DistanceLearningCentre.com Ltd. Reviews 

794
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional support from staff and tutors, praised for their helpfulness, quick responses, and patient guidance through challenging assessments. Many found the service excellent, appreciating the well-structured materials and easy-to-navigate online platform, which contributed to a positive learning journey. However, some customers noted inconsistent support, experiencing slow tutor responses or a lack of guidance in general. A few also mentioned initial difficulties navigating the learning portal and a need for clearer information.

What people talk about most

Staff

People report positive experiences with staff, highlighting tutors as kind, supportive, and approachable,... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the course materials clear,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting that tutors are... See more

Service

Users describe positive interactions with service, with many reviewers expressing gratitude for the support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am half way through my course. Beginning find it difficult, once I understand the process of each UNIT and how to deal with assessment, I found this quite easy. Also , you have help from your tutor... See more

Company replied

Rated 5 out of 5 stars

I started studying after an 18 years gap. initially, I wasn't very confident, but after talking with the tutor I felt much better. I received full support both academically and morally. Even when my... See more

Company replied

Rated 5 out of 5 stars

This was an incredible journey! There was a lot of material to cover, which took a long time (if you’re aiming for top grades). I managed to get through it in a year, though it was tough, especially s... See more

Company replied

Rated 5 out of 5 stars

Honestly can’t fault them in anyway shape or form. Being out of education for a few years I was scared coming back and had the goal of going uni this year too. The amount of support and constant help... See more

Company replied


Company details

  1. #4 of 6 best companies in Studying Centre

Written by the company

DistanceLearningCentre.com have been established for 30 years and offer a range of qualifications to students including Access to Higher Education Diplomas, Functional Skills & GCSEs, helping thousands of students to study at over 120 UK Universities. Our expertise and efficiency, and our positive relationships with staff, students, awarding bodies and universities, have earned us a reputation for professionalism, reliability and quality. We offer the most flexible payments and study options. Students are guided through their studies with 1:1 support from an expert tutor and supported by our vibrant student Facebook Community.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

794 reviews

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4.6

All reviews

(794)

124 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service!

I started studying with distancelearningcentre.com a few months ago and my tutor Jo was excellent and supportive. She spent over three times the scheduled call time speaking with me as I had some technical difficulties and hadn’t been in education for a long time.
She gave very good guidance, especially when it came to pacing myself for my assignment deadlines. I started in November but I still managed to catch up.

Unfortunately, I had not researched the student finance legislation properly, and had to discontinue my studies because I had not been resident in the UK for three continuous years before the start date of a university course for some years in the future, and would not be able to receive the financial aid that I needed as a result.

When I emailed student services, requesting suspending or leaving my course, I got a very swift reply from Jane the Progression Manager, who informed me that my Course Status had been changed from Active to Finished very quickly, and gave me a lot of other guidance if I did wish to return to my studies, which was easily possible.

In addition, I very promptly received a full refund of all the money I had stored in my student account to pay for my fees!

I am forever grateful for all the support I received from the staff at distancelearningcentre.com. I hope that every student realises their dreams with such excellent support!

26 November 2025
Unprompted review
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Reply from DistanceLearningCentre.com Ltd.

Thank you for your lovely review and recommendation Natalie. We were so sorry that circumstances did not allow you to continue studying and pleased to note that the credit you had on your learner account was returned to you in a timely manner. We wish you the very best.

Rated 5 out of 5 stars

Great Learning experience and knowledgeable tutors

Amazing tutors who are always available when I needed help and are extremely knowledgeable. The study materials are easy to access and to understand. I feel more prepared to step back into education from my studies.

24 November 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for your review Ella. We are pleased you found our materials easy to access and wish you well with the rest of your course!

Rated 5 out of 5 stars

Studying with distancelearningcentre…

Studying with distancelearningcentre has been a pleasure. I never thought I'd be able to go back into education due to a drastic decline in my mental health, and even when starting my course I had feelings of uncertainty; however, this course provider has completely changed my perspective. The structure of the course has allowed me to familiarise myself with the key components of academic writing, especially with the feedback given from tutors. I've finished the psychology side of the diploma which I enjoyed, especially being a new subject to me and being able to explore interesting topics; additionally, I'd like to thank my psychology tutor in aiding me with psychology as well as my university application. They have definitely reassured me through the stress of the process. I'm currently studying biology and although I have just started, I'm certain that I will also enjoy it due to my biology tutor providing me a detailed insight into this section of the course.

Thank you DLC for giving me this opportunity - I truly cannot emphasise my gratitude.

19 November 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for taking the time to write your review! We are pleased you are enjoying the course and wish you well with the rest of your modules!

Rated 4 out of 5 stars

I love it, because you can study at your own pace.

I’m rating my experience a 4 star, and 1 for me as the student. Because, honestly at first with the SAQs, it was so easy, never knew what was coming for me with theTQA. It was a bit tough for me because l've never studied online, so everything felt awkward and confusing for me. But now I’m loving it, all thanks to this lovely tutor who was so patient enough to guide me through my first process, and not telling me off.

17 October 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for your lovely review Grace. We are pleased you are loving the course!

Rated 5 out of 5 stars

Really great tutor

Really great tutor, helpful, kind and supportive. Made me thoroughly enjoy doing the course.

