Unprofessional!!! Called up the store after purchasing a couple doors from here. The way the manager spoke to to me was appalling. I raised a simple query about a issue, which he automatically got... See more
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The Doorstore offers a good end to end service. The initial selection of our doors was facilitated by the helpful and unpushy staff who gave good advice and recommended all the extras we needed. They... See more
If you’re looking for a carpenter to fit your Door Store Reading doors I can highly recommend Colin Quinlan. We had 11 internal doors fitted and all work perfectly. Colin and Ryan arrived on time ever... See more
Came in for general advice and left with 12 square meters of laminate for our new garden room after being expertly sold by Kieran. Not only did he sell the product with clear reasons why I should spen... See more
Company details
Written by the company
We have a huge range of doors, floors and associated hardware products on display and in stock. Our showrooms are the best places in the UK to view, touch and feel the products. We buy directly from the manufacturer and stock everything ourselves, thus guaranteeing quality and competitive prices.
Contact info
26 Portman Road, RG30 1EA, Reading, United Kingdom
- www.doorstore.co.uk
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I recently purchased an older house and…
I recently purchased an older house and am currently renovating the property.
As I needed to replace the interior doors skirting architrave I looked at various outlets to supply the materials. I also intended to remove all the carpets with the exception of the stairs and landing and replace them with wooden flooring.
I called into the Abbey Centre branch of the Door Store and was greeted by a sales man called Robbie.
Robbie was extremely knowledgeable on doors and floors, he took his time to show me their available stock and moved samples to different lights to show me exactly how they looked.
I returned the following day after measuring the rooms and he very quickly and accurately calculated exactly all the materials I required. Robbie also recommend one of their fitters, Ivan to hang the doors fit the floors, architrave etc.
All the work was carried out by Ivan within just 6 days.
I am delighted with the result and the final cost. An excellent sales and professional fitting service and great value.
Trevor
Carrickfergus
Fantastic doors
Great selection of doors & very speedy delivery.
Ordered various sizes of the Genoa oak door - quality exceeded expectations.
Slatewall panel
Pros: The slatewall panels are good. They are available in a choice of colors and are easy to handle.
Cons: Delivery charges are pretty high.
When I took doors out of packaging and…
When I took doors out of packaging and hung them noticed shading marks on 3 out of 6 of my doors purchased
Brilliant personal customer service and…
Brilliant personal customer service and communication about delivery. Very high quality product. Very pleased with everything and would very much recommend.
Absolutely delightful to work with, smooth experience and professional job
We had a great buying experience with Justin at the door store. We were able to view, select and let Justin put together a quote that included everything (hinges, parts, etc.) required for a smooth install.
The prices were fair, generous discount was offered and we were kept up to date on stock availability and times, they were also able to coordinate with my installer Colin from Quinlan Carpentry to pick up and install the 10 doors for us.
The ordering process was easy, the install was well coordinated, neat and professional. There was absolutely nothing to complain here, our house has been transformed with high quality doors, my wife is happy and I am delighted.
Lovely doors but late delivery
The doors are great looking and the overall experience after a hiccup was good. I would have given 5 stars but the doors didn’t arrive on the day I was promised and only after I called chasing delivery was it realised that the doors weren’t scheduled for delivery on the promised day. Anyway they made up for the delay with a delivery 2 days later and I was pleased
Excellent customer service
Excellent customer service and communication. Pleasure to deal with. Really helpful and offered great advice and help from both the Reading and Belfast locations.
Can’t recommend highly enough.
The Door Store! Exceptional!
We chose the Door Store for their excellent selection of doors at the correct price and we wasn’t disappointed with the doors we picked
Delivered well packaged
Excellent company 👍👍👍👍
The doors were delivered on time, they were packed very well so there was no damage, I was very pleased with my doors and the service excellent, would definitely buy my next doors from them, thank you.
Excellent Customer Service and Speedy Delivery
Davy in Newtownabby Store
We had a great experience with Davy in the Newtownabbey Store. He made it all straightforward. Really friendly, helpful and knowledgeable both on the phone and in person. Would highly recommend. Thanks Davy.
Conservatory Restoration
Excellent customer service during the planning phase of the conservatory, with great advice from skilled and experienced fitters. Tidy, friendly and efficient assembly. I’m incredibly pleased with the finished project.
Door was delivered damaged
Door was delivered damaged! Contacted the day of delievery to tell them sent photos and was told they'd get in contact.
It's now been nearly 4 weeks and my emails are now being ignored!
Shocking service
AVOID
Great experience with Robbie on…
Great experience with Robbie on Saturday morning. Knowledgable and got me what was needed quickly and professionally
Got all our doors and most of our…
Got all our doors and most of our flooring from Newtownabbey. Robbie was very helpful and carried our flooring to our car. Will definitely use this store for anything else we will need in the future.
Top service by Ricky!
Ricky looked after us brilliantly throughout the whole process from picking out the panelling to arranging delivery of same. Definitely be back!!
great experience all round
Bought goods online. Was contacted to discuss the order. They arrived on the day advised and the quality is amazing.
Excellent service
I have been currently dealing with Ricky from door store for my doors throughout my house I can honestly say he has gone above and beyond my expectations with helping and guidance for what I need I will most definitely recommend doorstore and most definitely use again
Thank you I can’t wait to have them fitted :)
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