Absolutely disgraceful. 3 bond and seals missed from my order yet the cheaper items sent. Emailed twice about this and had no response yet they manage to email me asking how my experience was. Not goo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I love this company so much they have the best brushes in my opinion love the foundation brush and great quality! Nothing compares and I’ve tried many! I’ve even stockpiled them just in case they disc... See more
Fabulous quality items at an unbelievable price in their rebranding sale. Easily blended and buildable bronzers, blushes, contour wands and lipsticks. Lip pencils glide on the lips and wear well. Sad... See more
Company replied
First time ordering direct from Doll Beauty and I’m very pleased : ) The whole process was a pleasure, right down to the cute heart-covered paper my order was wrapped in in the box <3 My order was dis... See more
Company replied
Company details
- Beauty product supplier
- Beauty Salon
- Beauty supply store
- Cosmetics Industry
- Cosmetics shop
- Cosmetics wholesaler
About Doll Beauty
Written by the company
About Doll Beauty
Doll Beauty is a UK based beauty brand shipping within the UK & internationally. Founded in 2016 by MUA's and beauty experts Danielle Gregory & Samantha Allen, the brand has seen significant growth from conception. The brand now boasts partnerships with a number of online retailers, a growing number of international stockists & a recently opened flagship salon. The products; tailored for the modest budget cater to a wide demographic factoring in all ages, skin types & needs.
What do we stand for?
Doll Beauty are recognised within the industry for creating compelling campaigns reflecting the originality & creative qualities of the products themselves; at all times reflecting inclusivity within the beauty industry. At present, the brand is available to purchase in a number of territories including the UK, United states & Australia. Built upon an unrivalled loyalty from its customer base, Doll Beauty is a firm favourite amongst celebrities, influencers & beauty experts worldwide; continually maintaining the high level of quality & customer service at all times.
Contact info
PO BOX 138, OL10 9BH, HEYWOOD, United Kingdom
- 0330 088 6480
- customerservice@dollbeauty.com
- www.dollbeauty.com
4.4
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lip liners are THE BEST 🙌🏾🙌🏾🙌🏾 would…
Lip liners are THE BEST 🙌🏾🙌🏾🙌🏾 would love to see more complexion products for Deeper skin tones
8 April 2025
Reply from Doll Beauty
Hi Melissa,
Thank you so much for the wonderful review!
We are so pleased you love the lipliners as much as we do! With the rebrand we are also looking at expanding our ranges so they are more suitable for all skin tones so please keep your eyes open!
Kind regards,
Becky xx
I absolutely adore Doll Beauty…
I absolutely adore Doll Beauty products, they are long lasting so I purchase for use on clients aswell as for my own personal use & they are extremely affordable. The packaging is pretty & unique. The ladies work hard & will always have my support!
9 April 2025
Reply from Doll Beauty
Hi Laura,
Thank you so much for the amazing review!
I am so pleased you love the Doll Beauty products, we really do appreciate all of your support!
Kind regards,
Becky xx
Doll Beauty are literally goals
Doll Beauty have the highest quality products at affordable prices loved this brand since they have launched i am obsessed with their lashes and many other products love the aesthetic of the brand the ladies that founded dollbeauty are the honestly the sweetest human beings if having a good relationship with the brand you purchase from matters to you then you NEED doll beauty in your life i also wanna thank the brand for making me feel beautiful when using the products for supporting me as a content creator and engaging with my posts manifesting working with this brand one day but until that day I will continue to buy and recommend this incredible brand to everyone literally everyone that asks me to recommend a high quality brand love you doll beauty 💗
7 April 2025
Reply from Doll Beauty
Hi Siobhan,
Thank you so much for the lovely review!
As a brand we would be nowhere without our amazing customers like you, so thank you!
Kind regards,
Becky xx
Excellent products for a great price
Excellent products for a great price. Amazing customer service, fast delivery and my new makeup go to. Highly recommend
26 March 2025
Reply from Doll Beauty
Hi Tasha,
Thank you so much for the amazing review!
We are so happy that you love all the products and the customer service team!
Kind regards,
Becky xx
staying a loyal customer
I bought doll beauty blush, lip stick and lip liner and it unfortunately didn’t get delivered which was totally DHL’s fault and not doll beauty. I contacted doll beauty about it and Tiegan was so nice and helpful and understanding. She made me feel very supported which I needed because I was freaking out since I didn’t receive my products. She gave me a full refund on my order since I didn’t receive it even though it wasn’t doll beauty’s fault at all. I’m definitely remaining a customer since they have such good customer service and their products look so cute and girly which I love and hope they never change their cute pink aesthetic!
10 April 2025
Unprompted review
Reply from Doll Beauty
Hey Yomi,
Thank you for your amazing 5 star review this means the world to us, I'm so glad that I could assist you with this. We would never want you to be unhappy with your order, so glad you will remain a customer of ours! If you need any further help please contact us!
Kind regards,
Tieg xxx
Beautiful bendable products
As a make up artist these products have become a staple in my kit! Love the bronzer gimme contour cream/powder blush lipstick and liners! I’m very impressed with how blendable and pigmented the products are! Highly recommend to all clients
27 March 2025
Reply from Doll Beauty
Hey Laura,
Thank you for taking the time to leave this 5 star review, it means the world that as a MUA you love our products and use them all the time!
