Dogghousecasino Reviews 

The worst company out there.

Still waiting to get paid

I made my first purchase on here with my debit card on account I could not get any of my credit cards to work and boy was that a mistake! I had no problem purchasing on there but when I went to redeem is where the trouble started.

I put my redeem in and hit submit and thought all was good. The next day I could not log in to my account it said my account was suspended. I emailed support and they said my account is suspended because I made a purchase with a reported stolen card. This is MY card not a stolen card. They asked if I send them proof its my card. I sent them a picture of the physical card, a sceenshot from my bank of the purchase I made on the site and I even took a selfie with me holding the card and included that as well.

Its been about 2 days and I have not heard a thing from them once I sent them the required proof they requested. Meanwhile I am out of my $200 deposit that I put on the site cause I cannot get on it.

If you read the most recent reviews on Trust Pilot of them someone is having the exact same problem I am having. I am going to do what he said in his review and contact the BBB scam department and contact my state attorney general consumer protection agency. I provided all the proof requested and my account is still suspended and no response from Dogg House Casino.

I have never had a problem like this with an online casino in my life. My card is MY card not a stolen card. This is the most ridicilous thing ever!

If Dogg House can fix the problem I will update this review. I'm extremely stressed over this whole experience.

Update 2/26

My account is still suspended no response from Dogg House Compliance team after I sent them proof I own the card and its not a lost or stolen card. The card they are saying is stolen/lost isnt even the card I made my purchase with. They are saying my credit card is the one stolen/lost and I made my purchase with my debit card. I did try and make my purchase with my credit card the one they are saying is stolen but It would not go through so I used my debit card instead.

I have filed a complaint with my state attorney generals office and next will file a complaint with the FBI scam

I downloaded Dogg House Casino and attempted to deposit $100. It was declined by my bank because my bank marked their casino as fraudulent.

At this point I look into if Snoop Dogg is even actually affiliated with this casino in any way. I get confirmation that he is and figured that was enough for me to tell my bank that this is not fraudulent and that I meant to make the charge.

My bank then lets me make my deposit, I play with my funds for a few hours, and am ready to withdraw. My actual gaming experience was completely fine, however when I attempted to withdrawal I got a message saying that the transaction failed because “We are looking into this request to keep your account safe. Please contact support for assistance”

At this point I reach out to customer support, they take a long time to respond, then tell me that they have suspended my account due to my debit card being reported as stolen. I found this to be a ridiculous response as my card was never reported as stolen, and if it were it would be completely canceled. Anyways, I provide them proof that I am the owner of my debit card within an hour or two of them responding to me (20 hours after I originally reach out)

And now I am yet to hear back from support once again, and have been completely locked out of my account, while my funds remain on my account.

Update: it’s been more than 24 hours since I’ve sent proof of ownership and my account is still suspended. I will give this 24 hours more and then file a scam report via the BBB’s scam tracker as well as file a formal negative report (which may be the first one) towards Dogg House Casino on the BBB. I’m not even able to make a new support ticket due to not having an account, so this seems the be the only way forward.

In addition to the BBB escalation I mentioned, if this isn't resolved within the next 24 hours (by 8 AM EST on Feb 20, 2026), I'll also be filing a formal complaint with the Ohio Attorney General's Consumer Protection Section, given the ongoing account suspension and lack of response despite provided proofs.

Given that similar casinos such as Stake are facing class action lawsuits due to these types of escalations, I think it would be wise to avoid this by reactivating my account and processing my withdrawal promptly.

Final update: after escalation to my local AG’s office, I was unsuspended and paid out. This process took over a week and for that reason alone I’ll be keeping my 1 star review

I’ll come back and update my review after my withdraw is processed. It’s been instant for my last 3, but now they’re saying it’s going to be 3-5 business days. Not correct.

Just hit, the grand on here.

Absolutely love this casino and have already cashed out and got it in less than 5 hours after redeeming. Can definitely say this is one of my favorites.

Trash ass casino i demand a refund fake rtp. Fake slot. You will never win higher than 50. Don't play this game my user is Thaojimmyjay lose 99 percent.

Scam and if it's not it is the by far the worst Social Casino I have ever played as far as RTP goes it's 100% RTP for the platform but it is not 100% RTP for you or me it's so bad and I lost so much money over a short period of time that I had to close my account I never could and it's only $20 to cash out I'm sorry Snoop Dogg you are a sucker forever putting your face on this Social Casino this is b*******

So far so good! Happy with the welcome bonuses and variety of games. I love that the Snoop theme is incorporated onto every slot image and enjoy the snoop radio, it's a cool feature. This platform is simple to navigate and the theme makes it unique which is fun. Customer service has been prompt in responding to emails. Hopefully I will have a redemption soon and will be able to come back and give positive feedback in that as well. TBC... 🙂

Well where should i start!
*1. HORRRRRRRIBLE CUSTOMER SERVICE!!!!
*2. They do NOT offer instant redemptions, at ALL!!
*3. They're referral program is an ABSOLUTE JOKE! U don't even get anything for the referral!
*4. Theres barely any info on the website!
*5. Theres no chat on the website, so u have to wait for them to email u back, and thats IF THEY EVEN DO! (They have just been closing my tickets without even responding!)
IF I COULD GIVE A -10 REVIEW, I WOULD! THIS PLACE IS LITERALLY THE WORST INTERACTION THAT I HAVE HAD WITH ANY WEBSITE, EVER! PERIOD.

I'm new to Dogg house casino I've been referring people and also playing money there , I've finally won and I tried to make a withdrawal only to see that they didn't have the option to use my card I made my initial deposit from so I had to enter my debit card manually I've reached out to support about this multiple times no answer. If I could get a time frame and response about my withdrawal I will consider changing my review

This is hands down the best casino I have played on yet! It is instant redeem and 100% real! The referral bonus is too notch. Wide variety of games. Very simple to manage. Colorful and bright. If you haven't signed up yet... What are you waiting for!