Directski.com Reviews 369

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and friendly demeanor, both during the booking process and in the resort. People frequently highlight the seamless organization of their holidays, from flights and transfers to accommodation and ski equipment, noting that everything went smoothly and efficiently. Many consumers appreciate the stress-free nature of their trips, with all details expertly handled, allowing them to fully enjoy their skiing experience. The booking process is often described as straightforward and easy, with prompt communication and a user-friendly online platform. Reviewers also commend the excellent locations of the hotels and resorts, as well as the high quality of the services provided. While a small group of people experienced minor hiccups with transfers, the general sentiment was that the company went above and beyond to ensure a positive and memorable holiday.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Service

Customers had positive experiences with service, noting that everything went smoothly from start to finish.... See more

Holidays

Clients share positive opinions on holidays, with many reviewers highlighting the excellent organization and... See more

Booking process

Consumers find the booking process to be positive. Many reviewers highlight the ease and straightforwardness... See more

Location

Reviewers highlight positive aspects of location. Customers consistently praise the stunning and breathtaking... See more

Based on these reviews

Rated 5 out of 5 stars

Nodlaig was very helpful in planning stages and responded quickly to queries. Bus transfer and info all good. Communication good on way home when flights were affected by weather. We had little need f... See more

Company replied

Rated 5 out of 5 stars

Third year travelling to Andorra with Directski. Very easy website to book and pay for flights, hotel and ski packs. Saved a lot by booking well in advance. Directski Reps are very helpful in t... See more

Company replied

Rated 5 out of 5 stars

It’s just wonderful to go skiing and have everything done for you, no stress with transfers or hotels. We had an amazing holiday with the family. Hotel was fantastic, we have been there several time... See more

Company replied

Rated 5 out of 5 stars

Travelled with Directski to Zell am See in Austria. Everything went exceptionally well. Through Dublin Airport in 15 minutes including check in and security. Flight and transfers on time. Excell... See more

Company replied


Company details

  1. Ski holidays

About Directski.com

Written by the company

Directski.com was founded in early 2000 by two Irish entrepreneurs and ski enthusiasts who had a vision to create the world’s first online ski holiday company.

Our ethos was, and still is to this day, to provide a simple, low cost way to book your ski holiday online, without the need for expensive brochures and high street shops.

Directski.com has always been a champion for making great ski holidays affordable for all.


Contact info

4.8

Excellent

TrustScore 5 out of 5

369 reviews

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Rated 5 out of 5 stars

Soldeu is a great location with the…

Soldeu is a great location with the best ski and snowboarding schools Everything is so close from equipment shops to ski lifts. transfers are well organised.

18 March 2024
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Reply from Directski.com

Thank you for the lovely comments on Soldeu & El Tarter, we really do think it is a great ski resort and delighted to hear you thought the same!

Amy.

Rated 5 out of 5 stars

Customer service

Good communication from Sales team and in resort team made our holiday effortless and very enjoyable.

17 March 2024
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Reply from Directski.com

I'm so glad you enjoyed your time with us, our in resort team are fantastic and we are very lucky to have them as part of the Topflight team.

Thanks for taking the time to give us your feedback and comments.

Amy.

Rated 5 out of 5 stars

Excellent Resort Manager

For me the important aspect of any holiday is the personal touch and the attention to detail
The resort manager Roisin had both of these in abundance. She was able to allow us to relax into the holiday from the start by her easy manner and expert knowledge of the resort and the ski area. Without doubt an asset to your company

14 March 2024
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Reply from Directski.com

We are delighted to hear you had a wonderful experience with us. Our resort managers are truly amazing and we are very lucky to have them as part of the Team.

Thank you again for your kind comments.

Amy.

Rated 5 out of 5 stars

Great Company to deal with

Great Company to deal with . From sales to resort reps all polite and efficent . We had to change our booking due to illness and there were no issues . booking deposit was applied 2 years later at no cost . So nice to be able to talk with an understanding salesteam who answer the phone . James our Resort Rep was great too . Just about to book again for next year with same company .

12 March 2024
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Reply from Directski.com

Thank you so much for your custom, we very much appreciate it! Looking forward to having you travel with us again next year.

Kind regards,
Laura

Rated 5 out of 5 stars

Top Class Direct Ski

We have travelled to Soldeu and Andorra for many years, this year our tour operators Direct Ski provided us with the best value best accommodation, hassle free flights and best in resort support for our entire holiday. The weather was fantastic too but Direct Ski probably weren’t responsible for that…..but I wouldn’t doubt it!!!😎

11 March 2024
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Reply from Directski.com

Such lovely feedback, thank you so much. Delighted we could look after your holiday plans.

Kind regards,
Laura

Rated 5 out of 5 stars

A1 company. Would definitely recommend

A1 company. The rep was great on site. The hotel was very good. There isn't anything bad I can say about this company. Very professional. Top accommodation and will definitely be booking again. Thanks for the great holiday.

10 March 2024
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Reply from Directski.com

You are most welcome! We would be delighted to have you travel with us again, we are very much looking forward to it!

