Dobbies Garden Centres - Perth Reviews 297

TrustScore 3 out of 5

2.8

Huntingtower Park, Crieff Road, PH1 3JJ Perth, GB


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Rated 2 out of 5 stars

Was at Dobbies world Perth for breakfast on 16th October, approximately 9.30am. We were a family of 10 spending £75/80 and though plenty food it was found to be luke warm. I did mention to server when... See more

Company replied

Rated 5 out of 5 stars

Good experience .Restaurant much better staffed .Everyone very friendly and helpful .Also decided at home I wanted 4 garden chairs and could not get them on line without buying a table , so sent messa... See more

Rated 1 out of 5 stars

Went to the centre in Perth, the cafe is in a disgusting state tables and floor strewn with detritus. Cutlery? Good luck the prices are insane the cakes are now bought in and £4 a slice of cake? Sandw... See more

Company replied

Rated 1 out of 5 stars

On purchasing a pressure sprayer I discovered on reaching home the nozzle was missing. I returned this - a round journey of some 25 miles . I was given a refund but no compensation for the time and tr... See more


Company details

  1. Garden centre

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • Huntingtower Park, Crieff Road, PH1 3JJ, Perth, United Kingdom

2.8

Average

TrustScore 3 out of 5

297 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars
Dobbies Garden Centres - Perth logo

Reply from Dobbies Garden Centres - Perth

Hi, Thanks for leaving your review.
I am sorry to hear that you are unhappy with the speed of the service on your recent visit to the Perth restaurant.
I have passed your feedback to the management team to bring this issue to their attention.
Best wishes, Karen

Rated 5 out of 5 stars

Garden Furniture

Furniture was very well displayed in store and discount offer very attractive. Staff member very helpful and explained benefits of becoming a Dobbies Card member which we duly signed up for with full explanation also provided in respect of delivery.

16 August 2023
Rated 1 out of 5 stars

I had a terrible experience buying the…

I had a terrible experience buying the greenworks mower and strimmer actually I ended up paying 90 pounds more than I should have.

5 July 2023
Dobbies Garden Centres - Perth logo

Reply from Dobbies Garden Centres - Perth

Hi, Thank you for taking the time to leave your review.
I am sorry to hear about your recent experience in the Perth store and that you have been over charged.
You can either take your receipt back to the store to discuss this issue and gain the refund that is owed to you, or you can send us photos of your receipt to customer.service@dobbies.com and we will be able to send this issue directly to the store manager for them to look into what has happened and to get back to you.
Best wishes, Karen

Rated 5 out of 5 stars

Great place to meet friends for cuppy…

Great place to meet friends for cuppy especially when member of club plus! Had good lunch and we shopped at waitrose on way out. Also bought some books for the grandchildren at a great deal 4 books for £5.

22 June 2023
Rated 5 out of 5 stars

I had such a lovely experience today…

I had such a lovely experience today visiting the cafe the ladies on shift and the gentleman at the hot food counter they could not do more for me to help me out. Due to my health I use walking stick and honestly they carried my tray with the food I’m very grateful for the help and treatment I received. Thank you very much

16 June 2023
Unprompted review
Rated 1 out of 5 stars

Restaurant tables appalling only 10…

Restaurant tables appalling only 10 people in Restaurant and not a clear table
(Clean your own)

4 June 2023
Unprompted review
Dobbies Garden Centres - Perth logo

Reply from Dobbies Garden Centres - Perth

Hi David, Thanks for taking the time to leave your review. I am sorry to read that the Perth restaurant was not up to it's usual standard on your recent visit. I will pass your feedback onto the regional manager to highlight this issue to them. Best wishes, Karen

Rated 5 out of 5 stars

We were a large party of 22 people…

Huntingdon garden centre We were a large party of 22 people mostly elderly . We preordered our meal with Chris . Our table was all ready so our group wasn’t standing around . Mandy and chris took our drink orders . Everyone who served us couldn’t have done more. They were all happy and helpful. We will be back

22 May 2023
Unprompted review
Rated 5 out of 5 stars

Great to have a Dobbies in Perth

Dobbies in Perth have wonderful staff who are so helpful and look after you as if you are a VIP! We are so lucky to have a Dobbies in our small city as it has such a huge selection of so many different lovely things!

18 May 2023

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