I got Doozycards because there are a lot of family birthdays coming up in August - November, and I think these are terrific cards. My first one (to Aunt Jane) fell flat. In fact, she implied it was a... See more
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I sent one Doozy card in early September - on other e-card sites this would have cost me around $5. I have now been charged AUD32 with no explanation as to what this covers, or how to avoid any furthe... See more
Company replied
Free trial? Cancelled immediately after sending a single free card and still being charged a monthly fee 0f £14.99 that I never wanted and was informed had been successfully cancelled. Bank are now i... See more
I thought the selection of cards was pretty low quality and I won’t be ordering again. This is such a huge market I am surprised that the market isn’t stronger. But they delivered the card I chose wit... See more
Company replied
Company details
Information provided by various external sources
With 1,900 original animated greetings cards, Doozy has delighted card senders and their card recipients since 2003 with originally composed music, scripts, and characters here in our studios in Hollywood. From the heartfelt sentiments to the edgy humor to lively musical, we cover every occasion with love, joy and mirth.
Contact info
5225 West Second Street, 90004, Los Angeles
- 323-939-1115
- info@doozycards,com
- www.doozycards.com
1.9
Poor
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Extremely difficult to complete my Card.
I had such a hard time completing the card. Your site kept freezing and I had to reboot my computer several times. After multiple times I was finally able to send the card. I was so frustrated that I am thinking of canceling my subscription before the end of the trial.
2 November 2021
Reply from Doozycards
Thank you for your note; we are sorry to hear you had the difficulty sending your card. Freezing often has something to do with the connection to the internet or with an incompatibility with the hard ware being used and the graphics or videos on a site. We do offer free technical assistance. Please feel free to contact us at Support@doozycards.com for help sending your cards.
Reply from Doozycards
Thanks, JO! Glad you're a Doozy!
The cards were sent swiftly
The cards were sent swiftly. I wish there had been some choices fitting for pre teens and teens.
8 October 2021
Reply from Doozycards
Hi Susan! We do make cards for children, which may or may not be suitable for teens... so we'd love to hear from you about what you want to send a teen recipient. We often rely on our customer's feedback and suggestions. Please feel free to let us know your thoughts by contacting us at Support@doozycards.com.
Reply from Doozycards
Thank you very much! If you would like free technical assistance to help with getting on faster, please contact our Support team at Support@doozycards.com.
Great selection with unbeatable pricing!
2 October 2021
Reply from Doozycards
Thank you for taking the time to tell us, Jerry!
Everything worked great!
1 October 2021
Reply from Doozycards
That's great to hear, Rick! Thank you for being a Doozy!
Unexpected charge
I sent one Doozy card in early September - on other e-card sites this would have cost me around $5. I have now been charged AUD32 with no explanation as to what this covers, or how to avoid any further charges. Obviously there must be some fine print somewhere that I will now have to investigate to put an end to this expense.
16 September 2021
Reply from Doozycards
Hi John, if you have seen a charge that means you must have signed up for our membership, needed to send our premier ecards. The charge covers an entire year of membership during which you can send as many of our 2,000+ cards as often as you please, all year long. Most of the ecard websites in our business have a like membership-to-send-cards program. This makes using ecards far less expensive than sending paper cards which cost between $5 and $12 each these days.
You can cancel your membership subscription at any time using the "My Profile" section of our site, visible in the menu while you are logged in. Or feel free to write us for free technical help at Support@doozycards.com.
Credit Card & Pay Pal Payment Button Not Working
Signed up for Doozy mainly because it’s advertised as e-cards for the deaf.
Not sure if their cause related advertising is actually legitimate….being affiliated with the St. Vincent De Paul organization….portions of money go to ….meals, etc.
My problem was the website itself. I tried signing up for the 10 day free trial, but could not get any of the PAYMENT BUTTONS to work. Got an error message.
Cards that are ADVERTISED AS FREE are NOT FREE. So, amongst the FREE cards are littered with cards you need to BECOME A MEMBER to send.
Too many deceptive BS practices to trick you into their tangled web.
I guess this is a good thing since there are so many bad reviews. They lost me as a potential customer, especially since so many are being charged beyond for the 10 day trial.
Who’s running this Company, anyway?
We need to talk. Sell me your company so I can get rid of all the BAIT AND SWITCH and other BS so it can actually be an HONEST operation.
SHAME ON YOU!
16 September 2021
Unprompted review
Reply from Doozycards
Hi Nola, You are right; we did recently discover a glitch in our PayPal payments section of the sign up pages. It has now been fixed.
If you did indeed find our Premier Cards (the ones that require a membership to send) mixed in with the free cards on our Free eCards pages, then we would love to know about them so we can move them to the appropriate pages. We will be checking our Free eCard pages now, thanks to your note.
