The Door Store Limited Reviews 

485
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Unprofessional!!! Called up the store after purchasing a couple doors from here. The way the manager spoke to to me was appalling. I raised a simple query about a issue, which he automatically got... See more

Rated 5 out of 5 stars

The Doorstore offers a good end to end service. The initial selection of our doors was facilitated by the helpful and unpushy staff who gave good advice and recommended all the extras we needed. They... See more

Rated 5 out of 5 stars

If you’re looking for a carpenter to fit your Door Store Reading doors I can highly recommend Colin Quinlan. We had 11 internal doors fitted and all work perfectly. Colin and Ryan arrived on time ever... See more

Rated 5 out of 5 stars

Came in for general advice and left with 12 square meters of laminate for our new garden room after being expertly sold by Kieran. Not only did he sell the product with clear reasons why I should spen... See more

Company details

  1. Door shop
  2. Door supplier

Written by the company

We have a huge range of doors, floors and associated hardware products on display and in stock. Our showrooms are the best places in the UK to view, touch and feel the products. We buy directly from the manufacturer and stock everything ourselves, thus guaranteeing quality and competitive prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

485 reviews

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4.5

All reviews

(485)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently purchased an older house and…

I recently purchased an older house and am currently renovating the property.
As I needed to replace the interior doors skirting architrave I looked at various outlets to supply the materials. I also intended to remove all the carpets with the exception of the stairs and landing and replace them with wooden flooring.
I called into the Abbey Centre branch of the Door Store and was greeted by a sales man called Robbie.
Robbie was extremely knowledgeable on doors and floors, he took his time to show me their available stock and moved samples to different lights to show me exactly how they looked.
I returned the following day after measuring the rooms and he very quickly and accurately calculated exactly all the materials I required. Robbie also recommend one of their fitters, Ivan to hang the doors fit the floors, architrave etc.
All the work was carried out by Ivan within just 6 days.
I am delighted with the result and the final cost. An excellent sales and professional fitting service and great value.

Trevor
Carrickfergus

29 August 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic doors

Great selection of doors & very speedy delivery.
Ordered various sizes of the Genoa oak door - quality exceeded expectations.

22 August 2023
Rated 4 out of 5 stars

Slatewall panel

Pros: The slatewall panels are good. They are available in a choice of colors and are easy to handle.
Cons: Delivery charges are pretty high.

7 August 2023
Rated 5 out of 5 stars

Absolutely delightful to work with, smooth experience and professional job

We had a great buying experience with Justin at the door store. We were able to view, select and let Justin put together a quote that included everything (hinges, parts, etc.) required for a smooth install.

The prices were fair, generous discount was offered and we were kept up to date on stock availability and times, they were also able to coordinate with my installer Colin from Quinlan Carpentry to pick up and install the 10 doors for us.

The ordering process was easy, the install was well coordinated, neat and professional. There was absolutely nothing to complain here, our house has been transformed with high quality doors, my wife is happy and I am delighted.

3 August 2023
Unprompted review
Rated 3 out of 5 stars

Lovely doors but late delivery

The doors are great looking and the overall experience after a hiccup was good. I would have given 5 stars but the doors didn’t arrive on the day I was promised and only after I called chasing delivery was it realised that the doors weren’t scheduled for delivery on the promised day. Anyway they made up for the delay with a delivery 2 days later and I was pleased

27 July 2023
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service and communication. Pleasure to deal with. Really helpful and offered great advice and help from both the Reading and Belfast locations.
Can’t recommend highly enough.

25 July 2023
Rated 5 out of 5 stars

The Door Store! Exceptional!

We chose the Door Store for their excellent selection of doors at the correct price and we wasn’t disappointed with the doors we picked
Delivered well packaged

25 July 2023
Rated 5 out of 5 stars

Davy in Newtownabby Store

We had a great experience with Davy in the Newtownabbey Store. He made it all straightforward. Really friendly, helpful and knowledgeable both on the phone and in person. Would highly recommend. Thanks Davy.

22 July 2023
Unprompted review
Rated 5 out of 5 stars

Conservatory Restoration

Excellent customer service during the planning phase of the conservatory, with great advice from skilled and experienced fitters. Tidy, friendly and efficient assembly. I’m incredibly pleased with the finished project.

26 June 2023
Unprompted review
Rated 1 out of 5 stars

Door was delivered damaged

Door was delivered damaged! Contacted the day of delievery to tell them sent photos and was told they'd get in contact.
It's now been nearly 4 weeks and my emails are now being ignored!
Shocking service
AVOID

14 June 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

I have been currently dealing with Ricky from door store for my doors throughout my house I can honestly say he has gone above and beyond my expectations with helping and guidance for what I need I will most definitely recommend doorstore and most definitely use again

Thank you I can’t wait to have them fitted :)

1 May 2023
Unprompted review

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