Divorce-Online Reviews 

5,010
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 326 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team for being extremely helpful, knowledgeable, and polite throughout the entire administrative process. Consumers note that questions are answered promptly via phone and email, which significantly reduces the stress of handling legal paperwork. Reviewers highlight the efficient online portals and clear guidance that make everything straightforward from start to finish. Some reviewers were not happy with the communication, mentioning that replies felt slow, difficult to obtain, or unhelpful at times. A few customers also reported feeling unsupported when interacting with certain staff members or experiencing unexpected internal delays.

What people talk about most

Service

Customers had positive experiences with service, describing it as straightforward, efficient, and stress-free... See more

Staff

Clients share positive opinions on staff, frequently highlighting their kind, helpful, and professional... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that staff provide clear, reliable, and... See more

User experience

People report positive experiences with user experience, highlighting an overall simple and stress-free... See more

Response time

Users describe positive interactions with response time, highlighting prompt and informative answers to their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Extremely helpful staff. Answered all my questions without any drama or any greed like some high street solicitors’ shops that I came across. Very honest and helpful people whose help I received to ge... See more

Company replied

Rated 5 out of 5 stars

They are a great company. They dealt with my financial consent order and my decree absolute came through today. They were always there at the end of the phone if I had a question or needed an update.... See more

Company replied

Rated 5 out of 5 stars

You are assigned an account manager, who will always be the one who answers emails and will be the one to talk to you when you book a phone meeting. That consistency really helps, when you're navigati... See more

Company replied

Rated 5 out of 5 stars

It’s important to give reviews not only when things goes wrong, but also when they’re go right. I had a great experience with full support during a process that can be unpleasant, received quick reply... See more

Company replied


Company details

  1. #3 of 10 best companies in Divorce service
  2. #58 of 156 best companies in Legal Services
  3. #8 of 10 best companies in Paralegal Services Provider

About Divorce-Online

Written by the company

About Divorce-Online

Divorce-Online is the UK’s original online divorce service, founded in 1999 and operated by Online Legal Services Limited. For over 25 years, we have helped more than 200,000 people across England and Wales obtain a quick, affordable divorce without paying traditional solicitor hourly rates.

Low-cost divorce. Fixed fees. No surprises.
Clear upfront pricing with no hourly charges, no hidden extras, and no unexpected bills.

Low-Cost Divorce With Price Certainty

Divorce-Online specialises in fixed-fee online divorce services designed for straightforward, uncontested cases. Our model keeps costs low, so clients can access a cheap divorce in the UK — done properly and professionally.

  • Transparent fixed-fee pricing
  • No hourly solicitor billing
  • No hidden costs or unexpected add-ons
  • Secure online case management

A Faster, Simpler Online Process

Our secure digital systems help clients manage their case online, making the process efficient and easy to follow. While court timelines are outside anyone’s control, we ensure applications are prepared accurately and submitted promptly to avoid unnecessary delays.

We help with:
  • Uncontested divorce applications
  • Financial consent orders
  • Clean break orders
  • Prenuptial agreements
  • Separation agreements

Established. Trusted. Specialist.

Since launching in 1999, Divorce-Online has become one of the UK’s longest-running and most recognised online divorce brands. We combine specialist experience, transparent pricing and dedicated support to help clients move forward with confidence.

If you’re looking for a quick, low-cost divorce handled professionally, Divorce-Online provides a proven and trusted solution.

Divorce-Online

Written by the company

Our Customer Service Promise
At Divorce-Online, we pride ourselves on offering low transparent pricing with fixed costs and no hidden surprises. Our customers benefit from 24/7 support, as well as personalised guidance from our expert and friendly team. With realistic timescales, convenient 24/7 case tracking, and the backing of an SRA-regulated solicitors practice, we ensure the highest legal standards and a smooth, stress-free experience. Discover why thousands of clients trust Divorce-Online to simplify their divorce journey.

Contact info

4.8

Excellent

TrustScore 5 out of 5

5k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(5,010)

297 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Great communication through out. Very straight forward forms to read and deal with. Divorce being quite stressful Divorce -online took most of that away. I would highly recommend this company.

9 April 2026
Divorce-Online logo

Reply from Divorce-Online

Lynda, thanks for the vote of confidence and your lovely review, it means a lot to us all.

Rated 5 out of 5 stars

Vary professional work

Vary professional work . Good communication, excellent I’m very impressed. Thank you vary much to you all thank you.

9 April 2026
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Reply from Divorce-Online

Robin, I am glad you found our service professional, thank you for your review.

Rated 5 out of 5 stars

The company did exactly what it said it…

The company did exactly what it said it would do in a timely manner. Any queries were answered within 48hrs as advertised and staff were helpful

7 April 2026
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Reply from Divorce-Online

Taiwo, thank you very much for your feedback. We are pleased you received a great service and thank you for acknowledging the staff, much appreciated.

Rated 5 out of 5 stars

Don’t hesitate to use this company, they’ve been brilliant

I don’t think I’d have made it through without the help from Divorce online. They’ve been absolutely wonderful throughout the whole process. I’m recommending them to everyone that finds themselves in my situation.
I can’t thank them enough!

