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I entered my refrigerator model # and ordered water filters they recommended. They arrived are were the wrong size. I went to return and they are happy to take them back... They will charge me $12 for a return label and give me an $8 credit. So it will actually cost me $4 more to retun them then to throw them away
I was sent filters that i did not order.
I called customer service and did not get any help.
Horrible company with poor customer service.
The filters that were ordered did not fit, not even close as a guaranteed fit. Contacted customer service and the fee to return. The filters are not worth it. Very poor customer service will not order from again.
Truly above and beyond. Fast shipping, fast and super easy handling of returns, extremely pleasant and helpful customer service.
Tried to order a filter, and they were more expensive than buying direct on the manufacturer's website!
I guess it's a discount if you consider paying MORE to be a discount!
They always have the best prices on the specific filters I need! They beat the local supliers by two to one!
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