I’m so cross with myself for signing up to a Dobbies card. I thought my purchase on the day might be cheaper but ended up costing us more as the cost of the card was more than the discount!! Also, we... See more
Location
Switch locationOakley Road, Keston Mark, BR2 8HD Bromley, Kent, GB
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See what reviewers are saying
Love going into Dobbies. Great selection of plants. Staff are outstanding and always polite and helpful. Nice seeing the same staff. My only criticism is the Keston branch needs updating. The building... See more
Had a lovely sunny at last Sunday afternoon at Dobbies in Keston It was so lovely to ''wander round'' at leisure as I wanted some fragrant plants and went for a beautifully fragranced rose bu... See more
Very poor at picking up the telephone, I have tried calling a number of times on different days. Frustrating when you have a quick question!
Company details
Written by the company
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Contact info
Oakley Road, Keston Mark, BR2 8HD, Bromley, Kent, United Kingdom
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Always have what I want at a reasonable…
Always have what I want at a reasonable price - why go elsewhere?
The staff and the cost of the Christmas…
The staff and the cost of the Christmas bits
I wanted to buy indoor hyacinth bulbs…
I wanted to buy indoor hyacinth bulbs for my jars. I wanted two different coloured bulbs but it seems that Dobbies no longer sells individual bulbs so I had to buy a pack of three, all the same colour.

Reply from Dobbies Garden Centres - Keston
Dibble’s Keston was the only place…
Dibble’s Keston was the only place locally that I could purchase trays of wallflowers at a reasonable price.
Always helpful
Helpful friendly staff
My local garden centre, much improved range of plants and interesting selection of pots. Staff always helpful.
Pleasant environment but very expensive
Pleasant environment but very expensive and I am not very happy to have to pay a subscription to be considered a loyal customer ie the loyalty card.
Layout was muddled and difficult to…
Layout was muddled and difficult to find what I wanted
Nice staff bit expensive though 🙂
Went to look for a couple of potted…
Went to look for a couple of potted plants for two different friends - ended up buying 2 full hanging viola baskets - really lovely and discount as we bought 2
Good job!
The plants I bought were well cared for. The staff were friendly and helpful. The young woman at the till was particularly helpful by ensuring I got all the discounts that my Dobbies card entitles me to.
A first visit to Dobbies Keston
This was our first visit to Dobbies Keston since Dobbies took it over. Although a smallish Dobbies we enjoyed out vist
staff excellence
I regularly use the Keston Branch and always find the staff to be knowledgeable about the products and any concerns I have. They are genuinely kind and considerate and particularly helpful with any heavy articles.
Quick and easy shopping
Quick and easy shopping. Amazing plants, neat and tidy garden centre, lots of choice and some good bargains to boot. Can’t go wrong :-)
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