Visited the cafe today to use my birthday Dobbies offer for drink & cake. Dreadful experience all round. Queue in the cafe was unacceptable - only one serving area open despite there being numero... See more
Company replied
Ashby Road, Stapleton, LE9 8JE Leicester, GB
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Visited the cafe today to use my birthday Dobbies offer for drink & cake. Dreadful experience all round. Queue in the cafe was unacceptable - only one serving area open despite there being numero... See more
Company replied
What an absolutely brilliant shop. Great garden centre for a start with a wide range of interesting plants, seeds and bulbs. But also hardware such as gravel and rocks. Inside lots of concession store... See more
Good range of products but a bit disorganised on our visit as just getting rid of all the Xmas displays.understsndable but products to do with gardening less available, probably due to the season .ov... See more
Company replied
We visit the garden centre regularly and have always been pleased with the products we buy and the excellent customer service we receive even though the store is always busy the staff are always poli... See more
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Ashby Road, Stapleton, LE9 8JE, Leicester, United Kingdom
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We visit here often finding staff always helpful. Usually get what we need but think that the centre could do with a bit of a facelift.
We went fir Sunday lunch but you weren't doing Sunday lunch. I had a ham hock and piccalilli baguette which didn't tasre like either in fact it was taste less and looked more like tuna
Staff member helping me was unaware of where things were and if Debbie’s delivered. However, the day was saved by a superb Customer Services desk.
We found everything we were looking for. Staff were helpful when we asked questions.
Had a great visit recently. Plant stock of good quality and plenty to choose from. Restaurant had a wide range of options although a little slow at the tills (only reason why 4 stars and not 5). Visited other shops too.
There was a lack of trolleys at entrance, resulting in doing shopping in 2 visits (inc carrying a bag of lawn treatment on a shoulder).
Cafe was def a bit chaotic for the staff working around a loaded trolley between tills.
Great selection of plants, baskets filled & empty & all really good quality, very pleased with our purchases
Went on Saturday got what we needed . Happy with th service
Very helpful . Staff helped to load car with compost bags as I am elderly. Much appreciated.
I visited Dobbies on Saturday.the quality and the variety’s are great. the centre is always lovely and clean
Some of the plants were expensive.but you pay for what you get 💐overall a pleasure to go
I was looking for more mature trees and shrubs, but I still came away with a basketful of nice quality plants!
A regular visitor to Stapleton Dobbies ...mainly for the Café. Good food for OK prices but under-staffed. Main wait is for coffee. Can be queuing for twenty minutes. I suspect it is a recruitment problem rather than policy.
Could not find any staff to help with questions so we brought less plants. Had scones in the cafe which were so dry they fell apart. By the time we would have queued to take it back our drinks would have gone cold so we just left it. It was not edible at all. Very disappointed with our visit this time it will be a long time before we go back.
Plants are expensive. Lots of plants looking past thier best. Compost is expensive. I think the majority of plants particularly house plants, do not represent value for money

Reply from Dobbies Garden Centres - Stapleton
It's just a lovely atmosphere, friendly knowledgeable staff and so much choice
A clean and safe garden centre good quality plants and excellent selection. Food in cafe excellent
I am giving 2 stars because I find
It's to expensive at Dobbies now and
To much commercialised. The plants
And scrubs are over expensive compared
With other Local Nurseries.

Reply from Dobbies Garden Centres - Stapleton
Excellent service and very good choice of plants
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