Divorce-Online Reviews 

5,010
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 326 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team for being extremely helpful, knowledgeable, and polite throughout the entire administrative process. Consumers note that questions are answered promptly via phone and email, which significantly reduces the stress of handling legal paperwork. Reviewers highlight the efficient online portals and clear guidance that make everything straightforward from start to finish. Some reviewers were not happy with the communication, mentioning that replies felt slow, difficult to obtain, or unhelpful at times. A few customers also reported feeling unsupported when interacting with certain staff members or experiencing unexpected internal delays.

What people talk about most

Service

Customers had positive experiences with service, describing it as straightforward, efficient, and stress-free... See more

Staff

Clients share positive opinions on staff, frequently highlighting their kind, helpful, and professional... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that staff provide clear, reliable, and... See more

User experience

People report positive experiences with user experience, highlighting an overall simple and stress-free... See more

Response time

Users describe positive interactions with response time, highlighting prompt and informative answers to their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Extremely helpful staff. Answered all my questions without any drama or any greed like some high street solicitors’ shops that I came across. Very honest and helpful people whose help I received to ge... See more

Company replied

Rated 5 out of 5 stars

They are a great company. They dealt with my financial consent order and my decree absolute came through today. They were always there at the end of the phone if I had a question or needed an update.... See more

Company replied

Rated 5 out of 5 stars

You are assigned an account manager, who will always be the one who answers emails and will be the one to talk to you when you book a phone meeting. That consistency really helps, when you're navigati... See more

Company replied

Rated 5 out of 5 stars

It’s important to give reviews not only when things goes wrong, but also when they’re go right. I had a great experience with full support during a process that can be unpleasant, received quick reply... See more

Company replied


Company details

  1. #3 of 10 best companies in Divorce service
  2. #58 of 156 best companies in Legal Services
  3. #8 of 10 best companies in Paralegal Services Provider

About Divorce-Online

Written by the company

About Divorce-Online

Divorce-Online is the UK’s original online divorce service, founded in 1999 and operated by Online Legal Services Limited. For over 25 years, we have helped more than 200,000 people across England and Wales obtain a quick, affordable divorce without paying traditional solicitor hourly rates.

Low-cost divorce. Fixed fees. No surprises.
Clear upfront pricing with no hourly charges, no hidden extras, and no unexpected bills.

Low-Cost Divorce With Price Certainty

Divorce-Online specialises in fixed-fee online divorce services designed for straightforward, uncontested cases. Our model keeps costs low, so clients can access a cheap divorce in the UK — done properly and professionally.

  • Transparent fixed-fee pricing
  • No hourly solicitor billing
  • No hidden costs or unexpected add-ons
  • Secure online case management

A Faster, Simpler Online Process

Our secure digital systems help clients manage their case online, making the process efficient and easy to follow. While court timelines are outside anyone’s control, we ensure applications are prepared accurately and submitted promptly to avoid unnecessary delays.

We help with:
  • Uncontested divorce applications
  • Financial consent orders
  • Clean break orders
  • Prenuptial agreements
  • Separation agreements

Established. Trusted. Specialist.

Since launching in 1999, Divorce-Online has become one of the UK’s longest-running and most recognised online divorce brands. We combine specialist experience, transparent pricing and dedicated support to help clients move forward with confidence.

If you’re looking for a quick, low-cost divorce handled professionally, Divorce-Online provides a proven and trusted solution.

Divorce-Online

Written by the company

Our Customer Service Promise
At Divorce-Online, we pride ourselves on offering low transparent pricing with fixed costs and no hidden surprises. Our customers benefit from 24/7 support, as well as personalised guidance from our expert and friendly team. With realistic timescales, convenient 24/7 case tracking, and the backing of an SRA-regulated solicitors practice, we ensure the highest legal standards and a smooth, stress-free experience. Discover why thousands of clients trust Divorce-Online to simplify their divorce journey.

Contact info

4.8

Excellent

TrustScore 5 out of 5

5k reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(5,010)

297 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Professional Company

I'am extremely pleased and immensely happy with all the proceedings regarding my No-Fault Divorce from start to finish! My sincere gratitude goes to Stuart May, Victoria Wheaton, Lauren Drewett & Sarah Broadfield for their impeccable well coordinated and delivered services in the utmost of professionalism, guidance, assistance, swift timely replies, feedback and updates as the case progressed. I couldn't have been in better hands. I highly recommend Divorce-Online to anyone. Many thanks again and keep up the good work! Bless you all!

30 June 2026
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Reply from Divorce-Online

Thank you for your wonderful review and kind recommendation. We're delighted to hear that Stuart, Victoria, Lauren and Sarah provided the support and guidance you needed throughout your divorce. We truly appreciate your feedback and wish you all the very best for the future.

