Dollar Loan Center Reviews 

8,054
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and exceptionally helpful, often going out of their way to assist. Many people highlight the great customer service, noting that representatives are knowledgeable and patient, explaining processes clearly. The overall service and user experience are frequently described as fast and easy for many. However, some customers encountered issues with the loan process, experiencing unexpected denials after initial positive interactions and finding documentation requirements to be inconvenient or excessive, sometimes needing in-person verification.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising employees for being helpful, friendly, and... See more

Service

Clients share positive opinions on service, frequently highlighting the professionalism and helpfulness of... See more

Customer service

Customers had ambiguous experiences with customer service, with many reviewers praising the helpfulness and... See more

Payment

Users describe ambiguous interactions with payment, with some finding it a good place for a loan if paid off... See more

User experience

Reviewers mention positive feedback about the user experience, often describing it as great, fast, and easy,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Every time I need a loan I will use dallor loan cause the people are very professional and customer friendly they don't get pushy and seem to go out of their way to help you so thank you for the good... See more

Company replied

Rated 5 out of 5 stars

I've used Dollar Loan more than once. Both Ronie and Jessica (Carson City, NV) are both wonderful to work with. Always very friendly and very patient since I am sooo slow using a cell phone. I high... See more

Company replied

Rated 5 out of 5 stars

Kersten is the best she explained everything down to the signature. She made me feel comfortable with working with her and the loaning company. I highly recommend dontbebroke for same day loans. Thank... See more

Company replied


Company details

  1. Financial Institution
  2. Loan agency

Written by the company

Dollar Loan Center offers Signature Loans up to $5,000 in minutes. Call us today at 866-550-4352 for info.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(8,054)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and very nice

Fast and very nice

19 May 2026
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

We are glad we could help you get fast cash when you needed it the most! We are here for you anytime at Dollar Loan Center.

Visit us dontbebroke.com

Rated 5 out of 5 stars

Dollar loan center on 3962 blue diamond…

Dollar loan center on 3962 blue diamond the ladies there were so straight forward and easy to get my personal loan, was very professional and nice. Great experience

14 May 2026
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

We are glad to hear our team in Las Vegas made your Dollar Loan Center experience one to remember! Thank you for sharing!

Visit us at dontbebroke.com

Rated 1 out of 5 stars

i applied for a loan

i applied for a loan, someone named jasmin and Daja are the ones that helped me. After receiving multiple phone calle regarding my applications they said that i got approved for $360, all documents/requirements are submitted and they are always saying "all documents and requirements received and everything looks perfect on our end". Then Daja called me for signing loan agreement, everything signed and ready to release the funds. Daja said yhe funds will receive in 15-20 minutes. few minutes after i spoke to Daja she called me back saying my loan application is denied. i was like really? after spending time you told me thay i was approved and loan documents was already signed then you telling me im denied! what a waste of time talking to the both of you jasmin and daja!!

14 May 2026
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Hi Mark! Please email info@dontbebroke.com so we can try to provide a better Dollar Loan Center experience in the future.

Visit us at dontbebroke.com

Rated 5 out of 5 stars

They help me out when I need it

They help me out when I need it

14 May 2026
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Hi Laurie! We're thrilled to hear our fast and easy short-term loans were able to make a difference for you. Thank you for choosing Dollar Loan Center!

Visit us dontbebroke.com

Rated 5 out of 5 stars

Needed a quick loan and the Caldwell…

Needed a quick loan and the Caldwell dollar loan center made it super quick and very easy. In and out with in the hour Ashley was amazing so kind and worked very quickly to get me in and out.

11 May 2026
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Thank you for sharing your experience with our team at our store in Caldwell! We are glad they provided you with the best Dollar Loan Center experience!

Visit us at dontbebroke.com

Rated 1 out of 5 stars

All window dressing and games.

Unfortunately this review won't be seen because of all the fake ones. They charge 258 percent interest on loans. On $240 they want $750 back. The underwriters kept asking for more stuff for over 2 hours. Only for the most desperate.

