Dobbies Garden Centres - Reading Reviews 184

TrustScore 4.5 out of 5

4.6

166 Hyde End Road, Shinfield, RG2 9ER Reading, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I bought a shed and in less than a year water coming in phoned the garden centre who told me ! To get intouch with a and j sheds who sent two men out who said I will have to pay for it new bearer... See more

Company replied

Rated 5 out of 5 stars

Dobbies has been my favorite garden center for years, and it’s easy to see why. They consistently offer some of the best deals around, and their Dobbies Advantage Card is hands down the best loyalty... See more

Rated 4 out of 5 stars

Took grandchildren for drinks and also bought seeds for birds. Disappointing that no longer serve baby chinos as told might be too hot for children.


Company details

  1. Garden centre

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • 166 Hyde End Road, Shinfield, RG2 9ER, Reading, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

184 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Breakfast with Santa for grandsons aged…

Breakfast with Santa for grandsons aged 2 & 3yrs +a 6 month old.
Was absolutely fantastic. We had breakfast the children had colouring picture + make a decoration to hang on a tree. Santa was amazing got the children singing & marching around the restaurant singing and they were All very happy, then each one got a present. He was just lovely my grandsons were absolutely full of happiness for the whole day.
WELL DONE TO THE STAFF TO

17 December 2022
Rated 5 out of 5 stars

My experience was good

My experience was good. I was pleased to see that the restaurant food had greatly improved. However, I do miss the clothes range that used to be there. Also, the car washing service. I do use Dobbies regularly and will continue to do so.

1 October 2022
Rated 5 out of 5 stars

We went into the restaurant for lunch and to look round the garden centre

We went into the restaurant for lunch, we where happy sitting having are lunch, a young staff member came out and climbed up onto a chair in the restaurant,to change a poster on the wall, I did point out to the young lady she should not be climbing on to chairs ,and she is not insured by Dobbies if she was to fall off the chair and hurt her self , I did speak to the manager, said he would go and talk to them in the kitchen, my question is why hasn’t this staff member been on a Health and safety corse , my concern was for the staff member. I have twenty two years in care ,and know about Health and safety.

3 October 2022
Rated 5 out of 5 stars

had a cake and coffee in restaurant…

had a cake and coffee in restaurant very well presented and tasted lovely

7 September 2022
Dobbies Garden Centres - Reading logo

Reply from Dobbies Garden Centres - Reading

Hi, thank you for your lovely review. We look forward to seeing you in store again soon. Thanks – Lucy

Rated 2 out of 5 stars

Staff are very helpful but the garden…

Staff are very helpful but the garden centre itself is looking tired especially inside with the household merchandise so much could be done to make it more appealing. And the restaurant seating could be upgraded .

6 September 2022
Dobbies Garden Centres - Reading logo

Reply from Dobbies Garden Centres - Reading

Hi Yvonne, thanks for leaving us a review and I am sorry to hear the Reading store is looking tired. I will ensure this is fed back to the store management team so they can look into this. Thanks Jemma

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look