I love the products but I never received a promotional item, and coustomer service was not great. Also their return policy is a bit lacking when items haven’t even been opened and you just received th... See more
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Company details
- Clothing Shop
- Beauty supply store
- Children's clothes shop
- Fashion accessories shop
- Men's clothes shop
- Ladies' clothes shop
Written by the company
Dolce & Gabbana is the new luxury, authentic and unconventional. A style that expresses new forms of elegance, presenting itself as a modern classicism, based on superior sartorial content and creativity. The strong identity of the Dolce&Gabbana brand has evolved over the years without ever forgetting its roots. An unmistakable style, which, season after season, combines strong innovation with the Mediterranean flavour of its origins. A brand whose essence lies in its contrasting features.
Contact info
Italy
- www.dolcegabbana.com
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Hasn’t replied to negative reviews
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Perfect Lipstick & Liner!
Everything is always a Wonderful with Dolce & Gabbana . The Lipsticks & Liners are the Best. Seriously. They are Beautiful Shades of course , but also moisturizing. My lips never feel dry. That is not always the case.
I love my purchases
I love my purchases. They are so luxurious in beautiful packaging. The nail polish goes on super shiny. The eye liner glides on. They were worth every penny.
The best customer service
The best customer service! I always stop in this location when in town.
Loved every bit of what was exactly…
Loved every bit of what was exactly that. An experience… The packaging and scent plus the short delivery time was AMAZING. Thank You
My cologne box came damaged
My cologne box came damaged. It was a box I wanted to use to display multiple requested Dolce Gabana finally they responded with a 10% coupon which I never received nor did I get a replacement box. It looked like the boxes was in the warehouse for 10 years ripped damaged worn.
Extraordinary
The package arrived a few days earlier than expected. The packaging was impressive, from the sleek black box, to the black tissue paper and detail of the black envelope with receipt. The velvet box and the option to engrave initials on the cologne bottle was at another level. I am very pleased with my order.
I paid over $100 for the perfume and…
I paid over $100 for the perfume and when I put it on you can't even smell it!! I am so disappointed 😞
The quality of Dolce & Gabanna is…TERRIFIC
The quality of Dolce & Gabanna is echoed by their new beauty line. I was extremely impressed by the quality of the items I ordered, including adhering closely to advertised colors and sizes, as well as shipping and packaging class and conservation adherence. Thank you. I look forward to my next purchase. Buonjorno.
Accepted return but no refund given
The worst retail experience I have ever experienced and for a luxury brand, I am highly disappointed. I returned my order because the item was too big. The return was accepted on 13 August 25. It is now 26 September 25 and I have still NOT received my refund.
The customer service team is extremely unhelpful and I continue to receive a "we've received your return order and a refund will be made soon". When I ask for a refund date, I receive the same email!
I also issued a complaint 9 days ago, and to no surprise, I've received no response from Dolce & Gabbana.
My bank has now intervened to fight for my return.
What a disappointing experience as I love the Dolce & Gabbana brand but I will no longer shop at: dolcegabbana.com
it was very personalized
it was very personalized, the girl had the time to talk with me about, my interest, wich fragance likes me, if it´s wood, floral, citrus, etcetera
I accidentally put wrong shipping…
I accidentally put wrong shipping address, had to call about 10 stores to get their customer service, just to be told that we can give you a refund if the shipping carrier sends it back to our warehouse or i can just go and return it if it does end up coming to my home, i got the perfume and then requested a refund and they denied me a refund and return request, after about 5 different people from their customer service assured me i am eligible for a refund, it was a perfume set and they don’t typically allow returns but they made an exception for me, and in the end i did not get to return my product after all the hassle and days i spent trying to get in contact with them.
It’s was my first time purchasing Dolce…
It’s was my first time purchasing Dolce & Gabbana online . I purchased two exclusive jewel lipsticks. I treasure them vey much. Packing tastefully beautiful. I will most definitely purchase again. Thank you Dolce & Gabbana.
Excelentea
Everytime I go Rene takes care of me.
His the best i definitely recommend him.Excelente service.
I recieved the light blue fragrance and…
I recieved the light blue fragrance and it smells so good.
Obsessed with D&G…
I loveeeee everything this new collection is sooo adorable I’ll cherish it forever
We were treated with respect and…
We were treated with respect and courtesy. Gio knew exactly what my wife needed.
Love the lip gloss ❤️❤️🔥
Good customer service
My helper was extremely nice. Sorry that I forgot her name. I had a good experience with her. Thank you.
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