A 5 star experience buying some new Pioneer gear. I would highly recommend anyone to use DJkit.com! I spoke to Byron a couple of times in the shop who provided some really helpful and practical advi... See more

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Company details
- #4 of 13 best companies in DJ Supply Shop
- #21 of 39 best companies in Hi-fi shop
Written by the company
DJ Equipment, Buy in confidence in the UK & Europe from DJKIT® established 1999, Buy DJ Equipment, Decks, Mixers, Pioneer DJ, DJing Equipment. You can pay via Credit Card, Paypal and 0% Interest Free Finance.
Djkit.com Details
Written by the company

Contact info
Unit 3 Waterside Court, RG145SH, Newbury, United Kingdom
- + 44 1635 780002
- sales@djkit.com
- www.djkit.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically takes over 1 month to reply
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Arrived on time for Christmas day
Arrived on time for Christmas day. Husband can't wait to use it.
Excellent service as always
Excellent service as always, fast delivery , excellent communication, I cannot fault you guys.
Replacement Headphones
Byron was first class in sorting replacement headphones for me. Very efficient service!
Returning customer
Returning customer. Always get good professional advice and prompt service. Delivery always available but prefer to collect.
Amazing service and helped me instantly…
Amazing service and helped me instantly with a minor issue with my order which was not thier fault
Available Does Not Mean In Stock
Beware, if you need items quickly, 'Available' does not necessarily mean 'In Stock'!

Reply from DJKIT®
Extremely responsive & professional service
Extremely responsive. I made an error when ordering and they were able to ammend my order quickly to supply the correct items without any issues. Excellent company!
This is the best online DJ shop in the UK
This is the best online DJ shop hands down. Great customer service. Byron is a lovely man who knows his stuff. What a professional!!!!!
Great item had an issue with delivery…
Great item had an issue with delivery but great service from customer support and after there help and several shop visits they found my package that they didn’t have thanks again
Poor customer service!
I went to purchase an item from DJKit on Sunday, which was clearly advertised with free delivery. On reaching checkout, I was unable to proceed without paying £7.99 for delivery, so sent a message to the store to ask for a resolution. I received no response to my message, and have today returned to the item's page to see the previously advertised free delivery has been removed.
I appreciate that it's within the store's rights to do this, but it's a poor show to not honour what has been advertised to a customer, and poor customer service to make that change with no response to my original communication.
I'll now be making my purchase elsewhere and will not be using DJKit again. Extremely disappointing.

Reply from DJKIT®
Fast & reliable service with great…
Fast & reliable service with great communication.
First controller 😊
Brilliant company couldn't recommend highly enough
I went in to buy my first dj controller....Byron and his team were fantastic!! talked me though everything i needed to know even helped set up my laptop so I could get mixing
Easy 5 stars
5 star service as always
Haven't used the guys in a while but 5 star service as always. I did look at other places for the item but too many fakes elsewhere so knew the item they were selling was 100% genuine.
Great customer service
Great customer service, quick turn around, top notch products. Highly r
ecommend
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