Domino's Pizza Reviews 

2,627
TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Considering 266 reviews, most reviewers were unhappy with their experience overall. Many customers expressed disappointment with the product, citing issues with the quality of the pizza, such as small sizes, lack of toppings, and poor taste. Reviewers frequently found the prices to be too high, especially when considering the perceived value and the actual cost after applying special offers. Numerous people also reported problems with their orders, including incorrect items, missing sauces, and cold food upon delivery. Some reviewers were not happy with the staff, mentioning rude interactions, unhelpful employees, and difficulties with order processing. Conversely, a small portion of people felt satisfied with their experience, praising friendly drivers, good service, and delicious food.

What people talk about most

Product

Reviewers highlight negative aspects of product quality, with many expressing disappointment over receiving... See more

Order

Consumers report significant dissatisfaction with their orders, citing issues such as incorrect items,... See more

Quality

Reviewers mention negative feedback about quality, with many describing pizzas as horrible, overcooked, dried... See more

Price

Users describe negative interactions with price, often finding products to be expensive and not worth the... See more

Staff

People report ambiguous experiences with staff, with some customers praising friendly and helpful employees... See more

Reviews shaping this summary

Rated 2 out of 5 stars

They want all the money for delivery maybe you double check who want to work and the pizza and bread ir wings no effort no cause no shits on how you wanted getting worst every day just sad and nothing... See more

Rated 2 out of 5 stars

I have been a Dominos customer for over 20 years. I am very disappointed with the company now, will not be ordering again. The new website is hard to navigate, my “free” rewards pizza has to include... See more

Rated 1 out of 5 stars

"Large" pizza measured 24cm diameter ... that's 36% smaller in area (ie, the actual amount of pizza you get) than a standard 30cm pizza. This surely makes their pizzas the most expensive on the market... See more

Rated 1 out of 5 stars

Terrible. Worst pizza ever. We ordered the extravaganza and instead of good veggies we got dried up old terrible very old awful crap. We ended up throwing most of it away. We'll never order another Do... See more


Company details

  1. Pizza Delivery
  2. Online Food Ordering Service
  3. Take away service

Information provided by various external sources

Get Pizza, Oven Baked Sandwiches, Bread Bowl Pasta and more delivered. Order online, then track it every step of the way. Find hot deals every day.


Contact info

1.8

Poor

TrustScore 2 out of 5

3k reviews

5-star
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1-star

No history of asking for reviews

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1.8

All reviews

(2,627)

431 reviews in the last 12 months

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Rated 1 out of 5 stars

Their app is frustratingly inconsistent

Their app is frustratingly inconsistent; you get alerts for every promotion, but never a courtesy warning before your points vanish. It stays silent about your hard-earned rewards disappearing, but pings you about every promo under the sun!

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Domino’s on Fullerton had some issues…

Domino’s on Fullerton had some issues with their online ordering system. I was charged but still had the check out option to select as if the order wasn’t never placed. Called the store spoke with lovely Julia and she got it figured out with no problem. Thank you Julia

23 April 2026
Unprompted review
Rated 1 out of 5 stars

It may have the worst excuse for a…

It may have the worst excuse for a pizza I've ever had. Ordered online to get the discount and ordered ingredients were left off. The pizza tasted like a reheated old pizza and was not edible. This was my last time at Dominos.

22 April 2026
Unprompted review
Rated 1 out of 5 stars

Buyer Beware of Domino's DIY 50% off all Pizzas

Domino's is advertising a DIY 50% off all pizzas deal. It's the DIY part they are not clear or fair about. We ordered the pizza online and thought it pricey but assumed it was because this was to be an exceptional pizza that wasn't included in the discounted ones. But that was not the case. And, we picked it up ourselves, not even delivered. Turns out that in order to get the 50% off, you have to choose the coupon before placing the order??? C'mon Dominos, why would forfeit a discount and choose to pay full price for a substandard mass produced product? Just get it together and use some of your marketing budget to invest in a proper system that automatically deducts the discount at the check-out instead of counting on people to be too caught up in your order process not to notice. That is the last pizza I will order from Dominos and the last time they will take advantage of me. I hate doing business with anyone with deep pockets the rips off their hardworking customers off. Make it convenient for all customers and set up the online order system to align with these special discounts you are marketing!!!

21 April 2026
Unprompted review
Rated 2 out of 5 stars

To Difficult Navagate

Cochran Georgia, Let me start off the pizza it self. The pizza was great But it wasn't what we wanted. Placing the Order was difficult to navigate, This is the second time we gotten the wrong pizza. The 1St time we ordered onions & italian sausage. But we got bacon and and no onions. This time we ordered just sausage and we got a plain.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Just a note to say how very good Domino's Drayton are, me recent experience was a messed up order (which was my own fault to be fair) but this was rectified in 15 minutes at no charge to myself.
Thank you Drayton team, well done top service.

9 April 2026
Unprompted review
Rated 1 out of 5 stars

Cashless society …

My daughter went in to buy a deal with her friends, Cash in hand. Then to be told 'card only'. Imagine how my daughter felt with her friends! She walked home embarrassed, hungry and very upset 😡

19 April 2026
Unprompted review
Rated 1 out of 5 stars

wlecome to revew hell.. domino dry

wlecome to revew hell... my PIZZa crusty didnt get my little inconent pickly expired son the corect pizza crust or top. i top on hell on anger estreem , dare dominos complean, i am disgusted

update: pizza crust game again but dry asdgh

20 March 2026
Unprompted review
Rated 1 out of 5 stars

I received a Salad that was ruined

I received a Salad that was ruined. All the lettuce was brown. Called to get a refund and was told they could not issue me a Refund. All they could do was issue a Credit that I would have to call the store and tell them I had when I placed my next order. If they deliver food that is not fit to eat, they should be prepared to refund the money for the item. They did offer to deliver another salad BUT that meant waiting for a 2nd delivery. That was kit acceptable because I was ready to eat and wanted my salad with my meal NOT after. Also, why would I think the 2nd salad would be fresh? This purchase was made at the Dominoes in Hattiesburg, MS. This is not the first item I received that was not up to standards but this is the first one I complained about.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

The Stuffed Crust is The Best

I cannot lie, thy are a bit expensive but there is something about the stuffed crust pizza I cannot resist. I have been a loyal Domino's fan for a while now. I really love the flavor although the price could use some adjustments.

I feel like Papa Johns was probably the only other that could compare on that level, or like Take and Bake... but Dominos is still better than Little Cesars and almost as good as Pizza Hut.

3 April 2026
Unprompted review
Rated 1 out of 5 stars

I called six times without an answer

I called six times without an answer. I decided to go in per a n and the f4ont desk girl took 10 minutes, literally, to come and help me although another employee told her I was waiting. This was at noon time. Not a good time for her to be doing whatever she was doing g in the back. Ther3 was another client already waiting who also said he tried calling but nobody answered.

9 April 2026
Unprompted review
Rated 2 out of 5 stars

Why do I have to pay for extra toppings…

Why do I have to pay for extra toppings when Dominos forgets to add them to an ordered pizza? But wait, I still have to pay for nonexistent toppings, taxes and don’t forget the tip. Thank god, Domino’s never over charges or makes a mistake.
Why can’t I add a couple of photos?

6 April 2026
Unprompted review

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