Dobbies Garden Centres - Derby Reviews 506

TrustScore 2.5 out of 5

2.6

Burton Road, DE65 6BE Findern, Derbyshire, GB


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See what reviewers are saying

Rated 1 out of 5 stars

First time of visiting the cafe here after being put off with huge queues on previous visit. Will be our last one now as this is the quality standard of there tea pot and don’t even get me on the cup... See more

Rated 2 out of 5 stars

The staff are friendly. The food is ok but overpriced for what it is. The queue for food ordering is unbelievably slow, this is not an incidental finding, it has happened every single time I’ve been h... See more

Company replied

Rated 4 out of 5 stars

I used my birthday treat voucher and the coffee and cakes were delicious. My friend was equally impressed with her soya latte. The member of staff taking orders and payment was very pleasant and, g... See more

Rated 5 out of 5 stars

Had a pleasant visit to Dobbies garden centre at Finder, Derby. The gentlemen serving in the cafe were delightful, friendly and helpful. The food was delivered quite quickly and was delicious. We ha... See more


Company details

  1. Garden centre

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • Burton Road, DE65 6BE, Findern, Derbyshire, United Kingdom

2.6

Poor

TrustScore 2.5 out of 5

506 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great help from Tom!

Great place to buy fish! Staff members are very friendly, especially Tom. He has helped us out twice when buying fish and is always so helpful and gives us great advice. Makes it an enjoyable experience. Looking forward to seeing him in there again next time.

12 November 2022
Unprompted review
Rated 2 out of 5 stars

Visited two Saturdays running and both…

Visited two Saturdays running and both times the restaurant seemed overwhelmed with long waits or a restricted menu. The staff remained very polite and were working really hard to try to satisfy people.
Come on Dobbies you can do better.

29 October 2022
Dobbies Garden Centres - Derby logo

Reply from Dobbies Garden Centres - Derby

Thanks for taking the time to leave a review. I have passed your comment about the queue at the restaurant in Derby to the store manager and hope this will be resolved. Best Wishes Ahmed

Rated 3 out of 5 stars

I find that cutting your cakes ( I

I find that cutting your cakes ( I. E. Victoria sponge etc ) into. SIXTEEN PORTIONS AND CHARGING £3.45 a slice is WAY WAY OVER THE TOP. I am seriously considering cancelling my membership. I cannot come once every month as l need assistance to travel to you. Sometimes l can come more than once. But you cancel my stored up free teas so l can claim a previous months unused offer. Shame on you

4 October 2022
Rated 2 out of 5 stars

No hot meals.

I only get a sitter twice a week as my husband is disabled and decided to treat myself to lunch. There was a sign saying no hot meals and a massive queue to get served so decided not worth the wait to get a sandwich so gave up and went home.

13 October 2022
Dobbies Garden Centres - Derby logo

Reply from Dobbies Garden Centres - Derby

Hi, Thank you for your review. I am sorry to hear that you were unhappy with your recent visit to your local restaurant. I have forwarded your feedback to the restaurant management team to bring this issue to their attention. They will be able to look into this and make any changes necessary for the future. Best wishes, Karen

Rated 5 out of 5 stars

my last visit

As always my last visit was really good. It's always a pleasure to come to Dobbies. Sad that I can't spend as much as I would like to spend with you at this time.

2 October 2022

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