price leader, and have an eminent customer service level.

Our greatest values are honesty, competitive prices, trustworthiness, loyalty, fast delivery, and giving our customers the best possible personal service.

All our products are CE marked, and we comply with the standards of the EU Medical Device Regulation.

Contact info

4.9

Excellent

TrustScore 5 out of 5

229 reviews

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4.9

All reviews

(229)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, delivery is super fast and good. Got it within a week!

27 November 2023
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear KT,

Thank you very much for your kind review. It is highly appreciated.
We look forward to our continued collaboration.

Kind regards
Pernille Rex, CEO

Rated 5 out of 5 stars

Good customer service

Good customer service. Quality products!!!

25 November 2023
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Therapeutic Health And Wellnes,

Thank you for your kind review. It is highly appreciated.
Have a wonderful day.

Kind regards
Pernille Rex, CEO

Rated 5 out of 5 stars

hello

it was my first time, I ordered, it was perfect, also the price was good, I got it in 7 days. whenever I send a chat, they are very helpful.

7 November 2023
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Halwan Hama Gharib

What a great review. It is much appreciated. Thank you.
We look forward to working with you again in the future. Have a wonderful day.

Kind regards
Pernille Rex, CEO

Rated 4 out of 5 stars

good collaboration

good collaboration, very quick replies

26 October 2023
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Eldorina,

Thank you for your kind review. It means a lot to us. We are always eager to develop and learn. What will it take to give us 5 stars? : )
We look forward to doing business with you in the future.

Kind regards
Pernille Rex, CEO

Rated 5 out of 5 stars

Good company with good products

im dr. Daniel from portugal.
fast shipment.
products 5 stars

They have a wide range of Authentic products, great prices, with very very long expiration date. They ship your order in perfect conditions, ie. packing boxes are very robust and sturdy and the product boxes are absolutely perfect which is very important to me.

22 October 2023
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Dr. Daniel

Thank you for taking the time to leave us such a fantastic review!
We're happy to hear that you loved doing business with us and appreciate your kind words. Your satisfaction is our top priority!
We look forward to our continued collaboration.

Kind regards
Pernille Rex, CEO

Rated 5 out of 5 stars

Fantastic Services

I strongly recommend this company !
They provide the best every services that I have seen among pharmaceutical and medical companies . They are fast and furious:-) I am in Canada and I always ask North American companies to learn customer service from Direct Derma supplies ….

7 October 2023
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Hi dear,

Thank you very much for your kind words. We appreciate you taking the time to review us as your satisfaction is our top priority!
We look forward to doing business with you in the future.
Have a wonderful day.

Kind regards
Pernille Rex, CEO

Rated 5 out of 5 stars

Account setup was quick and the order…

Account setup was quick and the order of filler and sculptra was order was processed and shipped from directderma by basically the same day. Products received well packaged but there was a slight delay with shipment but fault was on DHL. Great customer service- had an issue and they are very quick to respond on email. Would definitely recommend.

23 September 2023
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Avinash

Thank you very much for your kind review. It is highly appreciated.
We look forward to our continued collaboration.

Kind regards
Pernille Rex, CEO

Rated 5 out of 5 stars

All is perfect 🙏❤️

28 August 2023
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Stavria

Thank you for your kind review. It means a lot to us.
We look forward to doing business with you in the future.

Kind regards
Pernille Rex, CEO

Rated 3 out of 5 stars

The product had an estimated arrival…

The product had an estimated arrival time, but it came way too early, which would be usually be good, but in this case I was not at home, and so the package had to be stored at the post office in Hungary which took me a while to retrieve.

24 July 2023
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Emmanuel Sanchez,

Thank you for taking the time to give us a review on Trustpilot. We are very sorry that you are not happy with the delivery time. We always try to give our customers the best possible service and try to make sure the packages are delivered on the agreed time. But concerning deliveries it can be difficult to control 100% since DHL Express can experience delays and sometimes, like in your case, a package is delivered earlier than expected. We are sorry for the inconvenience you may have experienced and we hope you will continue being a customer to us and we wish you a lovely day.

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Very rapid response,good trusted

17 August 2023
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Rania,

Thank you very much for your kind review. It is highly appreciated.
We look forward to our continued collaboration.

Kind regards
Pernille Rex, CEO

Rated 5 out of 5 stars

Amazing customer service & prices

7 August 2023
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Natalie,

Thank you for your kind review! It means a lot to us and is highly appreciated.
We're so happy to hear that you enjoyed doing business with us. Your satisfaction is our top priority!

We look forward to working with you again in the future.

Kind regards
Pernille Rex, CEO

Rated 5 out of 5 stars

Perfect customer sercice

Perfect customer sercice! Fast shipping, helpfull team! I’m sarisfied

17 June 2023
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Bianka Décsik,

Thank you so much for your kind words. We really appreciate you taking the time to review us.
We look forward to working with you again in the future.

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Kindly manner for resolving our account…

Kindly manner for resolving our account problem and prompt response regarding our concerns and acceptable prices was the memorable points of our first experience.
Thank you

22 May 2023
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Morteza Fasihi

Thank you for taking the time to leave us such a fantastic review!
We're happy to hear that you loved doing business with us. Your satisfaction is our top priority!
Have a wonderful day.

Kind regards
Pernille Rex, CEO

Rated 5 out of 5 stars

Great service and products

Great service and products. Through the Chat they solved my problems and questions fast. Products came quickly. Recommend this supplier!

3 April 2023
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Anne Swart,

Thank you so much for your kind words. We really appreciate you taking the time to review us.
We look forward to working with you again in the future.

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Direct Derma is a good beauty cosmetic…

Direct Derma is a good beauty cosmetic supplies. They deliver product very fast. Authentic products they provide good prices and I like order here for my beauty clinic. High recommmend.

25 February 2023
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Vivien,

Thank you for taking the time to give us a 5-star review. We are really happy about your kind words.

I wish you a nice day.

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

I have purchased multiple different…

I have purchased multiple different products from them!! Their quality is amazing!!!! Great shipping fast and easy!!!

I have tried different Supplies but these guys are the best!

2 February 2023
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear William,

Thank you for your kind review - we really appreciate taking your time to share your feedback! Giving our customers a good and professional service is very important to us.

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Amazing supplier and fast shipping…

Amazing supplier and fast shipping professional service

12 December 2022
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Daniel,

What a great review. It is much appreciated. Thank you.
Have a wonderful day.

Kind regards
Pernille Rex, CEO

Rated 5 out of 5 stars

I had an amazing experience with…

I had an amazing experience with DirectDermaSupplies. Their pricing is very competitive. Their shipment is very fast and 100% trackable. Their customer service is superb. I am very happy with them as my filler supplier.

3 October 2022
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Monkey Home

Thank you for taking the time to leave us such a fantastic review!
We're happy to hear that you loved doing business with us. Your satisfaction is our top priority!
Have a wonderful day.

Kind regards
Pernille Rex, CEO

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