8 May 2026
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Hi David! Please email info@dontbebroke.com so we can try to provide a better Dollar Loan Center experience in the future.

Visit us at dontbebroke.com

Rated 5 out of 5 stars

dee was very nice and understanding…

dee was very nice and understanding very good customer service.

4 May 2026
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

We are glad our top-notch customer service exceeded your expectations! Thank you for trusting Dollar Loan Center with your short-term loan needs!

Visit us at dontbebroke.com

Rated 1 out of 5 stars

Took me all day long on and off the…

Took me all day long on and off the phone with these sharks to find out I could only get 100 dollars from their short term HIGH INTEREST loan! Probably in the long run did me a favor! Run from these guys!

29 April 2026
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

We apologize for your recent experience with us. Please contact us at 1-866-550-4352 so we can try to find a better solution.

Visit us at dontbebroke.com

Rated 5 out of 5 stars

Estefany was friendly and answered all…

Estefany was friendly and answered all my questions. I recommend this place. Nellis branch

25 April 2026
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

We appreciate your recognition of our team's customer service! Thank you for choosing Dollar Loan Center as your short-term loan provider!

Visit us at dontbebroke.com

Rated 1 out of 5 stars

Accused of being a fraud

I was told that my loan was denied because the pay stubs I uploaded appeared to be fraudulent. The pay stubs came straight from ADP. When asked to speak to an underwriter regarding this I was told they do not have any contact information.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

If I could leave 0 stars i would

If I could leave 0 stars i would! No one calls you back, they charge 235% interest, they advertise specifically for people in need of help getting out from under title loans, but do NOTHING with title loans, they pull your credit without consent, violate your privacy, and sell your information to abu-dobbie scam callers! All in all, they are worse than any other installment place in Wisconsin!

8 April 2026
Unprompted review
Rated 1 out of 5 stars

Awful process…

Awful process…spent a whole day going back and forth with documentation and they kept finding ways to say the documentation wasn’t enough although provided was company number, name, paystubs, etc. asked me for offer letters although I’ve been working there 3+ years and bank history shows it. Then wanted full description from HR on what my duties were. The company stated it takes 30 min but I spent over 5 hours total with them. I ended up just saying no thank you because it was way more stressful than it needed to be. They kept saying underwriter is ready but we need more. I’d rather just loan elsewhere.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Stacey at dollar loan center at the…

Stacey at dollar loan center at the twin falls store is one of the best persons I have dealed with great smile always. Never a dull moment with Stacey. Keep strong stacey.

28 March 2026
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Thank you for sharing your experience, Linda! We appreciate you choosing Dollar Loan Center as your local short-term lender!

Visit us at dontbebroke.com

Rated 5 out of 5 stars

Logan was fast

Logan was fast, knowledgeable and very forthcoming with the process. I'd recommend!!

3 March 2026
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Phil, we appreciate your recognition of our team's customer service! Thank you for choosing Dollar Loan Center as your short-term loan provider!

Visit us at dontbebroke.com

Rated 5 out of 5 stars

The only loan I’ll ever get

Every time I come to 🆙Dollar loan the staff works really courteous and kind and professional and anytime I call they’re very helpful and professional and they’re always quick to help me if I need to extend on my loan. I highly recommend if you need money to come to 🆙Dollar loan centre

3 March 2026
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Thank you for sharing your experience, Lizzy! We appreciate you choosing Dollar Loan Center as your local short-term lender!

Visit us at dontbebroke.com

Rated 1 out of 5 stars

"Chuck" the misleading owner has…

"Chuck" the misleading owner has bombarded the WI radio stations w ads and opened a store at every corner in WI! Boasts "money in under a hr". "Come try us". I'm now on hr #4 and "pending". Customer service chat stated "Be patient, we're training new staff and busy". Noone knows what they're doing. All new employees.

Then why TF does Chuck broadcast misleading info? Money in a hr. LMFAO

Better places and options out there people

26 February 2026
Unprompted review

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