DiRENT a car Reviews 

104
TrustScore 2.5 out of 5

2.6

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Rated 5 out of 5 stars

Despite the negative reviews, I picked up my car at Heraklion airport, man behind the desk explained everything, informed me of places I couldn’t drive to due to it being dangerous and clearly t... See more

Rated 1 out of 5 stars

We took multiple pics at pick up but it was 10:30 at night so it was dark but upon returning they accused us of allowing other people apart from the insured driver to drive the car (which is entirely... See more

Rated 4 out of 5 stars

Hired from Zakynthos airport in Oct 2025, 5 minutes' walk from the airport. Good price for a new car in good condition, however please do carefully check the car on arrival. We were charged 270 euro f... See more

Rated 1 out of 5 stars

Avoid DiRent unless you want to be stranded at the airport. Booked through Discovercars, but DiRent never confirmed—turns out their central office was closed for a holiday (yes, a car rental company t... See more

Company details

  1. Car rental company

Information provided by various external sources

Rent it! Drive it! Enjoy it! * 100+ locations around Greece to pick up and drop off your rental * experience Greece like a local at your own pace www.direntacar.gr


Contact info

2.6

Poor

TrustScore 2.5 out of 5

104 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 17% of negative reviews

Typically replies within 1 week

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2.6

All reviews

(104)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

THANKS DIRENT!

Excellent service and friendly human approach! We rented a great clean car (pandemic care). Value for money! Would definitely recommend!

20 March 2021
Unprompted review
DiRENT a car logo

Reply from DiRENT a car

Dear valued customer,

We appreciate your support! Your positive feedback encourage us to provide out outmost :)
We are looking forward to assist you again in the near future!

Warm Regards,
Dirent a car

Rated 5 out of 5 stars

I have been booking for years and am…

I have been booking for years and am always received and advised in a very friendly e-mail. Enquiries are answered quickly and competently. Thank you for the upgrade last year! See you again soon
Greetings Joanna

18 March 2021
Unprompted review
DiRENT a car logo

Reply from DiRENT a car

Dear valued customer,

We are always happy assisting you!
Your vehicle has been already reserved :)

Warm Regards,
Dirent a car

Rated 5 out of 5 stars

We had a Nissan Micra for 3 weeks.Very…

We had a Nissan Micra for 3 weeks.Very good prices,perfect service and staff.Shuttle transfer to Athens airport was perfect.See you next year!

18 March 2021
Unprompted review
DiRENT a car logo

Reply from DiRENT a car

Dear valued customer,

We thank you for your recent review!
Your positive feedback encourage us to provide out outmost :)
We are looking forward to assist you again in the near future!

Warm Regards,
Dirent a car

Rated 1 out of 5 stars

avoid avoid avoid.

avoid avoid avoid.
I book car in Athens Airport.
I was wanting in the shuttle when I decided to call them...they come back telling me they don't have the type off car I ordered but they have different car and price will go higher....then they realised I wasn't in thesaloniki airport but in Athens.
absolutely mess...don't bother unless you want to wait for them all day in airport😌

21 September 2020
Unprompted review
DiRENT a car logo

Reply from DiRENT a car

Dear valued customer,

As per our records we found a booking request on the 19th of August at 12:49 am for the same day at 14:00. This request has been rejected by our end due to availability!
We found no particular reason to wait for a representative at the airport!

The price hasn't been changed! We suggested a different vehicle category (higher) with an expected rate difference, in order to offer our outmost and assist you!
We hope this matter will not discourage you from booking again with us and receive our best services!

Warmest Regards,
Dirent a car

Rated 5 out of 5 stars

Dirent a car is very customer friendly

Dirent a car is very customer friendly, I was immediately needed to rent a car – I have to mention that it was a very busy time middle of vacation. Other rental companies did not even reply to the news and did not answer the phone due to the lack of spare cars. Dirent despite this fact they did not have also spare car in that time, helped me find a car through another agent. I was pleasantly surprised. I am glad I contacted with you people.

14 September 2020
Unprompted review
DiRENT a car logo

Reply from DiRENT a car

Dear Ms. Kot,
Thank you for your feedback. We appreciate the fact that you share with us your opinion. We will be happy to provide our service to you in the future.
Kind regards,
DiRENT A CAR

Rated 5 out of 5 stars

Eco and price friendly rental

Rented Prius for my greek vacay for two weeks. Price was more than fair, the staff was friendly and extremely helpful. The car was in great shape. Would definitely rent again.

24 August 2020
Unprompted review
DiRENT a car logo

Reply from DiRENT a car

Dear ΦΙΞ εναλλακτικό τεχνοποιείο,
Thank you for your feedback. We appreciate the fact that you share with us your opinion. We will be happy to provide our service to you in the future.
Kind regards,
DiRENT A CAR

Rated 5 out of 5 stars

Directly rent with Dirent

Unlike other rental companies, what we agreed, was what we got, there was no upfront deposit, fussy details or adolescent staff.
The price was an absolute bargain less than 20 euro per day.
I highly recommend them!

24 August 2020
Unprompted review
DiRENT a car logo

Reply from DiRENT a car

Dear Ms. Stavrou,
Thank you for your review. We are glad that you appreciate our services. Positive feedback and the happiness of our customers are very important for us.
Kind regards,
DiRENT A CAR

Rated 1 out of 5 stars

Beware this company

Beware this company. Car was covered in damage that took ages to actually get recorded on the pickup form. On return was charged 200 euros for damage to a rubber strip under the front bumper which wasn't inspected at pickup. Told Super Excess would cover this. Sent claim with docs to Super Excess who confirmed it would be covered but never paid out and then ignored emails. Would never use them again.

3 February 2020
Unprompted review
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