Great value even if it played badly. We got the violin, plus bow, shoulder rest, rosin and a protective hard case. The sound quality is thinner compared to the hired ones we've had (but my son is a r... See more
Company replied
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Great value even if it played badly. We got the violin, plus bow, shoulder rest, rosin and a protective hard case. The sound quality is thinner compared to the hired ones we've had (but my son is a r... See more
Company replied
I purchased basic classical guitar strings with free delivery (3 to 5 days). After waiting several days, I received an email saying my item was now not in stock. Several days passed and I was told t... See more
Company replied
Bought a Left handed Eukelele for my daughter. We were so disappointed when it arrived. The quality was poor. It won't even stay in tune for longer than 15 minutes. We have a RH Euke which was bought... See more
Company replied
Excellent buy & service all round. Customer Service were helpful with queries (I initially wanted a more expensive item which was out of stock till late December - cutting it a bit fine for a Christm... See more
DJM Music is one of the UK's largest Musical Instrument Shops with a huge range of products for sale. We have a great selection of Guitars, Drums, Percussion, and much much more! Visit our online retail store now and buy in confidence!
Unit 9 Dana Estate, Transfesa Road, TN12 6UT, Paddock Wood, United States
Hasn’t replied to negative reviews
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Qick response to the original order but on reciept the contents were not as described. DJM were excellent in sorting the problem and ensured that the replacement was as advertised.
Second time I've used now. I needed a little help, telephoned and got real customer support. With a good, varied selection and good prices, they'll be my first port of call next time.
Defective music stand light, replaced immediately, no quibble. Well done
This is the first time I have bought from DJM Music and I found their personnel to be charming, helpful and flexible. I am delighted with their professionalism.
Anthony Kreppel
Very pleased with the level of service provided. Good communication, helpful and responsive to all queries. Will definitely order from DJM again.
great prices good service and prompt delivery
My daughter wanted a purple recorder for her birthday and this was the nicest one I could find.
It sounds great (well, I say great, my 7 year old is still learning!)
Great little instrument, great service and quick delivery which was free!
An excellent company to deal with. Prompt delivery and excellent service. I had an issue with an item that I ordered and it was dealt with swiftly and effectively.
I would be happy if all companies conducted themselves in this way.
Bought a 1/4 size guitar for my grandson. Excellent service and rapid delivery. The guitar is very good value, reasonable tone, easy action straight fretboard and no obvious flaws. I have tuned it and played a few chords & tunes.
A good intro model for children. The natural colour guitar came with extras but (as advertised), no strap, so recommend you buy one when you order if you don't have any at home. Very satisfied customer
Purchased a junior guitar for my grandson's birthday, so pleased with it. Has a guitar specialist tune it and she was also impressed with it.
Good product. Nice colour. Quality. Our daughter loves to sing at ukulele. Recommend. Quick delivery. I will buy other instruments in future.
DJM Music is very reliable business. The ordered item arrived promptly and I was informed when to expect the delivery. I am a happy customer. Thank you
Very good customer service. I ordered online but had to phone up to use a gift card for payment, the assistant was very helpful.
Once the order was confirmed delivery came very quickly.
Arrived promptly. User seems very happy with product
Excellent, efficient service from start to finish!
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