11 November 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for your lovely review Em! We wish you well with the rest of your course.

Rated 5 out of 5 stars

The enrolment process was smooth and…

The enrolment process was smooth and quicker than I expected. I started learning within two days and the induction process was also very good.

5 November 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for taking the time to write your review. We are pleased you found the induction process smooth!

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience! Studying this diploma truly changed my life, and now I’m excitedly waiting for my UCAS application results :) The college admin team was incredible, and my tutors were truly the heart of the diploma — their support made all the difference. Thank you so much!

4 November 2025
Unprompted review
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Reply from DistanceLearningCentre.com Ltd.

Thank you for your lovely review Francisca!

Rated 5 out of 5 stars

Law Student

The tutor generally gets back to you the same day, but the course is heavily reliant on the individual. You have to put in the work to succeed.

5 November 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for your positive review Stuart. We wish you well with the rest of your course!

Rated 5 out of 5 stars

Early review

Perhaps it is a bit to early to write a review because I'm only in my second month with them but so far so good. I enjoy my science course, tutors are helpful and all the materials for self study are well designed, allowing me to learn and understand topics.

15 October 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for taking the time to write your review. We are pleased you are finding the materials and tutors helpful!

Rated 3 out of 5 stars

hard and not enjoying

I have find the course really challenging considering how many paper work needs to completed.
I was thinking that is just one or two asessments per unit.

22 October 2025
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Reply from DistanceLearningCentre.com Ltd.

We are sorry you are finding the course challenging. We do have 1 to 1 tutorials you can book with your tutor. We also offer a New Student drop-in zoom session weekly and have student support you can contact for extra support and guidance. If you wish to discuss your studies, please contact our student services who will help.

Rated 3 out of 5 stars

The course is very self taught

The course is very self taught. Just read through and answer questions. Also what they provide you to learn from has a lot of spelling mistakes.

29 October 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for taking the time to write your review Jamaya. We welcome feedback from our students and will pass your comments onto our curriculum team.

Rated 5 out of 5 stars

I had a great experience and a lot of…

I had a great experience and a lot of support and guidance from my tutor during my studies.

29 October 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for your positive review and we are pleased you have felt supported Iqra.

Rated 5 out of 5 stars

independent learning skills, time management, and self-motivation with distance learning…

My experience with distance learning has been positive overall. I’ve enjoyed the flexibility of studying at my own pace and having access to resources online. It has helped me develop strong independent learning skills, time management, and self-motivation.

8 October 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for your positive review Helia. We are pleased you enjoy the course flexibility!

Rated 5 out of 5 stars

Good experience

The tutors are really good at answering questions and giving quick replies. The materials are very useful and I like how the course is layed out.

1 October 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for your positive review Rebekka we are pleased you are finding the materials and layout easy to use.

Rated 5 out of 5 stars

Im really grateful for the distance…

Im really grateful for the distance learning centre as they provided me the learning opportunities I never thought I’d have.
My tutor responds fast and explains every question I have professionally and the deadlines for each task is very well done to help manage my time. I recommend this to anyone who wants a degree but does not want to sit a levels.

1 October 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for your positive review and recommendation Emily! We are pleased you have found tutor responses fast and wish you well with the rest of your course.

Rated 4 out of 5 stars

Very helpful and supportive centre that pushes you to aim for distinctions and achieve your best

The course is very well organised and clearly structured. The website is easy to navigate, and both the SAQs and TAQs are straightforward to understand. The Biology Tutor is extremely helpful and knowledgeable, she provides a full marking sheet with detailed comments for every assignment. I’ve noticed a real improvement in my thought process and the quality of my work by following her feedback. I am studying both Biology and Physics, as they are medically relevant and open doors to a wide range of degrees.

The issues I’ve experienced with the centre are minor but could be improved. Reception staff have occasionally been a little rude, and the number of passwords required for accessing SAQs, materials, marking sheets, and TAQs is unnecessarily complicated and leaves me spending ages searching through many emails for one password. Once a module is approved, all the related materials should become accessible without repeated different passowrds for every single document. Alternatively, having a single list that tracks all passwords in one place would save a lot of time searching through emails.

The study materials themselves are excellent, though the absence of teaching videos means I’ve had to rely on YouTube and resources like SaveMyExams.com for explanations, and I only use the course materials mainly to understand assignment expectations.

Overall, I believe the course offers great value for money. It’s very manageable even alongside a full-time job and other responsibilities. I aim to complete my course in less than 6 months, as I already have a science background and find the content clear and easy to follow.

If you’re considering taking a science course here, I would definitely recommend it. With effort and by applying the feedback provided, you can achieve distinctions and progress to university with confidence :)

1 October 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for taking the time to write your positive review. We do have videos and regular webinars students are invited to so please look out for these for your future studies! We wish you well with the rest of the course.

Rated 4 out of 5 stars

I like how even though it’s not in…

I like how even though it’s not in person my tutor still manages to help me understand as best as I can.

1 October 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you Nathalie for your lovely review about your tutor's support!

Rated 5 out of 5 stars

My tutor has been so helpful and super…

My tutor has been so helpful and super supportive. I have found the structure of the modules very clear and easy to follow. Learning materials have been great.

25 September 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for your positive review Michelle! We are pleased you found our materials easy to follow.

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