DirectShifts Reviews 

1
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Recruitment
  2. Recruiter
  3. Temp agency

Written by the company

DirectShifts is a healthcare staffing platform that connects physicians, advanced practice providers, nurses, and allied clinicians directly with the hospitals, health systems, and medical groups hiring them. Most clinician hiring runs through layers of agencies and recruiters. We built a direct model instead. You create one profile, apply to real openings, talk to the employer, and get placed without a chain of middlemen in between. What clinicians use DirectShifts for: Locum tenens, per diem, and permanent roles across specialties and states Telehealth positions with flexible scheduling Medical licensing and credentialing support, including multistate licensing, handled by our team so you spend less time on paperwork One verified profile that carries across every job on the platform, so you are not re-submitting the same documents to every employer What healthcare employers use DirectShifts for: Filling open shifts and hard to staff roles faster, with a credentialed clinician pool and an internal resource pool model that reduces long term agency spend. We are backed by Y Combinator and work with health systems, hospitals, and physician groups across the United States. If you have worked a shift through DirectShifts, applied for a role, or gone through licensing with our team, we want to hear how it went. Reviews here go straight to the people who run those processes, and they are how we find what is broken and fix it.


Contact info

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(1)

1 review in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible service

Terrible service. I applied for a job as a telehealth therapist and the person who scheduled a call with me (Morwin) didn't even show up for a scheduled call he basically ghosted me. When I emailed the support no answer so I had no choice but to delete my account with them. I would be very cautious applying with this company to get paid I would be worried due to poor customer service.

12 December 2025
Unprompted review
DirectShifts logo

Reply from DirectShifts

Thank you for writing this. A scheduled call that no one showed up for, followed by silence from support, is a failure and we are not going to argue with it.

On the pay concern: hiring and payment run on separate systems here. Clinicians who work shifts through DirectShifts are paid on a set schedule that does not depend on the recruiter who scheduled an interview. We understand why a bad first experience would make you doubt that, but we would rather you hear it directly than assume.

Two things we would like to do. First, confirm your account deletion request was actually processed. Second, find out where your support email went.

Please write to support@directshifts.com with "Trustpilot" in the subject line and it will route to our team, not the general queue.

Team DirectShifts

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look