Kind regards,
Tiegan xxx
Amazing!
I have never not had an amazing experience with these lovely ladies at doll beauty.
I cannot recommend enough, their make up is number one on the market! Creamy stunning formulas which glide on beautifully.
I could go on forever but this brand is what you are looking for!!!
7 April 2025
Unprompted review
Reply from Doll Beauty
Hey Beth,
Thank you for taking the time to leave this wonderful review we're so happy you love our products!
Kind regards,
Tiegan xxx
Reply from Doll Beauty
Hey Saskia,
Thank you for taking the time to leave this wonderful review, so so happy you love our products and that they were delivered with care.
Kind regards,
Tiegan xxx
I love my Doll Beauty products and use…
I love my Doll Beauty products and use them in my professional kit. I am obsessed with the Princass lip liner and use on lots of clients. I also promote it at my makeup lessons as it's such a good shade
18 March 2025
Reply from Doll Beauty
Hi Tracey,
Thank you so much for the lovely review!
We are so pleased you love Prinsass just as much as we do! And a huge thank you for sharing us with all of your clients and during your makeup lessons!
Kind regards,
Becky xx
I love this brand
28 March 2025
Reply from Doll Beauty
Hey Tak,
Thank you so much for leaving us this amazing 5 star review!
Kind regards,
Tiegan xxx
Reply from Doll Beauty
Hey April,
Thank you so much for leaving us this amazing 5 star review! We're so glad we're one of your fave places to shop for makeup this means the world to us!
Kind regards,
Tiegan xxx
Doll beauty is such amazing brand the…
Doll beauty is such amazing brand the products are so luxurious and glam and really girly witch we all love, absolutely love little Tigan she an absolutely gem to doll beauty, I would 100% recommend doll beauty if you love everything make up and girly 💕💕💕
3 April 2025
Unprompted review
Reply from Doll Beauty
Hi Jordan,
Thank you so much for the fab review!
We are so happy that you love all of the products! And we agree Tiegan will be missed!
Kind regards,
Becky xx
Unreal dolls
The dolls are unreal , the rebrand sale has been amazing for topping up my makeup kit and even better the price drop and customer service has always been top I can’t wait for the rebrand so I can place an other order with doll beauty
27 March 2025
Unprompted review
Reply from Doll Beauty
Hi Samantha,
Thank you so much for the great review!
We are so pleased that you love the rebrand sale, we honestly can't wait to show everyone the new Doll Beauty!
Kind regards,
Becky xx
Best Products & best brand
Best Products & best brand. Would definitely recommend the individual lashes they are amazing quality and lovely different styles xx
3 April 2025
Unprompted review
Reply from Doll Beauty
Thank you so much for leaving us this incredible 5 star review! We're so glad you recommend our individual lashes!
Kind regards,
Tiegan xxx
Doll beauty have the best customer…
Doll beauty have the best customer service , they reply back to your messages as fast as they can . The products are unbelievable quality for such a good afford price . Can’t wait to try all the doll newness
1 April 2025
Unprompted review
Reply from Doll Beauty
Hi Grace,
Thank you so much for the fabulous review!
We are so pleased that you love our customer service, we try to be as reactive as we can to ensure that all of our customers have the best experience as well as the best products!
Kind regards,
Becky xx
I’m obsessed with buying the mystery…
I’m obsessed with buying the mystery bags and they do not disappoint!!!
3 April 2025
Unprompted review
Reply from Doll Beauty
Hey Beth,
Thank you so much for taking the time to leave us this amazing 5 star review! We're so happy you love our mystery bags!
Kind regards,
Tiegan xxx
I LOVE DOLL
I LOVE DOLL so much, there products are amazing especially there lip liners and lipsticks 🩷🩷🩷
3 April 2025
Unprompted review
Reply from Doll Beauty
Hey Abbey,
Thank you so much we're so glad you love Doll, it means the world you've left us this amazing 5 star review!
Kind regards,
Tiegan xxx
Loveee the face case bag!!!
I bought a face case makeup bag on the mega live on Friday and even though there was a slight delivery delay with amazon. It arrived yesterday and I am in love with the size of the makeup bag!!! It fits a lot of makeup in and is a great size for travelling!!! I love a lot of doll products as they’re amazing quality and last for agesssss!!! Couldn’t recommend enough!!
28 March 2025
Unprompted review
Reply from Doll Beauty
Hey Damaya,
Thank you so much for leaving us this amazing 5 star review! We're so so happy you love or face case, it really does fit so much makeup in it!
Kind regards,
Tiegan xxx
Reply from Doll Beauty
Hey Hayley,
Thank you so so much for taking the time to leave this review it means the world to us! We're so so glad you love the lashes!!
Kind regards,
Tiegan xxx
Best individual lashes ever!
Best individual lashes ever!! 💓Always buy my lashes from doll beauty as I can change style, length and volume whenever I please. Never had any issues with deliveries or shipping always a 10/10 customer experience x
2 April 2025
Unprompted review
Reply from Doll Beauty
Hey Beth,
Thank you so much for this amazing 5 star review this means the world to us! We're so happy you love our lashes we love being able to change the styles constantly! We're so glad you've had a positive experience with us!
Kind regards,
Tiegan xxx
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.