As our advertising says, all of our 2,000+ ecards can be sent for free using our 10 day free trial offer. We also say that those users who then wish to continue on and have a Doozy membership need only wait for the 10 days to end, after which there will be the membership charge on the 11th day. Cancelling the free trial at any point ends the trial membership and lets users enjoy the cards they sent for free. We are happy to make the trial offer as it helps people test us out before making a commitment. Most ecard providers offer a trial period so that users can test the system before purchasing.
Reply from Doozycards
We are very sorry to hear you have had trouble cancelling. We will be happy to assist you with our free technical support. Please contact us at Support@doozycards.com and we will be happy to help.
Very pleased with the way my e card…
Very pleased with the way my e card was done and sent to my daughter on her birthday made her day thank you.
9 September 2021
Reply from Doozycards
That is lovely to read! We are very happy your daughter's birthday went so well!
Really funny
We found a really funny, musical, birthday e card for our son. It really cracked him up. He loved it! We couldn't be happier. We will definitely use doozycards again.
8 September 2021
Reply from Doozycards
Thank you so much for saying so! We are very glad your son had such a good birthday!
Lots of choices
Lots of choices. Really like viewing any card before deciding. Did not like having to agree to a default monthly charge to try the site.
6 September 2021
Reply from Doozycards
Thank you. We write and produce all the cards ourselves, so it is very gratifying to read your words.
Ben's 50th
Everything worked perfectly and cards delivered.
Would like a "favourites" folder to note the cards we like rather than plough through them each time. Or maybe there is one and I missed it.
6 September 2021
Reply from Doozycards
Thank you! Actually, there is a Favorites function with a Doozy membership. Once you have logged in, you will be able to mark any card as a favorite. Look for the green button that says "favorite" and then for the "My Cards" menu item on the "My Profile" menu.
Easy and efficient way to send way to…
Easy and efficient way to send way to send cards.
5 September 2021
Reply from Doozycards
Thank you for taking time to write this.
I signed up for a 10 day trial card
I signed up for a 10 day trial card; filled out all questions as requested, including the card I planned to send...BUT did not see any place to put the email address to send it to....FURTHER, also did not get any notification that an attempt had been made to send it....tried to reach Customer Support and got no response...tried Doozycard.com, also with no luck. My biggest concern is that my credit card is out there and now I can't get it deleted either. Is it possible to have someone contact me to straighten this out please? It is fast turning into a bad experience. Thank you.
4 September 2021
Reply from Doozycards
We are sorry you had trouble sending a card, Phyllis. Looking at our records it appears you were able to get assistance form our Customer Support representative. Your free trial was cancelled with no charge made.
If you would ever like to try our service again, here is a free video to help with sending a card: https://www.youtube.com/watch?v=uUsNK8ZY7kQ
Love the musical cards.
2 September 2021
Reply from Doozycards
Thank you, Beverly! We compose most of the music and all of the lyrics ourselves. We work with 5 different vocalists, each with their own type of sound. So it is very satisfying to read your lovely comment, thank you again.
Just use a proper site
Similar to a lot of the reviews here - I tried to cancel after the free trial but I just kept getting charged. Had to cut them off at the bank.
Tacky trash.
23 August 2021
Unprompted review
Reply from Doozycards
Hi Simon. We are sorry to read that you were unable to cancel your free 10 day trial with the cancellation button in your membership profile. Also, looking through our Customer Support logs we don't see any contact or request for assistance. Our Customer Support is always free and available at Support@doozycards.com or via the Contact Us message box on our site. We are always happy to assist. Also we feature a How To video on cancelling your free trial in our Help section that goes step by step.
Great cards, lousy old-fashioned family
I got Doozycards because there are a lot of family birthdays coming up in August - November, and I think these are terrific cards. My first one (to Aunt Jane) fell flat. In fact, she implied it was a lazy trick to avoid writing her a card personally. Also, she's very English and said she couldn't understand the lion's American accent.
9 August 2021
Reply from Doozycards
Dear Jay, thank you for loving our cards. We are very sorry to hear Leo the Lion did not please Aunt Jane. We would like to assure her that the 2 to 4 weeks it takes us to write, draw, animate, voice and compose music for our ecards are not at all lazy. Nor, we think, is your choice to send creative, unique animation. We say good on you, Jay!
For additional British family members you might try sending them our Talking Queen Elizabeth II, who, we assure you, does speak with a British accent :)
https://www.doozycards.com/talking-queen-elizabeth-2
Very pleased with the card
Very pleased with the card. After I made my choice, I asked for it to be sent the day after. No problem and the recipient was very touched and amused by the card. Thank you Will definitely use your cards again.
8 August 2021
Reply from Doozycards
Thank you for your review, Kay. We are so happy your recipient was so pleased with the card you chose for them!
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