5 stars due to great customer service on a very hot Saturday afternoon, 23rd May. I stopped to ask the lady watering the plants how to repot little olive trees. George came over to help me carry the h... See more
Location
Switch locationSalisbury Road, SP11 7DN Andover, Hampshire, GB
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Our first and last visit to our local store's restaurant, finally decided to try it after a recent loyalty card upgrade. Without question the worst flat whites (watery tasteless slop) we've been serv... See more
Company replied
Good morning. I would have given full stars but unfortunately on our visit to Dobbies in Andover last Sunday we were not allowed into the restaurant. We go quite often on Sunday morning for a brea... See more
Company replied
I was a guest of friends who had made an Afternoon Tea Reservation. On arrival, no table was allocated or laid up for this 50th Wedding Anniversary celebration. No serviettes were supplied and I had t... See more
Company details
Written by the company
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Contact info
Salisbury Road, SP11 7DN, Andover, Hampshire, United Kingdom
4.0
Great
266 reviews
Hasn’t replied to negative reviews
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Went for a coffee in dobbies at around…
Went for a coffee in dobbies at around 4.35 and they abruptly told us they close at 5 and were closed;they had already had put chemicals into the machines to clean down.
There Website does not state they close until 6.
They lost 6 regular dobbies customers- very disappointing
29 July 2023
Unprompted review
Reply from Dobbies Garden Centres - Andover
Hi Ethel, thanks for leaving your review.
I am sorry to hear about the problem that you have encountered on your recent visit to the Andover restaurant.
I have sent you a request for some more information, so I can pass this to the relevant management team and ask them to contact you back regarding this situation.
Best wishes, Karen
A good experience Cashier very pleasant
Cashier very pleasant, plant was labelled well . Flower and shrubs displays looked good .
19 July 2023
I took my mother and father in law out…
I took my mother and father in law out for coffee and cake also brought there dog little shitzoo loved it staff all so nice from garden centre staff to the lovely restaurant staff made us laugh great team , more water bowls for dogs only 1 that was nearly empty but still good.
25 June 2023
Always enjoy coming to Dobbies AND the…
Always enjoy coming to Dobbies AND the front garden looks lovely now with new gravel and fresh plants. Thank you
25 June 2023
Smallish friendly garden centre
Displays of plants are well kept and look lovely. Staff are always around to give help and are always obliging.
It was a hot day and the restaurant was too hot, needed more ventilation, but we got a table outside to enjoy our drinks and cake.
Staff were all cheerful and friendly throughout.
19 June 2023
Andover store experience, terrible upper management.
Went into the Andover store and was shopping. A young girl and a bald older man were talking to there staff in a disgusting way. It was not an enjoyable experience, I suggest they have a training session in management and people skills.
22 May 2023
Unprompted review
Reply from Dobbies Garden Centres - Andover
Hi, thanks for taking the time to leave a review. I am so sorry to hear about your recent experience while visiting our Andover store. I will share your review with the regional manager so they are aware of your disappointing experience. Thanks - Lucy
Helpful, good prices, good selection
good selection of plants and pots, very helpful staff , good prices, what more would you want.
3 May 2023
Good day out choosing pants and relaxing with nice food
Helpful professional staff. Wide range of affordable plants. Nice restaurant.
3 April 2023
Happy customer
I found everything I needed and the lady at the checkout was really pleasant, asking me about my garden and taking an interest.
23 February 2023
Lovely friendly garden centre and dog…
Lovely friendly garden centre and dog friendly
28 December 2022
Did not want anything but bought some…
Did not want anything but bought some nice things!
Also had coffee of course!
8 January 2023
Always positive
23 December 2022
Terrible food
Went to Dobbies Andover and had the worst breakfast Ive ever had… and I’ve had a few! 2half of mushroom, 2 sausages hardly cooked, bacon inedible and half a burnt tomato!!! If you want good food go elsewhere
12 December 2022
Unprompted review
Reply from Dobbies Garden Centres - Andover
Hi, Thank you for taking the time to leave your review. I am sorry to read that you had unsatisfactory breakfast on your recent visit. I have sent you a request for some more information, so I can bring this to the attention of the relevant management team and ask them to contact you back to help resolve this with you. Best wishes, Karen
Had what I wanted and the lady on the…
Had what I wanted and the lady on the till was very helpful with the query I had.
24 November 2022
Good service in coffee bar & food…
Good service in coffee bar & food excellent. Possibly a better choice of food baskets.
27 November 2022
The help I received from checkout.
4 November 2022
Excelent shop and a very nice…
Excelent shop and a very nice restaurant with an interesting menue
28 October 2022
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