Dog & Field Reviews 

2,452
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 374 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and high quality of the robust, well-made products that perfectly suit their daily dog training activities. Many people consistently appreciate the extremely helpful customer service team, the reliable communication, and the wonderfully simple online ordering process provided by the retailer. Some reviewers were not happy with occasional delivery problems, specifically mentioning crushed shipping boxes or missing items upon arrival. A few buyers also experienced minor challenges regarding product sizing when purchasing clothing items online, though returns and exchanges were handled efficiently.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items like leads, dummies, and dog... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising exceptionally fast dispatch... See more

Quality

Customers had positive experiences with quality, expressing strong satisfaction with well-made and durable... See more

Service

Consumers find service to be exceptionally positive, frequently praising the fast delivery times, good... See more

Order

Customers consistently note positive experiences with order processes, highlighting the website as clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another great experience with Dog & Field. I’ve recently bought the Trainer belt, Advanced Training Kit and as always, the quality of the products is excellent. Everything is really well made and fe... See more

Company replied

Rated 5 out of 5 stars

Ordered some dummy launcher blanks form Dog & Field when these arrived in the envelope the boxes were crunched so I had 200 loose blanks in an envelope !. After emailing D&F the photos I got a lovel... See more

Company replied

Rated 5 out of 5 stars

The slip lead is perfect - light, strong, flexible and just the right length for my biggish dog. The long training lead is similarly good quality and should be a great help. Nice website, fast deliv... See more

Company replied

Rated 5 out of 5 stars

Website was clear and well descriptive of products, easier ordering process and check out. Order was picked and dispatched promptly and arrived a mere few days after order confirmed. I ordered on a Sa... See more

Company replied



Company details

  1. Pet shop
  2. also in
  3. Animal feed shop
  4. Pet Care Store

Written by the company

Manufacturer and Supplier of Specialist Gundog Training Equipment and Working Dog Food. Providing Quality and Expertise at Competitive Prices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,452)

373 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service
Food is so palatable for mother and pups.

5 May 2026
Dog & Field logo

Reply from Dog & Field

Thank you for your positive feedback regarding our food, I am delighted to read that it suits both mum and litter.
Rebecca

Rated 4 out of 5 stars

I bought a revolver pistol that fell…

I bought a revolver pistol that fell apart after 2 outings. What a load of rubbish. The build was better than previously but still fell apart. One of the first pistols I owned and did the same years ago.
On the upside was that dog and field were excellent with their aftercare.
Thank you

3 May 2026
Dog & Field logo

Reply from Dog & Field

Your satisfaction is our priority, and we are delighted to know that our customer service was able to meet your expectations.
Rebecca

Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service. All the dummies I ordered are well made and my spaniel loves them.

29 April 2026
Dog & Field logo

Reply from Dog & Field

Thank you for taking the time to share your feedback. We are delighted to hear about your positive experience.
Rebecca

Rated 5 out of 5 stars

Brilliant food

Brilliant food, fair price, delivered quickly. What more can a dog ask?

26 August 2025
Dog & Field logo

Reply from Dog & Field

Thank you for your positive feedback.
Rebecca

Rated 5 out of 5 stars

Let me know when my item was back in…

Let me know when my item was back in stock.
Wasn’t sure of size so bought 2 sizes, arrived in a couple of days.
The one that didn’t fit was sent back and refunded with no fuss.
👍

7 May 2026
Dog & Field logo

Reply from Dog & Field

Thank you for taking the time to leave us a 5 star review.
Rebecca

Rated 5 out of 5 stars

Honest prompt customer service.

Honest prompt customer service.
Quality products
reliable delivery
What is not to l;ike?

25 April 2026
Dog & Field logo

Reply from Dog & Field

We sincerely thank you for your valuable feedback. Your satisfaction is our priority, and we are delighted to know that our customer service was able to meet your expectations.
Rebecca

Rated 5 out of 5 stars

Very professional and kept us up to…

Very professional and kept us up to date with our order

24 April 2026
Dog & Field logo

Reply from Dog & Field

Thank you for taking the time to share your feedback. We are delighted to hear about your positive experience.
Rebecca

Rated 5 out of 5 stars

Male pheasant dummy

Super duper speedy shipping. Product is amazing and is perfect for my petite wire haired vizsla, absolutely fantastic training tool I definitely recommend!!

14 May 2026
Unprompted review
Dog & Field logo

Reply from Dog & Field

Thank you for your 5 star review!
Rebecca

Rated 5 out of 5 stars

Field And Hound Excellent

Excellent facilities, completely relaxed safe environment for all breeds of dogs.
Acres of land and woods for all the exercise and fun dogs need.
Very well cared and catered for.
Completely happy in knowing the dogs are safe and very well looked after.
Great people, such a great place, will not hesitate to in going back and recommending.
The perfect place for any dog.

24 April 2026
Unprompted review
Dog & Field logo

Reply from Dog & Field

Thank you, however I believe this review to be for a different company.
Rebecca

Rated 5 out of 5 stars

Delivery is super quick

Delivery is super quick. Kibble is very good value and my dogs love it (salmon and sweet potato) their tummies are very settled on it too.

4 May 2026
Dog & Field logo

Reply from Dog & Field

Thank you for your positive feedback, I am pleased to read that your dogs love our Grain Free Salmon and Sweet Potato recipe.
Rebecca

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery
Had what I needed
Easy to navigate your website

30 April 2026
Dog & Field logo

Reply from Dog & Field

Thank you for taking the time to share your feedback. We are delighted to hear about your positive experience.
Rebecca

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