My first two orders were quickly processed and delivered within two/three days. I am very happy with the experience and especially with their belief that patients have a right to choose their own trea... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great service. With-in 2 working days I received my answer per email and the following week the medication had arrived. 5 stars, though I am curious if I will be required to pay the full amount again... See more
Company replied
HI Experience was great, quick order, quick delivery. No problems. Be aware your meds will ship from Spain, which means leaflet is in Spanish. But of course you can find any leaflet online in any l... See more
Company replied
The system was clearly explained and simple to use. The company informed me at all times where the process stood and delivered on time what I needed. There's many opportunities to ask questions or for... See more
Company details
Written by the company
Dokteronline.com ist eine informative Website und ein Online-Gesundheitsservice, der für Sie eine Arztkonsultation in die Wege leiten kann. Wir verkaufen selbst keine Produkte, verhelfen Ihnen jedoch auf Ihren Wunsch zur richtigen Behandlung Ihrer Erkrankung oder Beschwerden. Dazu bringen wir Sie in Kontakt mit in der EU zugelassenen Ärzten und Apotheken. Bei rezeptpflichtigen Medikamenten entscheidet ein Arzt nach einer Online-Konsultation, ob das von Ihnen gewählte Arzneimittel geeignet ist. Bewilligte Bestellungen werden von einer Apotheke bearbeitet und Ihnen schnellstmöglich ins Haus geliefert. So einfach kann es sein.
Dokteronline Support
Written by the company
- Vertrauenswürdig
- Wir arbeiten lediglich mit offiziell zugelassenen, unabhängigen Ärzten aus dem Vereinigten Königreich zusammen. Die Apotheke, welche die Medikamente liefert, ist die größte Internet- und Postversandapotheke in Großbritannien.
- Diskreter Versand
- Alle Medikamente werden diskret aus einer europäischen Apotheke versand. Dies geschieht mittels einer neutralen Verpackung, sodass der gesamte Prozess äußerst diskret verläuft.
- Ablauf
- Bei Dokteronline können Sie Ihre Medikamente und Drogerieprodukte ganz einfach und sicher online bestellen und Sie bekommen diese im Anschluss nach Hause geliefert. So können Sie sich reichlich Zeit sparen und brauchen so auch nicht beim Arzt und Apotheker zu warten.
- Schnelle Lieferung
- Ihre Anfragen werden noch am selben (Werk)Tag an den angeschlossenen Arzt weitergeleitet. Diese versuchen noch am selben Tag Ihre Anfrage zu bearbeiten. Wenn ein Arzt das Rezept ausgestellt hat, dann wird dies umgehend an die Apotheke weitergeleitet, welche das Medikament wiederum sofort ausliefert. Wenn die Bezahlung also eingegangen ist, dauert es ca. 2-4 Tage bis Sie Ihre Bestellung erhalten.
- Entdecken Sie die Vorteile unserer Dokteronline App
- Die Dokteronline-App spart Ihnen Zeit, bietet Flexibilität und verbessert den Zugang zu hochwertiger Gesundheitsversorgung - direkt aus Ihrer Hand. Laden Sie die Dokteronline-App noch heute herunter und erleben Sie den Unterschied!
Contact info
4.8
Excellent
20k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
48 hours from ordering and medication…
48 hours from ordering and medication arriving! Excellent service would highly reccomend
6 May 2020
Unprompted review
Super Service
30 April 2020
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
UPS defalcates Medication, Dokteronline help is very low.
After big Failure of UPS Delivery Medication arrived finally.
Pharmacy and Doktor online worked it out, Thank you!
17 April 2020
Unprompted review
Reply from Dokteronline.com | Your online health service
Dear Logge Ulli,
Thank you for your review.
We are sorry that the courier service has made a mistake in their shipment information. We are already in personal contact with you in order to solve this matter as quickly as possible.
Since Dokteronline.com does not deliver the orders we have to ask the pharmacy who shipped it for assistance in solving this issue with the courier service. As soon as the pharmacy heard back from UPS and we heard back from the pharmacy, we will contact you personally again to solve this.
Kind regards,
Customer Service - Dokteronline.com
Super service
9 April 2020
Unprompted review
Great Support
5 April 2020
Unprompted review
Speed replies and shipping
I was very impressed by the speedy replies from both the help desk and the doctor(s) themselves. Once I was approved for the medication, it arrived with 2-3 days which was simply awesome. Thus far, I can only recommend them.
11 March 2020
Unprompted review
Any time again!
Super reliable and fast. I have been using their services for long time :)
23 February 2020
Unprompted review
I am really satisfied with the service…
I am really satisfied with the service here
5 February 2020
Unprompted review
Ordered medication monday morning was…
Ordered medication monday morning was approved Monday evening and it's now friday morning and item still hasn't been shipped. Their quick enough to take the money out of your account but not quick enough to send your items
31 January 2020
Unprompted review
Reply from Dokteronline.com | Your online health service
Dear Mr. Workman,
Thank you for your review regarding the shipment of your order.
In the mean time we have been communicating with you personally about the issue and it has been sorted.
Kind regards,
Customer Service - Dokteronline.com
Top Adresse top alles super
27 January 2020
Unprompted review
Absolute rubbish
Absolute rubbish, made an order which was approved, nothing arrived then after a week order was cancelled with no explanation. Don’t waste your time!
23 January 2020
Unprompted review
Reply from Dokteronline.com | Your online health service
Dear PC,
Thank you for your review.
We are sorry if the order was cancelled with no explanation. Normally if an order is declined or cancelled our customers are always informed of this by email. Please send us a message via the contact form with your name and the order number concerned so we can look into this and inform you further. You find the contact form via this link: https://www.dokteronline.com/de/contact
Kind regards,
Customer Service - Dokteronline.com
Excellent service
Excellent service, transparent, well organised, great communication and good quality products.
21 January 2020
Unprompted review
Super Service
9 December 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.