Quick delivery , would have been 5stars except doors were delivered stacked vertically on a pallet so they could not be wheeled into the garage . So we had to struggle unloading them in 30 degree te... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Burrington Way, PL5 3LX, Plymouth, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really quick delivery, customer service really good. Lovely delivery driver

Reply from DOOR SUPERSTORE
All good thanks, recommend Door Superstore
Ordered one door wrong size which my fault return easy however refund no so swift

Reply from DOOR SUPERSTORE
We finally got the door up and working. I must say, they are brilliant, great quality doors.

Reply from DOOR SUPERSTORE
The window was of good quality but took a long time to arrive, about a month I think. I went for the cheapest delivery option but didn't think it would take so long, no problem with the window itself, it was a good fit and to the exact spec I gave them.

Reply from DOOR SUPERSTORE
Swift delivery - received the door within 2 days of ordering. Door (external) needed a little shaving to fit in the existing frame. The quality of the door appears to be really good. Treated and painted as per recommenadation, hence time will tell more!
Website was easy to use. Had some concerns about delivery because we live in a village but the company was totally reassuring when I phoned. Very smooth delivery.
Great service from the beginning. There was an error with the original order due to a direct shipment from a supplier but this was sorted within 24 hours .
Swift delivery, sensible price, and a fine looking door but I’ve not yet had time to install it.
The material on the doors and window is fine. However, one of the windows had the wrong glass fitted — frosted instead of clear, as we wanted all the glass to be the same and fully clear.
Easy to order, and fast delivery by very helpful DX driver.
Reasonable price, and quality of door better than I had expected, and looks even better now fitted. Very happy experience thank you.
The door was faulty never had experience of buying door , the fault was hidden under-package, when joiner started fitting after few weeks he opened packaging found fault complained to company they never accepted their fault , beware of this company , always remove all packaging and check the door throughly from every corner in front of driver. thanks

Reply from DOOR SUPERSTORE
Delivery driver contacted me 30 minutes prior to delivery. Arrived on time and was extremely courteous.

Reply from DOOR SUPERSTORE
Prompt ant efficient service, doors delivered with care and in perfect condition. Would definately use the again.

Reply from DOOR SUPERSTORE
Customer service were very helpful and ordering was straight forward. Delivery much quicker than expected. Would definitely use again.

Reply from DOOR SUPERSTORE
I got what I ordered,at a very competitive price and when it was scheduled

Reply from DOOR SUPERSTORE
Excellent product , helpful staff . There was a delay with delivery because of supplier issue but I was kept fully informed.

Reply from DOOR SUPERSTORE
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.