Wrong size tracks delivered. Delivery made Monday 4th May now 20th May still waiting for correct tracks to be delivered. Details/size in the order were checked & all correct. Someone must have read t... See more
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Wrong size tracks delivered. Delivery made Monday 4th May now 20th May still waiting for correct tracks to be delivered. Details/size in the order were checked & all correct. Someone must have read t... See more
Company replied
The whole experience from website to purchase and fitting was hassle free and I was kept well informed at all stages. The wardrobes were fitted today and again the fitters arrived on time done an exce... See more
Company replied
Absolutely shocking, do not buy from Spacepro… failed delivery after waiting over 1 month. They do not care! no communication,POOR customer service. You just get fobbed off! ITS your business yo... See more
Company replied
Simple but effective rapid assembly sliding wardrobes delivered within two weeks, installed by following simple detailed instructions in 2 hours. Did I mention these are very simple to install? Fit th... See more
Company replied
B&Q bring you bespoke storage solutions through DIY-Spacepro.com. Spacepro are market leaders in the manufacture of bespoke made-to-measure sliding wardrobe doors and wardrobe storage solution systems.
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Innovation Way, Woodhouse Mill, Sheffield , S13 9AD , Sheffield , United Kingdom
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They haven't got here yet, so I have nothing to review but bad delivery

Reply from Spacepro Wardrobes by B&Q
Great product. Booking was made easy on line. Delivered well in time for our use and in immaculate condition. Simple to follow instructions. Would highly recommend.

Reply from Spacepro Wardrobes by B&Q
I have considered this product to build a wardrobe 257cm wide on a bedroom wall, but for the life of me I can't get any simple explanation about the product carcass/frame/inside layout from any of the staff in store. I've tried more than four times now since December.
All they tell me is that I have to buy doors close enough to my measurements and build my own frame to hang the doors on.
Extremely frustrating experience, and angry at having my time wasted. Is anyone in store trained to explain this product? If so, I've never met one.
One Edit; Spaceport, you called me after my Trustpilot review and left a phone number to call, which I did, but you gave me the number of Sheffield City Council.
Two Edit Thanks for the number, I'll call you tomorrow.

Reply from Spacepro Wardrobes by B&Q
Delivery was a bit hit and miss
I was asked at the beginning what the finished opening size was, which I gave, only to find when everything turned up they had taken 40mm off the width and 20mm off the height to allow for panels. Therefore the doors were the wrong size for the opening.
Luckily I had ordered an extra panel so I was able to make it all fit would be nice if they mentioned at the beginning they would take off the panels width when making the doors

Reply from Spacepro Wardrobes by B&Q
Very helpful In the office.
Delivered on time by a very pleasant driver.
Lovely fitted wardrobe doors.
Ordered two sets of doors online for bedroom, arrived after 10 days. Delivery company kept me updated.
Installed myself, instructions precise and easy to follow, quality product and absolutely thrilled with outcome.
An easy process to follow to place the order. Delivered within a few weeks and placed exactly where i needed them for installation . Relatively easy to install although the easy close, which i didn't realise was included was a little tricky . Very pleased with the end result.
Saw Spacepro sliding wardrobe doors displayed at B&Q Preston and followed the instructions on their website very user friendly. The main attraction was they are made to measure. The fitting instructions could be easier to follow and the fitting of the base rail is over engineered but I figured it out eventually. I have fitted these types of doors in the past but the quality of Spacepro is far superior

Reply from Spacepro Wardrobes by B&Q
As a “ made to measure “ product , I did not expect to have to cut pieces down to fit the sizes I ordered……
It wasn’t the liners but the tracks that were 100mm too long

Reply from Spacepro Wardrobes by B&Q
Wardrobe doors delivered in about a week not 21 days, perfect fit into my alcove with the liners. Website for ordering easy to use , far better than wickes whose staff at 2 stores said they didn't do custom size spacepro doors (which they actually do )

Reply from Spacepro Wardrobes by B&Q
Custom size measured and then ordered online.
Doors delivered on time. Good quality.
Easy to install.

Reply from Spacepro Wardrobes by B&Q
We’ve had three of these systems and the quality has got progressively worse over time.
Initially there was a pelmet at the top and the finish was excellent, recent wardrobes now look almost industrial, they have a metal finish, there is no pelmet, the paint is so poor they have begun to rust (the oldest one is still fine).
Bear in mind that the company also decide that your measurements aren’t correct, they automatically reduce the width if you order an end panel (leaving our track and wardrobes too short), they reduce the height you’ve measured and so you have to raise the wheels to their max and they look awful, like they’re standing on tip-toe.
It’s a pain to get replacement doors, I decided to get mirror inserts to replace broken ones as it as too painful.
I won’t be buying from Spacepro again, they were great, now they aren’t.

Reply from Spacepro Wardrobes by B&Q
I was looking for a stylish, but strong wardrobe internal storage system - and I got it. The frame is wow and sturdy once assembled. It fits the space perfectly even if the walls are not straight - most walls and floors are uneven.
The only issue I have is that some screws that come fitted on marked holes are machine tight and it is very difficult to remove them when assembling the pieces. This said, I am one very happy client.

Reply from Spacepro Wardrobes by B&Q
it was so bad experience to give an order. I had some technical question to ask nobody could answer. I have been b&q store and even the manager was not aware of spacepro thing. the product arrived the other day. it is not a wardrobe at all - just doors no indication in the web site about this. the flooring and ceiling has to be perfectly levelled to make this work? how come you dont write this on the product web site. totally disaster now I have to build a levelled framing around the door and cover inside with mdf melamine, which cost about extra £1000. stay away from it. go and buy a proper wardrobe. do not recommend.

Reply from Spacepro Wardrobes by B&Q
Very pleased with the doors. Order was delivered much quicker than expected. Got a call from the delivery company the day before delivery day and they were delivered when they said they would. Doors were so easy to fit and look great.

Reply from Spacepro Wardrobes by B&Q
The delivery was on time and the guys very helpful.
However they parked their vehicle on the pavement, it is illegal to park a commercial vehicle on the footpath for two reasons, firstly it damages underground services and causes service ducts to collapse. Secondly it prevents pedestrians from using the footpath, the clue is in the name, "footpath". As soon as the guys parked up a young mother pushing a baby in a buggy accompanied by a toddler had to walk down a live lane to get around your vehicle.
I will inform my sister who is a senior manager at B&Qs headquarters in Chandlers Ford.
I haven't yet been able to assemble the doors as the build is not at that stage. My review is for the ease of purchase; the exchange of information re delivery, and the delivery itself.
The sliding doors and frame were delivered when they said they would be however I think that the directions for installation could be clearer as we are having to rely on the Spacepro installation videos. Apart from that I am happy with the product which was made to measure and didn’t need to be cut or altered in any way.
Great product. It looks fantastic. Only prob was contradiction with delivery men as customer service advised they would wait until I checked product in case of return but they wouldn’t wait and said I had 72 hours to notify of any damage to product and left me to unpack and check very large, heavy doors. All was good. Would definitely recommend made to order doors.
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