Thank you so much for your lovely comments.

Laura

Rated 5 out of 5 stars

Tks Lynsey from Crumlish, McKearney, Bannon & Irwin Clan

Tks a million to Lynsey & all the Topflight/Direct Ski team

Just back from a week skiing in El Tarter & Eurosku hotel

From a great welcome from Lyndsey, to a very comfortable stay at Euroski Hotel - it was a perfect holiday as there were 15 of us so hard to please everyone .... loved it all
Tks Lynsey - wld highly recommend you 😘
Feb 2024

4 March 2024
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Reply from Directski.com

Lynsey sure is amazing! We are very lucky to have her as part of the team both summer and winter. Delighted to hear you enjoyed your holiday with us.

Kind regards,
Laura

Rated 5 out of 5 stars

We had an absolutely fantastic holiday…

We had an absolutely fantastic holiday with Ski McNeill to the Gastein valley in Austria. The staff were exceptionally helpful and knowledgeable and our group included skiers and walkers. Big thanks to the team and to the staff at Hotel Norica who were warm and friendly, and nothing was too much trouble. Special thanks to Christian who works with the hotel and provides guided hikes in the afternoon. A beautiful part of Austria.

26 February 2024
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Reply from Directski.com

The Hotel Norica is a super hotel, we are thrilled to hear you enjoyed your stay and holiday with us.

Thanks!
Laura

Rated 4 out of 5 stars

The staff at Euroski Hotel and Top-flight …

The staff at Euroski Hotel for breakfasts amd dinners were lovely,
Vanessa, Fernando, Matias,Yamil and Baston,
Also James the Rep from Top flight was very helpful and kept us up to date with what was going on with entertainment etc

4 March 2024
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Reply from Directski.com

Delighted to hear your holiday went so well! Thanks for taking the time to give us your feedback.

Kind regards,
Laura

Rated 5 out of 5 stars

Great holiday

Great holiday. Accommodation good location. Food good. All went very well

24 February 2024
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Reply from Directski.com

Great to hear that! Thanks for your feedback.

Rated 5 out of 5 stars

Excellent service from the moment we…

Excellent service from the moment we arrived at the airport until we got to the resort. Very helpful throughout our stay. Travel arrangements from the resort to the airport were very smooth as well.

20 February 2024
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Reply from Directski.com

Thank you, Stephen.
We're so happy you had a great ski holiday with us and we hope to have you back!
Kind regards,
Tiffany

Rated 5 out of 5 stars

Fantastic Large Group Experience

We booked a large group of 20 people to Pas De La Casa in Andorra and from start to finish it was the best trip organised by an incredible travel company.

I will use Directski every year for our ski trips!

25 February 2024
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Reply from Directski.com

That's fantastic to hear, thank you so much for your business, we look forward to looking after you again in the future!

Laura
Customer Experience Director

Rated 5 out of 5 stars

Everything were so smoothly

Everything were so smoothly, flights, pick-up, transfers. The Pension accommodation was central, clean with good breakfast and the hosts were very friendly. Resort Rep (Soll) was outstanding in his attention, daily updates on weather, slope conditions, places to eat etc.
DirectSki provided a great product that met all expectations.

26 February 2024
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Reply from Directski.com

Thanks so much for your feedback, Fred is a great assest to our overseas team. Delighted to hear you enjoyed your time in Söll.

Kind regards,

Laura

Customer Experience Director

Rated 5 out of 5 stars

Fantastic holiday…⛷🎿

Fantastic holiday….once you arrive at Dublin airport, Directski does everything else! I would highly recommend this holiday and travelling with Directski! Thank you

18 February 2024
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Reply from Directski.com

Brilliant feedback, thanks so much!

Kind regards,
Laura

Rated 4 out of 5 stars

Westendorf 10 -17 February 2024

Dad travelling with 11, 10 & 6 Year Old, staying at Hotel Post flying from Cork Airport.
Holiday well organised and ran smoothly. Booking Office Staff, Transfer Reps and Resort Reps very knowledgeable, always available and nice to deal with.
Stayed at Hotel Post which is close to the Ski Lifts, the food is suited to all, (there to ski not a culinary experience). Sabine there is a great host.
The Reds Ski School are very professional and the Instructors are brilliant with children, ours looked forward to Ski School and even went on the Friday (the last day) we would normally ski together on the last day).
The village is safe, great for kids with the locals appreciating the business.
Shaun the Resort Rep great with the Kids and very helpful and courteous throughout the week. Gave detailed information on the night skiing & tobogganing in Soll, travel to / from. Text locations of where to watch the Irish Rugby Match etc.
A great holiday and looking forward to the next time.

18 February 2024
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Reply from Directski.com

Delighted to hear you enjoyed your holiday in Westendorf with us. the Hotel Post is a special place and Sabine is very attentive to the needs of Directski.com customers. Shaun, our resort manager is a gem too, we are lucky to have him as part of the team.

Thanks for your comments,
Laura

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