Doll Beauty HQ Reviews 

190
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Steph did my hair, colour and extensions and full face of make up and did an AMAZING job. The process from start to finish was professional, welcoming and she’s extremely talented at what she does. My... See more

Rated 5 out of 5 stars

What a wonderful team you are. I don't normally leave reviews but I felt I needed to tell everyone how great you were. Steph did a fantastic job with my makeup, nothing was too much trouble and... See more

Rated 3 out of 5 stars

Booking fee to third party (Phorest) when booked through Doll HQ website, on top of payment for service. Could not find any information on parking at the salon at the time of booking. Parking s... See more

Rated 5 out of 5 stars

Honestly, the best salon and beauty experience ever. Such a warming atmosphere, every single member of staff are so nice and accommodating. Roya has been doing my nails for over 2 years, every 2... See more

Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

190 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(190)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Been having my lashes done by Ellie for…

Been having my lashes done by Ellie for years now! Always does her best to get me in around my busy work schedule and I’m never disappointed with the results hence why I always go back to her!Always got a smile on her face even on the busiest of days!Ive even made a pact with my partner if ever I’m ill or in a coma please still contact Ellie to get my lashes done for me! She’s the best, would highly recommend!!x

1 November 2022
Unprompted review
Rated 5 out of 5 stars

I absolutely love my lashes

I absolutely love my lashes, I have been going to Ellie a few months now and I won’t go anywhere else she knows exactly what I want and always makes me feel amazing! Ellie always makes me feel really comfortable and relaxed at my appointments. The best by far!

9 November 2022
Unprompted review
Rated 5 out of 5 stars

We had a charity fashion show on…

We had a charity fashion show on…
We had a charity fashion show on Thursday, and our regular makeup girls couldn’t help, so with 3 days notice Dani had a team of the most fabulous artists attend our event!
We had over 30 models, ranging from 18 to 80 plus. Each and everyone of them absolutely loved their look!

Thank you all again 🙌🏼

10 November 2022
Unprompted review
Rated 5 out of 5 stars

Such a gorgeous salon

Such a gorgeous salon! Lovely staff, great atmosphere and an amazing service! I always get my hair done with Laura and I got to say she is the best! Every single time I’ve come out of the salon I’ve been over the moon! I would 100% recommend her for any hair service! Recently got my lashes done with Ell too and I’m more than amazed with the results! Exactly what I wanted! She was so lovely and chatty as well and made me feel very comfortable!

9 November 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic Nails

Roya always does my nails for me. She is a lovely girl who always welcomes you with a smile. She listens to what I’d like but will always advise on the latest trends and colours. Perfect results every time. I can’t wait for her to do my pedicure and nails for my hols.

29 October 2022
Unprompted review
Rated 5 out of 5 stars

Balayage with Laura

I always come to Laura at Doll Beauty for my hair. She is always very professional and does a great job. I can always rely on her to make my hair look fab again! The salon is busy but Laura always ensures that she is focused on doing her job :)

24 September 2022
Unprompted review
Rated 5 out of 5 stars

I usually get my hair done by Laura…

I usually get my hair done by Laura every few months and I am always pleased with the results, she’s a star!
Ever since I started going to Laura my hair grew and looks and feels much healthier, so be assured that you’ll get the top treatment for your hair at this salon! 100% recommending Laura and Doll Beauty

1 October 2022
Unprompted review
Rated 5 out of 5 stars

Doll Go To Glow Facial

I had a Doll Go to Glow Facial with Roya and I absolutely loved the experience. It was my first time having this facial and I felt so relaxed during my experience and plus Roya was so lovely and my skin looked like glass afterwards. I would definitely recommend this to anyone.

15 October 2022
Unprompted review
Rated 5 out of 5 stars

Amazing facial by roya

Amazing facial by roya, great price, very welcoming service, girls are all so lovely and kind, salon is stunning and the room is so calming and relaxing, definitely be back again soon.

18 October 2022
Unprompted review
Rated 5 out of 5 stars

Roya

Had my nails done my by Roya several times including my engagement nails and they’ve always been flawless! Such a lovely person and makes you feel so comfortable

13 November 2022
Unprompted review
Rated 5 out of 5 stars

Hair by Laura verity

My wife went last week she had her hair done by Laura very pleasant polite and very knowledgeable and advised my on what would suit her and got it spot on

3 November 2022
Unprompted review
Rated 5 out of 5 stars

Amazing team & atmosphere

I have my hair and nails done at Doll regularly.
Roya (nails) & Laura (hair) are both incredible at what they do….always make me feel so welcome and valued as a customer.
Cannot recommend them enough!

3 November 2022
Unprompted review
Rated 5 out of 5 stars

Best hair & beauty place in Chester

Best hair & beauty place in Chester. I always go to Laura Verity whenever I visit Doll & she is fantastic!!! She worked wonders with my hair, everyone always comments on the colour. She also does the best curly blow! Highly recommended A*****

13 November 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend Roya !

Roya is a miracle worker!!! So friendly and longest my natural nails have ever been and the best a manicure has ever lasted on me 11/10. Such a cute salon too, I got a free drink from the bar whilst I waited for my friend to get her mani.

12 November 2022
Unprompted review
Rated 5 out of 5 stars

The best nail tech in the game!

The best nail tech in the game!! Georgina is so kind and generous and truly superb at what she does! Such a perfectionist and her execution is exceptional!! Highly recommend to anyone

4 November 2022
Unprompted review
Rated 5 out of 5 stars

5 Star salon not like any other

Had the amazing Ellie do my hair. How she is an apprentice I will never know. She was amazing from start to finish. From someone who hates and I mean hates hair dressers she had me in stitches and made me feel unbelievably comfortable. I can not recommend this salon and their staff enough.
Their front of house Katie is so welcoming and I knew from that moment this is the kind of salon anyone would be welcome at.
Not like any other salon I have ever experienced!
Thank you Ellie and Doll beauty!!

23 June 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look