Rated 5 out of 5 stars

Had to do nothing my self

Had to do nothing my self

30 June 2026
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Reply from Divorce-Online

Thank you for your review! We're pleased to hear the process was straightforward and stress-free for you. We appreciate your feedback and wish you all the best for the future.

Rated 4 out of 5 stars

Competitive price

Competitive price, relatively easy to do. Communication at times could have been better

29 June 2026
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Reply from Divorce-Online

Thank you for your feedback. We're pleased to hear you found our service competitively priced and the process relatively straightforward.

We also appreciate your comments about communication and will use your feedback to help us continue improving our service.

We wish you all the best for the future.

Rated 5 out of 5 stars

They are very efficient and strives…

They are very efficient and strives harder to ensure you get what you asked for.

29 June 2026
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Reply from Divorce-Online

Thank you for your kind review! We're delighted to hear you found our team efficient and dedicated to achieving the outcome you needed.

We appreciate your feedback and wish you all the best for the future.

Rated 5 out of 5 stars

Supporteded every step of the way

I was given a case worker , Laura , and she was there to guide me through the whole process . Very helpful and patient

29 June 2026
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Reply from Divorce-Online

Thank you for your lovely review! We're so pleased to hear that Laura provided helpful and patient support throughout your divorce journey.

We'll be sure to pass on your kind words to her, and we wish you all the very best for the future.

Rated 5 out of 5 stars

Great company to use

Great company to use. Very helpful throughout the process.

23 June 2026
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Reply from Divorce-Online

Thank you for your kind review! We're delighted to hear you found our team helpful throughout the process.

We appreciate your feedback and wish you all the best for the future.

Rated 5 out of 5 stars

It was quick and easy

It was quick and easy. They did everything and kept me informed at every moment. Hassle free and would recommend.

23 June 2026
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Reply from Divorce-Online

Thank you for sharing your experience. We're pleased to hear that you found the process simple, efficient and that our team kept you updated throughout.

We appreciate your recommendation and are grateful you chose Divorce-Online to support you during this time.

Rated 5 out of 5 stars

A brilliant service

A brilliant service, they made a complicated matter become very stress free and surprisingly easy.
Thank you very much Divorce Online team.

25 June 2026
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Reply from Divorce-Online

Thank you for your kind words.

We're so pleased to hear that our team helped make what can be a difficult process feel more straightforward and stress-free.

We truly appreciate your feedback and thank you for choosing Divorce-Online.

Rated 5 out of 5 stars

Thank you to Stuart and Laura for…

Thank you to Stuart and Laura for helping with all that was requested. Seemed a bit daunting with online portal and paperwork needed, went really well in the end! Much appreciated.

25 June 2026
Divorce-Online logo

Reply from Divorce-Online

Thank you for taking the time to leave your review.

We're glad to hear that Stuart and Laura were able to guide you through the process and make things feel more manageable.

We’ll be sure to share your kind words with them, and we appreciate you choosing Divorce-Online.

Rated 5 out of 5 stars

Was very smooth and quick

Was very smooth and quick, very helpful and made the process very smooth with no hassle.
Would recommend to anyone wishing to us this service

25 June 2026
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Reply from Divorce-Online

Thank you for your lovely feedback.

We're pleased to hear that you found the process smooth, efficient and hassle-free, with our team providing the support you needed along the way.

We really appreciate your recommendation and are grateful you chose Divorce-Online.

Rated 5 out of 5 stars

The service was second to…

The service was second to none—efficient, helpful, and reliable throughout the entire process. My divorce was handled smoothly and with ease, making what could have been a difficult experience much more manageable. Thank you to all the staff for your professionalism and support. I truly appreciate everything you did and would highly recommend this company to anyone looking for a straightforward and stress-free online divorce service.

24 June 2026
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Reply from Divorce-Online

Thank you for such a thoughtful review.

We’re delighted to hear that our team provided efficient and reliable support throughout your divorce, helping to make the process feel more manageable.

Your kind words and recommendation mean a great deal to us, and we appreciate you choosing Divorce-Online.

Rated 5 out of 5 stars

simple process and updates very precise

simple process and updates very precise

22 June 2026
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Reply from Divorce-Online

Thank you for your feedback.
We’re pleased to hear you found the process straightforward and that our updates were clear and precise.

We appreciate you taking the time to share your experience with Divorce-Online.

Rated 4 out of 5 stars

Low cost, low communication

The process is quite straightforward if you are confident about your facts and figures. However, the wording on the documents does not align with the wording of the divorce process so you have to keep double checking. The documents received print out very poor quality and you then have to figure out what has to be signed and sent. It was very low cost and no issues with it except communication that consent order was approved was very slow, for an online company there was no online update.

19 May 2026
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Reply from Divorce-Online

Thank you for sharing your honest feedback.

