Direct Electrical Reviews 206

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Only half the order arrived. I emailed them and no response. Phoned them 3 days later and they said item is out of stock. Will now be waiting until Wednesday for a refund. Will not be using again.... See more

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Rated 2 out of 5 stars

Half the order was out of stock which was not what I understood when placing the order. Eventually the things I had wanted sooner turned up much delayed, more than a week after I was told they were g... See more

Rated 5 out of 5 stars

Ordered a whole house worth of sockets and switches. Best price I could find for my product online especially when buying in bulk and I did a lot of research. Arrived very quickly and order correct, s... See more

Rated 1 out of 5 stars

Overpriced carriage to N.Ireland not revealed until payment, carriage cost more than the items. Please stop ripping us off on carriage costs.

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2.0

Poor

TrustScore 2 out of 5

206 reviews

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Rated 5 out of 5 stars

I have used this company twice now and…

I have used this company twice now and can honestly say they are a fab company , very organized and really easy to place an order with . I had to phone customer services as I ordered the wrong switches and they could ent be helpful enough . They sent the switches I should have ordered the very next day . Great company would definatley recommend

23 March 2018
Unprompted review
Rated 5 out of 5 stars

Very acceptable

Good and easy web site, easy ordering and delivery would have been quicker I am sure as this time delayed because of the extreme Kentish weather

15 March 2018
Unprompted review
Rated 2 out of 5 stars

Items out of Stock after order placed.

Half the order was out of stock which was not what I understood when placing the order. Eventually the things I had wanted sooner turned up much delayed, more than a week after I was told they were getting the new stock in. These are not a popular item and few other sites were selling these so I did not cancel the order. But knowing your stock levels is pretty basic these days.

27 February 2018
Unprompted review

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