2 April 2026
Divorce-Online logo

Reply from Divorce-Online

Paul, thank you for your lovely review. We are pleased we were able to help you though a stressful time. All the best for the future.

Rated 5 out of 5 stars

Easy to follow steps

Easy to follow steps. Well explained and regularly updated.

27 March 2026
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Reply from Divorce-Online

Dave, thank you for your review, much appreciated.

Rated 5 out of 5 stars

They made a daunting experience easy

They made a daunting experience easy. It was simpler than I thought. They advised me in a friendly way. I am very pleased with the service.

26 March 2026
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Reply from Divorce-Online

Russell, thank you for your feedback. I am glad you found our service was to your satisfaction, all the best.

Rated 5 out of 5 stars

Efficient service

Efficient service, I was contacted every step of the way through my divorce, each stage was discussed with me online. It was a stress free process as they organised everything from the beginning to the end. I would recommend divorce-online for anyone who is looking for a divorce and not sure who to turn to. They definitely made a difficult situation a stressfree one.

19 March 2026
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Reply from Divorce-Online

Lynn, I am glad you found your service to be efficient and stress free. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Olivia couldn’t do enough for us to…

Olivia couldn’t do enough for us to ensure we got the help we needed. The process was seamless. Amazing price too. Would highly recommend them and their solicitor.

19 March 2026
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Reply from Divorce-Online

Suzanne, thank you for your review, we always try to be flexible on pricing and Olivia will be very pleased to have been mentioned and our solicitor team at OLS Solicitors.

Rated 5 out of 5 stars

Great hassle free service.

Great service which was very easy to navigate. They took care of everything with minimal hassle. I would thoroughly recommend this company.

18 March 2026
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Reply from Divorce-Online

Deborah, thank you for your review, much appreciated. Our service is designed so that our clients have as little to do as possible.

Rated 5 out of 5 stars

A+++

Great company, really kind and helpful people xx

23 March 2026
Divorce-Online logo

Reply from Divorce-Online

Hi, thank you for your lovely review. We try our best!

Rated 5 out of 5 stars

Was easy and they were quick

Was easy and they were quick
To respond to any queries. Worth the money

23 March 2026
Divorce-Online logo

Reply from Divorce-Online

Andrew, thank you for confirming that we do in fact reply to queries expeditiously. Unlike other companies are phone lines are open during office hours and all emails are answered within 48 hours but generally same or next day and we now have whatssap to make it even easier to get in touch.

Rated 5 out of 5 stars

Communication was good from start to…

Communication was good from start to finish, the whole process was stress free. I would highly recommend

16 March 2026
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Reply from Divorce-Online

Sarah, thank you for your lovely feedback! We’re delighted to hear that everything went smoothly and that you felt well supported throughout. Making the process as straightforward and stress-free as possible is always our goal. We truly appreciate your recommendation and wish you the very best moving forward.

Rated 5 out of 5 stars

It takes a long time to get a divorce…

It takes a long time to get a divorce in the modern era
These guys know the process inside out
So no need to stress as they are right on their game
Effortless and at a very reasonable price
Thank you for your help

19 March 2026
Divorce-Online logo

Reply from Divorce-Online

Nick, thank you for your thoughtful feedback. We understand that the divorce process can take time, so it’s great to hear that our team was able to guide you confidently and make things feel effortless along the way. We’re also pleased that you found our service to be good value. Your recommendation means a great deal to us. Wishing you all the best for the future.

Rated 5 out of 5 stars

Very helpful people

Very helpful people! Very clear advice!
Many thanks for making this a painless process!

20 March 2026
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Reply from Divorce-Online

Sarah, thank you for your thoughtful review. You’re absolutely right — the process can take time, but we’re so pleased to hear that our team helped make everything feel straightforward and stress-free. It’s great to know you felt in safe hands throughout and found our service good value. We really appreciate your feedback and wish you all the very best moving forward.

Rated 5 out of 5 stars

Easy and so helpful and got it all…

Easy and so helpful and got it all sorted for me :)

20 March 2026
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Reply from Divorce-Online

Chloe. thank you for your kind feedback. We’re delighted to hear that you found the process easy and helpful, and that everything was taken care of smoothly for you. Making things as straightforward as possible for our clients is always our goal. Wishing you all the best for the future.

Rated 5 out of 5 stars

I would most definitely recommend

Used Divorce online as they had great reviews and here is another one! A tricky one for me as was unable to locate my ex. Divorce online helped me through the whole process and paperwork. I would highly recommend them. My Divorce was finalised yesterday 🍾 thank you Divorce-Online 🙌🏻

18 March 2026
Divorce-Online logo

Reply from Divorce-Online

Lisa, thank you so much for sharing your experience with us — and congratulations on your divorce being finalised. We understand that situations like yours can be particularly challenging, and we’re really pleased that our team was able to support you through the process and paperwork. Your recommendation means a great deal to us. Wishing you all the very best for the future.

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