We’re pleased to hear you found the process straightforward and cost-effective.

We’re sorry to hear that the communication and document experience did not meet your expectations, and we appreciate your comments as they help us identify areas where we can improve our service.

We wish you all the best for the future.

Rated 4 out of 5 stars

Everything was so easy

Everything was so easy. Information and updates were communicated in a very timely manner. I didn’t have any assets to worry about so it was very straightforward. One issue though - I didn’t have an address for my ex husband and paid a finder fee but I found him myself so that was a waste of money.

18 June 2026
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Reply from Divorce-Online

Thank you for taking the time to leave your review.

We’re pleased to hear you found the process easy and that our updates were timely and helpful.

We appreciate your feedback regarding the address finder service and will take your comments on board as we continue to improve our customer experience.

We wish you all the best for the future.

Rated 5 out of 5 stars

Go for it! Divorce-Online are superb!!!

Let's face it, no one anticipated needing the services of a divorce company on their wedding day. However, life happens and so often then does divorce. I chose Divorce-Online after it was recommended to me by my auntie who had used them previously. She used them after they were recommended to her by her cousin. It was greatly reassuring to use a company with family recommendations.

It was the right thing to do. Divorce-Online use an online system to help track the progress of your divorce; it also allows you to make payments.

Divorce-Online are friendly and respond to emails in a timely manner. Divorce might be daunting, but their service made it straightforward and easy to navigate.

I chose to do a consent order as well - that was definitely the right thing for me.

Today is my Divorce Day; not one to be celebrated so to speak; but onwards and upwards, eh? I hope this review helps you in your decision. Thank you Divorce-Online! Lisa

23 June 2026
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Reply from Divorce-Online

Thank you, Lisa, for sharing such a thoughtful and personal review. We’re so pleased to hear that our service helped make the process feel more straightforward and manageable during what can be a challenging time.

We truly appreciate your trust, your kind words, and your recommendation, and we wish you all the very best for this next chapter.

Rated 5 out of 5 stars

Very good service 👏

They did me a good job 👏 I 'm very happy with the service.

22 June 2026
Divorce-Online logo

Reply from Divorce-Online

Thank you for your lovely feedback.

We’re pleased to hear you were happy with the service provided and that our team was able to support you through the process.

We appreciate you choosing Divorce-Online and wish you all the best for the future.

Rated 5 out of 5 stars

Very quick and convenient

Very quick and convenient. Helpful and knowledgeable. Thank you.

14 June 2026
Divorce-Online logo

Reply from Divorce-Online

Thank you for your kind review.

We’re glad to hear you found our service quick, convenient, and that our team provided helpful guidance throughout the process.

We appreciate your feedback and thank you for choosing Divorce-Online.

Rated 4 out of 5 stars

A big thank you to Laura Carr & Stuart…

A big thank you to Laura Carr & Stuart May and their teams. Between them they kept things on track and made it easy to not only navigate the process from abroad but also facilitated the inclusion of a consent order later on in the process.

19 June 2026
Divorce-Online logo

Reply from Divorce-Online

Thank you for your kind words.

We’re delighted to hear that Laura, Stuart and their teams were able to provide the support and guidance needed, making the process easier to manage from abroad and assisting with your consent order.

We’ll be sure to share your appreciation with them, and we wish you all the very best for the future.

Rated 3 out of 5 stars

The start of divorce you didn't give us…

The start of divorce you didn't give us help i thought i had gave you enough information and yet you let it roll 3 months or so before I started noticing something wrong....I think you need to give step by step instructions how to get a divorce from the start to the finish ...we don't get divorced every day you know x but when we got on to the divorce it went smoothly...and another thing the x wife told me we was divorced by dinner time the day before you did

19 June 2026
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Reply from Divorce-Online

Thank you for sharing your feedback. We’re pleased to hear that once your divorce progressed, the process went smoothly. We understand that divorce can feel unfamiliar and that clear guidance throughout the journey is important.

The 3-month period you mentioned was the mandatory 20-week notice period required as part of the no-fault divorce process. All clients are made aware of this timeframe both before and after submitting their application, and no updates are required during this stage unless action is needed. A flowchart outlining the divorce process and key stages would also have been provided when you started your application to help guide you through each step.

We appreciate your comments and will continue to look at ways we can make the process as clear and straightforward as possible for our clients. We wish you all the best for the future.

Rated 5 out of 5 stars

Great communication and support from…

Great communication and support from the very beginning.

Thank you for all your hard work.

I would definitely recommend this service to others.

17 June 2026
Divorce-Online logo

Reply from Divorce-Online

Thank you for your kind review.

We’re really pleased to hear that you felt supported and well communicated with from the very beginning of your journey.

Your recommendation means a great deal to us, and we appreciate you taking the time to share your experience with Divorce-Online.

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