Dobies Reviews 

40,998
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 3,041 reviews, reviewers had a great experience with this company. Consumers frequently praise the wonderful variety of choices available and note that browsing the website is always straightforward and easy to use. Buyers regularly mention that customer service is reliable, and many enjoy receiving items that arrive securely packed and undamaged. Some reviewers were not happy with unexpected delivery delays and packages arriving in poor condition because of rough courier handling. A few other people also felt that certain plants were severely dehydrated, looking weak or damaged when finally unboxed. Reviewers occasionally noted that specific orders contained wrong items or missing components which caused minor frustrations.

What people talk about most

Product

Clients share ambiguous opinions on product, balancing praise for affordable prices and fast delivery with... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, reflecting a wide range of opinions.... See more

Quality

People report ambiguous experiences with quality, reflecting a high level of disagreement among reviewers.... See more

Order

Customers had ambiguous experiences with order processes, reflecting significant disagreement in their... See more

Service

Reviewers mention positive feedback about service, expressing high satisfaction and recommending the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Only given 4 fist plant arrived well packed and in good condition. Second plant was supposed to be honeysuckle and a sunflower was sent. Plant was not in great condition and box bashed.Evri -usual poo... See more

Rated 4 out of 5 stars

Plants arrived promptly delivered and wonderfully packed, just a few flower heads were snapped off but they will grow again. I will be buying from Dobies again as i am overall really pleased with the... See more

Rated 4 out of 5 stars

Plants were small but in good condition. Free tower received as part of the order. It's a good size. Pleased over all, have used Dobies a few times over the years, plants are always packed well for pr... See more

Rated 3 out of 5 stars

Pricing is good. Communication is very poor. Quoted 24hr dispatch but took over 7 days to send. Package arrived in poor condition, via Evri, and plants were very difficult to get out of pots... See more


Company details

  1. #178 of 188 best companies in Garden centre
  2. #25 of 32 best companies in Flower market
  3. #44 of 49 best companies in Nursery

About Dobies

Written by the company

Welcome to the official TrustPilot profile for Dobies

Thank you for sharing your feedback with us. Each review you share helps us understand what we’re doing right and where we can improve, helping us make the experience better for all our customers.

We are friends with, but not to be confused with Dobbies Garden Centre.

Our carefully selected range ensures that every gardener can find what they need to help their gardens thrive. From vegetable and herb seeds to fruit, flower plants and gardening equipment, we’ve got you covered.

Shop on our website today Our Latest Offers

 

Vegetable Seeds Vegetable Plants
Soft Fruit
Fruit Trees
Seed Potatoes Garlic Bulbs Onions & Shallots
Flower Plants Flower Seeds Flower Bulbs
Join Our Gardening Club

Contact info

3.8

Great

TrustScore 4 out of 5

41k reviews

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Asks customers to review

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3.8

All reviews

(40,998)

2,927 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not impressed ...

Ordered a plant 7 days ago and still waiting to be notified about when it will be dispatched and when I will receive it.
It's a gift for a friend, had I known it would take so long I wouldn't have ordered it.
Will not use this service again.

5 July 2026
Rated 5 out of 5 stars

Wrong plants received.

Ordered 5 perennials, when they arrived two of them were wrong plants. Emailed Dobies, they replied swiftly & will be sending me correct plants, & couldn't apologise enough. Good customer service, well done!!

9 July 2026

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