Bought 6 oak veneer internal doors. Good products for the price. I wasn't expecting much for the free door furniture kits but pleasantly surprised at how good the quality of the handles and hinges... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #56 of 63 best companies in Door supplier
- #48 of 56 best companies in Door shop
- #8 of 12 best companies in Door Warehouse
- #38 of 42 best companies in Window supplier
Written by the company
Doors & More stock a huge range of internal and external doors including bifolding, French and folding doors. Free delivery on orders over £750. Shop today.
Contact info
Unit 2, Sinfin Central Business Park, Sinfin Lane, DE24 9HL, Derby, United Kingdom
- 01205 363999
- enquiries@doors-more.co.uk
- www.doorsonlineuk.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 79% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terrible service - online ordering
Placed an order on line. A week went by but we didn't hear anything from them re delivery.
So I rang and spoke to customer services I was told to expect a message from their delivery company as their delivery date was from the 1st December.
I rang on the 1st to say we hadn't heard from anybody as yet.
We were then told they couldn't get the doors from their suppliers.
Did we want a refund...
This is a common issue with 'middle men' internet suppliers offering goods they don't have in stock.
Waste of time.

Reply from Doors & More
You did not send my complete order.
You did not send my complete order.
Within 2 days you sent the missing items.
2 days too late for my joiner fitting the doors.
Very happy though with customer services

Reply from Doors & More
I was very happy with the service…
I was very happy with the service received from doors and more, easy to order online and delivered within a week and on the day itself within a 2 hour slot, doors were well packaged so no damage. All round an excellent service and will use again
Delivery did not arrive on specified date
Can not give a review as still have not received my doors. They Requested I booked a delivery date via WhatsApp so I did this for 25/11/25. And ensured my partner was available to receive the delivery. Delivery did not come. Contacted doors and more the following day who said because I was out of area, I shouldn’t have received a link for delivery as it’s been passed to a third party to be delivered. The doors had been passed to the third party delivery company on 25th and could take up to 2 weeks to be delivered but as they can not contact the third party I have to wait to be contacted by them. Still no word from doors and more or the delivery company to advise when my doors will be delivered. Very disappointed with lack of clear communication and still don’t know when my doors will arrive or where they actually are?

Reply from Doors & More
Good product for a good price met all…
Good product for a good price met all expectations well packaged which prevented any transport damage the Driver was very helpful would use this company again delivery was in the timescale as stated
A sapele door got damaged by a friend…
A sapele door got damaged by a friend and I wanted to replace it, the search engine through up doors and more, which showed several suppliers J B Kind was one, the lady at the depot contacted me to see if I would be in on Wednesday, it arrived packaged in a thick cardboard to prevent damage and underneath in shrink wrap plastic, it was unmarked and the door quality is excellent, I will look at them again should another door be required (more than likely as I have had four doors replaced in the past) due to accidents and idiots on booze. The truck from J B Kind arrived on time,the driver was very polite, excellent.
They sent wrong size doors and we have…
They sent wrong size doors and we have to send them back at our cost they wanted us to open the sealed boxes then said there not resealable it’s been a nightmare so not a good experience

Reply from Doors & More
Good service all round
Good prices, free ironmongery and a reasonable delivery time. We shall be buy all the rest of our doors from you
my doors were arranged to arrive on the…
my doors were arranged to arrive on the 21st but you cancelled the delivery last minute. you then told me (without consulting me) the doors would arrive on the 24th. i was unable to recieve them on the 24th. i tried several times to re-arrange delivery via your whatsapp but it only offered for me to cancel the delivery. i was then contacted by a delivery driver on the 24th to notify me that the doors would be delivered that day. when i told him that i'd tried to postpone the delivery he passed the message on to the office and i've heard nothing since. where are my doors please?

Reply from Doors & More
I had a bad experience with this…
I had a bad experience with this company. I ordered door from them, when i was called i was told will be delivered and it was not, i contacted the doors& more company several times and got the same response, have to wait, we will check with the delivery company, have to wait bla bla, same and same, they will also tell you their are chasing it for you and will come back to you the same day, You are not going to get the response back you ahve to call again and again. I am now waiting for the refund! also they will ask you to contact the delivery company, but the delivery company do not pick up you spend hours on the phone and nothing!

Reply from Doors & More
The strapline is “3-7 days guaranteed…
The strapline is “3-7 days guaranteed delivery” but that is a gross overstatement. 3 weeks later and I am still waiting for one of the deliveries - it was never made clear that they would come from different suppliers on different days. I only found out when only one door was delivered and had not even been asked if I would be home for the second delivery. The support teams are not helpful or clear

Reply from Doors & More
Quality product delivered on time.
Almost 1 month later, still no delivery
I cant review the actual product as they still haven't arrived ... Ordered on 23rd Oct. Informed out of stock until the 7th Novemeber. 10th Nov told another delay. 12th Nov message from courier to book a slot. Earliest slot, 21st Nov. 20th told delivery late afternoon on 21st. Morning of the 21st, delivery cancelled. No explanation, no new date given. Contacted courier for new date, no response. So nearly a month and still no doors. I have been thanked for my patience and understanding. I am out of patience and I do not understand.

Reply from Doors & More
Poor customer service
When I put my order in one of my doors wasn't going to be back in stock until the 13th November, I rang up yesterday now they are saying it will be the end of November, they couldn't even keep us updated on what was going on, we've had to keep chasing them.

Reply from Doors & More
Good quality doors at a great price
Good quality doors at a great price. Delivered with care on the date agreed.
No need to look further than Doors and More.
Impressed by the quality and choices of the doors, also well finished, no painting required. the architrave and door liners are also well finished. I ordered all in white finish, no extra work needed. All was well packed. In future I will always use this company
Good experience!
Quick and easy to deal with,
One beneficial thing to do would be updating the website with doors that are out of stock, as we had to change doors 2-3 times cause they were unavailable.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







