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Doble Motorcycles Reviews 

692
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 378 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, helpful, and knowledgeable approach, contributing to an excellent and smooth overall service experience. Many people appreciate the competitive pricing and value, along with quick, well-packaged product delivery. Products are often described as good quality and accurately represented, ensuring a satisfying purchase. However, some customers also noted issues with product quality or preparation, such as bikes not meeting specifications, needing corrections after delivery, or having missing parts. A few felt products developed faults soon after purchase or were unsuitable for their intended use, leading to additional costs or inconvenience.

What people talk about most

Staff

Consumers find staff to be positive, consistently describing them as professional, knowledgeable, and... See more

Product

People report positive experiences with products, frequently praising the excellent quality of bikes and... See more

Service

Reviewers highlight positive aspects of service, with many customers consistently praising the excellent and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and efficiency... See more

Price

Customers consistently note positive experiences with price, often finding reasonable or great prices for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Made contact by telephone due to being a long way from Doble, sales staff were very helpful and then placed the Honda accessory order online. This arrived very quickly and well packaged. Took about 15... See more

Company replied

Rated 5 out of 5 stars

I chose Doble Motorcycles primarily because the service is reasonably priced, deivered quickly and they use a reliable courier. I have used another similar Honda parts supplier but their courier left... See more

Company replied

Rated 5 out of 5 stars

I was lucky to find my ideal machine at Doble because the service was top notch, just a modest deposit for a fairly long period, they even arranged delivery for a fair price to arrive immediately af... See more

Company replied

Rated 5 out of 5 stars

I have been a customer for many years and always get great service wether it be from sales, service or clothing. My most recent visit was to sort an issue I had with a recently purchased motorcycle th... See more

Company replied


Company details

  1. #1 of 2 best companies in Honda dealer
  2. #10 of 19 best companies in Motorbike dealer
  3. #16 of 40 best companies in Motorcycle Equipment Store
  4. #16 of 24 best companies in Motorbike parts shop
  5. #22 of 47 best companies in Motorcycle shop
  6. #1 of 9 best companies in Second-hand Motorcycle Dealer

Written by the company

Doble Motorcycles is a family owned business and three time winners of Motorcycle News Dealer Of The Year award. We are constantly striving to exceed our customer's expectations and offer nationwide delivery of all our new and used motorcycles plus clothing, accessories and an aftersales service that is unparalleled. Home of dobledirect.co.uk, your online shop for motorcycle clothing and accessories. 2024 and 2025 Auto Trader Highly Rated Dealer for our customer service. 2023 and 2024 Honda supersport dealer of the year.


Contact info

4.8

Excellent

TrustScore 5 out of 5

692 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(692)

377 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service.

Great service and speedy delivery. Would highly recommend this company. Thank you.

27 May 2026
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Reply from Doble Motorcycles

Thanks Chris and we look forward to assisting you again in the future.

Rated 2 out of 5 stars

Poor customer service

On the date for collecting the I was advised that if I arrived at 08:30 the shop wouldn't be too busy and I would be dealt with promptly. I arrived at 08:30 only to find that the bike had not been prepared for collection so I had to hang around for 90 minutes for the bike to be ready.
Whilst hanging around my wife spotted a low mileage used bike she liked the look of so we arranged a test ride, this didn't go too well because to start with the sales team couldn't start the bike and then on the test ride I followed my wife and when she accelerated between 60 & 70mph the bike started to shake quite violently so we returned straight back to the dealership and explained what had happened, the sales team did nothing to explain this or even look into it so that it could be rectified.

13 June 2026
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Reply from Doble Motorcycles

I'm disappointed to hear this Andrew and apologies. I understand my colleague Paul has already contacted you this morning to address your concerns personally.

Rated 5 out of 5 stars

Great value / quick delivery

Great value, and quick delivery. Easy to fit in under 20 mins. Was missing the protective film that's mentioned in the instructions, but didn't matter as I used a small piece of black tape instead. Will be back for a centre stand & maybe 12v socket in due course

13 June 2026
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Reply from Doble Motorcycles

Thanks for the great feedback and I'm sorry to hear a piece was missing, we would have been happy to send that to you but it sounds like you're sorted now. If you need anything else though, just let us know.

