Dokteronline.com | Your online health service Reviews 

4,679
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

𝗙𝗥: Très bon service qui nous permet d'obtenir des médicaments introuvables ailleurs. Cependant je regrette qu'il n'y ait pas l'antidote des opiacées le "Naloxone" ou le "Prenoxad". Je regrette é... See more

Company replied

Rated 5 out of 5 stars

Immediate response to my request, the doctor prescribed the required medicine promptly. The only minus point was the time (3 weeks) it took to get the paper prescription, maybe also due to the wint... See more

Company replied

Rated 1 out of 5 stars

Not delivering. Now asking for your Id? Via there "bluclinic" not delivering and not get my 120 euro money back from this "apothekery" Don't get involved. 2 times it got well. Last time (sept 2025) n... See more

Company replied

Rated 5 out of 5 stars

A positively good experience From start to finish it went well. I clicked on, answered the questionnaire, filled in my details, paid the money, ordered on Tuesday evening, was kept informed by emai... See more

Company details

  1. Online Prescription Medication Vendor
  2. Doctor referral service

Written by the company

Dokteronline.com is een informatieve website en daarnaast een onlineservice voor consumenten. Wij bieden zelf geen producten aan, maar regelen – indien gewenst – voor u een online consult met een geregistreerde en onafhankelijke EU-arts. Het eventueel daaruit voortkomende recept wordt naar uw huisadres gestuurd of – indien u daartoe opdracht geeft – door ons doorgestuurd naar Blueclinic. Blueclinic zorgt ervoor dat u met uw recept veilig, snel en discreet echte producten kunt krijgen van goede gecontroleerde onafhankelijke EU-apotheken. Dokteronline.com is dus een consultservice en geen online dokter, online apotheek of internetapotheek.


Contact info

3.7

Average

TrustScore 3.5 out of 5

5k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(4,679)

64 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

good

good good good good good good good good good good good good good good

12 April 2016
Unprompted review
Rated 3 out of 5 stars

Good service but very expensive

The cost of the consultation would be okay if it didn't have to be paid every time you re-order. In addition, one drug I wanted, montelukast, is only available in brand name form (SIngulair) instead of generic, and only a small number of pills at a time, making it so expensive that I make do without it.

7 April 2016
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Beste Paul,

Hartelijk dank dat u de tijd heeft genomen om uw ervaring te delen op Trustpilot.

Het is noodzakelijk dat de met Dokteronline.com samenwerkende artsen op de hoogte zijn van uw huidige gezondheid, omdat er tussentijds veranderingen kunnen zijn ontstaan. Ook moet de arts opnieuw een recept aan de met Dokteronline.com samenwerkende apotheek overleggen, zodat de bestelling naar u verzonden kan worden. Om deze reden worden alle bestellingen, ook herhaalbestellingen, altijd door een samenwerkende arts gekeurd. De kosten zijn bij de prijs inbegrepen.

Graag bedanken wij u voor uw opmerking over een nieuw product dat momenteel niet door de met Dokteronline.com samenwerkende apotheken wordt aangeboden op onze website. Wij geven uw aanvraag door aan onze ondersteunende afdeling. Wanneer het product in het assortiment wordt opgenomen, dan kunt u dit later terugvinden op de website.

Met vriendelijke groet,
Klantenservice - Dokteronline.com

Rated 1 out of 5 stars

Never again what a mess

Never again what a mess, the one star is given for I got my product, but all the mess about double ordering and payment problem, I could have been without.
The klantenservice was very helpful and friendly, that is the reason for the one star.

11 March 2016
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mr Petersen,

Thank you for your review. We will contact you separately per email as we do not really understand your complaint.

Best regards,

Dokteronline.com - Customer Service

Rated 5 out of 5 stars

Quick and safe delivery

I have ordered from DokterOnly for some time now. It is one of the few trusted, fast, responsive Online pharmacies I have found in the web.
I will continue ordering from them, as medications are delivered in a safe , discrete, and very fast way.
I have ordered again in 2016 a few times, and always the service is super fast, very disrcreet, and they let you track your order within the delivery process. Great service!

28 February 2016
Unprompted review
Rated 5 out of 5 stars

Good service

I ordered a costicosteroid which I need about every 5 years for a few days to diminish a recurrent sensitivity in my noise. My doctor had recommended this treatment 20 years ago, mentioning that I could use it without any further restriction in the future. This time, with DokterOnLine it was easy and fast to get the medicine.

4 August 2015
Unprompted review
Rated 5 out of 5 stars

Nice

Brillant service and fast delevering

9 December 2014
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mr. Nielsen,

Thank you for your review on Trustpilot! We really appreciate your feedback.

Kind regards,
Dokteronline.com - Customer Services

Rated 1 out of 5 stars

Never received

Parcel shipped, they say, and never received.
They blame Royal Mail, their pharmacy in the UK everyone and its dog…
This is a scam — I lost 200 €.

4 December 2014
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Sir/Madam Halls,

Thank you for your review on Trustpilot. We have contacted you several times and trying to explain the situation. We are very sorry that you do not take our information seriously. As said before we will inform you by e-mail. Please note that it make no sense to threaten. We thank you for your understanding.

Kind regards,
Dokteronline.com - Customer Services.

Rated 5 out of 5 stars

Good

Simple, fast and well executed.

14 October 2014
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear sir/madame,

Thank you for your review on Truspilot. We really appreciate your feedback!

We wish you a nice day.

Kind Regards,
Dokteronline.com - Customer Services

Rated 5 out of 5 stars

super

great uncomplicated service

24 September 2014
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mr. Stukenberg,

Thank you for your compliment! We appreciate you taking the time and effort to post a review.

We wish you a nice day.

Best regards,
Dokteronline.com - Customer Service

Rated 4 out of 5 stars

fast order fast delivery, not the cheapest do. ...

After Dr. approval and check back order was dispatched within 24 hours. . and arrived within 24 hours too...... not as as cheap as Dr. Fox but sure faster for the money you pay......

25 February 2014
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mr. Della Morte,

Thank you for your kind review. We are glad to hear that you are happy with the speed of our service.

best regards,
DokterOnline.com - CustomerService

Rated 5 out of 5 stars

Very fast and competent

Online orders are everytime risky, especially medicaments. But dokteronline.com you can trust. The delivery came within two days without troubles. Good service.

17 July 2011
Unprompted review
Rated 5 out of 5 stars

Fast, efficient and accurate

I recently placed an order with DokterOnline for some Cialis. This was my first order and I have been pleasantly surprised that the order was delivered in only 3 days and was completely correct.

Well done. From this experience I can only say that DokterOnline is fast, efficient and the orders are delivered correctly.

6 November 2010
Unprompted review
Show reviews in all languages. (4,679 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look