Rated 5 out of 5 stars

Excellent experience!

Excellent experience!
"Fantastic customer service and a great selection of bikes. The staff are highly professional, knowledgeable, and genuinely helpful without being pushy. The whole buying process was smooth and hassle-free. Highly recommend Doble Motorcycles to anyone!"

6 June 2026
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Reply from Doble Motorcycles

Thanks for your fantastic review and if we can help with anyting else then please let us know.

Rated 5 out of 5 stars

Excellent service and communication…

Excellent service and communication from start to finish, will definitely be giving back for another bike

Would highly recommend to anyone

30 May 2026
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Reply from Doble Motorcycles

Thanks Lee, we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Really friendly staff

Really friendly staff, clear communication throughout, they know their stuff that's for sure! Highly recommend 👌

6 June 2026
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Reply from Doble Motorcycles

Thanks for the kind words, Harry. If you need help with anything else then feel free to get back in touch.

Rated 5 out of 5 stars

100% satisfaction

I cannot speak highly enough of the professionalism and courtesy that every member of staff at Doble Motorcycles extends to me each time I bring my Goldwing in for servicing. The service department engineers are excellent, and nothing is too much trouble. They deserve this 5 star review!

12 June 2026
Unprompted review
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Reply from Doble Motorcycles

Thanks Neil and it's always a pleasure to help you out. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent service from Doble

Excellent service from Doble. First time using them & won’t be the last. Thank you. Mr Goodyear.

9 June 2026
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Reply from Doble Motorcycles

That's great to hear, thanks very much. We look foward to assiting you again soon 👍

Rated 5 out of 5 stars

A pleasure to deal with

From the initial purchase 2 years ago, through to the second service thus far, it has been a fantastic experience, and nothing but compliments to the Doble team.
Well done and keep up the great service!

11 June 2026
Unprompted review
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Reply from Doble Motorcycles

Thanks very much Peter and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Great to see you guys again and get…

Great to see you guys again and get another great Honda motorcycle from you . Loving it !
Rex Bermon.

11 June 2026
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Reply from Doble Motorcycles

It was great to see you too Rex, it's been a while! We hope you enjoy the bike and look forward to cathcing up with you again soon.

Rated 5 out of 5 stars

Great experience

Friendly helpful staff knew their job. Had a small problem with bike was buying and they couldn't apologise enough sorted bike and I now have a new toy to play with

30 May 2026
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Reply from Doble Motorcycles

I'm glad to hear it was all sorted Chris and we hope you're enjoying your new bike.

Rated 5 out of 5 stars

Very good experience.

Easy to park, reasonable trade in value, bike as pictured and described. Friendly staff.

1 June 2026
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Reply from Doble Motorcycles

Thanks Nigel, congratulations on your new bike and please let us know if we can help with anything else.

Rated 5 out of 5 stars

I have enjoyed being a customer at…

I have enjoyed being a customer at Doble Motorcyles, over many years. As always, its a pleasure dealing with all the team there and they seem to just get it right. No doubt I will be back again at some point for yet another bike. Thanks guys.

2 June 2026
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Reply from Doble Motorcycles

Thanks for your great feedback and your continued support over the years, Andy. Enjoy the new bike and we'll catch up with you again soon.

Rated 5 out of 5 stars

Great Customer Service and Support

Great Customer Service and Support. Very responsive and respectful when answering questions (which were a lot)

Would highly recommend and would definitely buy from them again!

5 June 2026
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Reply from Doble Motorcycles

Thanks Brandon and congratulations on your new bike!

Rated 5 out of 5 stars

Delighted with the care and attention…

Delighted with the care and attention from Ian and the team in sourcing my accessories. Thanks to everyone involved, and for the clear communications throughout the process (some were on backorder).

6 June 2026
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Reply from Doble Motorcycles

Thanks Ross and if you need anything else then you know where to find us.

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