I got Doozycards because there are a lot of family birthdays coming up in August - November, and I think these are terrific cards. My first one (to Aunt Jane) fell flat. In fact, she implied it was a... See more
Company replied
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I sent one Doozy card in early September - on other e-card sites this would have cost me around $5. I have now been charged AUD32 with no explanation as to what this covers, or how to avoid any furthe... See more
Company replied
Free trial? Cancelled immediately after sending a single free card and still being charged a monthly fee 0f £14.99 that I never wanted and was informed had been successfully cancelled. Bank are now i... See more
I thought the selection of cards was pretty low quality and I won’t be ordering again. This is such a huge market I am surprised that the market isn’t stronger. But they delivered the card I chose wit... See more
Company replied
Company details
Information provided by various external sources
With 1,900 original animated greetings cards, Doozy has delighted card senders and their card recipients since 2003 with originally composed music, scripts, and characters here in our studios in Hollywood. From the heartfelt sentiments to the edgy humor to lively musical, we cover every occasion with love, joy and mirth.
Contact info
5225 West Second Street, 90004, Los Angeles
- 323-939-1115
- info@doozycards,com
- www.doozycards.com
1.9
Poor
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Excellent service
This is the first time ever that I have sent an ecard and I found it so easy to use this site ...... it was also easy to find the appropriate card.
3 August 2020
Unprompted review
Reply from Doozycards
We are so glad it was easy for your first time, Tricia. Welcome to the world of animated ecards! If you ever need assistance, you can always contact us at Support@doozycards.com for free help.
I signed up for a trial subscription
I signed up for a trial subscription, and unbeknownst to me, Doozy automatically signed me up for an annual paid subscription when it ended. I was charged a hefty US$24 fee for the year. On their website 'Terms and Conditions' (in fine print, of course), they do say subscriptions are renewed annually, but also that you may cancel within 60 days without charge by emailing them. So I email them - a reply within 24 hours is promised. A week later, there has been no response. Dodgy Doozy!
24 July 2020
Unprompted review
Reply from Doozycards
We do state on the sign up page one uses to begin a membership that the $24 annual membership price automatically renews. Customers have the option to cancel the subscription at any time in the "My Profile" section of the website. Looking in our database, we do not see a membership in your name. Could it be under a different name or variation? If you were unable to get a reply from emailing us at Support@doozycards.com, please try us at Info@doozycards.com which will go directly to our main office. We will be happy to refund the renewal charge for you.
Lots of colorful cardsSo farSo so good
Lots of colorful cards. Liked the one I chose for my first card in my 10 day free trial.
6 July 2020
Unprompted review
Reply from Doozycards
That is great; we are so glad you enjoyed the card you chose!
I paid and it refused me to send a card
4 July 2020
Unprompted review
Reply from Doozycards
We are sorry you had trouble sending your card. Looking at our database we see that no payment seems to have been made. Rather, the credit card used was declined each of three tries so the membership was not opened and no payment received. If your records say differently, please feel free to contact us at Support@doozycards.com and we will be happy to help resolve the issue for you.
No problem signing up 👍🏻🇨🇦
1 July 2020
Unprompted review
Reply from Doozycards
excellent! Welcome to Doozy!
Funny cards- keep them coming
1 July 2020
Unprompted review
Reply from Doozycards
We are cooking up a new batch of cards even now, Peter, thank you!
Reply from Doozycards
Thank you very much! We are very happy and gratified to hear your son enjoyed his card!
I loved the card I sent
I loved the card I sent, but I sent it to an invalid email address. I can’t find the card again, so would like to resend it. How do I do that?
6 June 2020
Unprompted review
Reply from Doozycards
That should be easy if you log into your membership and then click on the orange menu bar item "My Profile". In the drop down menu, click on "Card History". You will see all the cards you have sent and you may then click "resend" on any one of them.
The choices of cards are great and I…
The choices of cards are great and I know the people I have sent cards to have really enjoyed them. Many thanks.
5 June 2020
Unprompted review
Reply from Doozycards
You are very welcome, Mir. We are so glad your recipients have enjoyed the cards you picked out for them!
So the scam is both you and PP.....You…
So the scam is both you and PP.....You offer a scam knowing they are going to not allow my to cancel..Take PP off you options list...
4 June 2020
Unprompted review
Reply from Doozycards
Patrick, we are very sorry you have had difficulty. It is true that PayPal does make it difficult to know where to cancel subscriptions in their system. We have been working on this and have just last week changed our cancellation process to take users directly to the PayPal subscription page for Doozycards where they may cancel the PayPal subscription. It ought to be easier now. If you still have difficulty, you can always contact us for free support at Support@doozycards.com.
Nice Choice
The e-birthday card I sent my brother made him laugh and started his birthday off right!
4 June 2020
Unprompted review
Reply from Doozycards
That's wonderful! We are so glad he laughed at the card you picked for him!
Mostly easy to use
Mostly easy to use. Let's just hope I can cancel as easily as I signed up!
3 June 2020
Unprompted review
Reply from Doozycards
Thank you! If you need any help, feel free to ask us at Support@doozycards.com.
I sent a card to an 88 year old woman…
I sent a card to an 88 year old woman to mesenger and she received a Doozycards invitation to join!
3 June 2020
Unprompted review
Reply from Doozycards
While there is an offer to join our service lower down in the email that announces the ecard to its recipient, as most online businesses do, it is well below the announcement of the ecard itself. That announcement comes with big bold letters, multiple links and buttons to click on to see the ecard sent, and an animated GIF that takes up a large portion of the top of the email, which also links to the ecard sent. If your recipient had any trouble viewing her ecard, we will be happy to assist her. We can be reached via email at Support@doozycards.com.
I love the Doozy cards
1 June 2020
Unprompted review
Reply from Doozycards
Thank you, Maxine! We send you love too!
Reply from Doozycards
Paula, we are sorry you had trouble. If you ever wish to try once more, please feel free to ask us for help. We can be reached via email at Support@doozycards.com.
I'm a senior and not too swift at…
I'm a senior and not too swift at technology, but your site was easy for me to navigate. Card was delivered quickly and recipient loved it.
Thankyou.
4 May 2020
Unprompted review
Reply from Doozycards
You are very welcome, Linda. We are glad you are a Doozy!
Invalid address ????
I have used Doozy Cards for a few years, the difficulties have increased and the quality has decreased.
This past week I sent two cards to 2 different recipients and both cards came back invalid address. I resent and received the same messages. I checked with the recipients and I had used the correct addresses, which are in my address book and I used for a number of years.
That is it for me; I will not be renewing my membership!
3 May 2020
Unprompted review
Reply from Doozycards
We are sorry to hear of the trouble you had with the addresses. We'd like to look into why that error message was returned to you. If you would like, please feel free to contact us at Support@doozycards.com. We will be happy to assist you.
You charged my charge card twice total…
You charged my charge card twice total 36.00 then you charged me prior to free trial off was over. I am canceling the service please effective immediately.
1 May 2020
Unprompted review
Reply from Doozycards
We are very sorry to hear there was a problem with your billing. If you still need help, please get in touch with us at Support@doozycards.com and we will be happy to figure out what happened with the double billing and make any appropriate refunds.
Confusing instructions
Nice selection of cards but had to attempt sign up several times to get site to send card—not intuitive at all
1 May 2020
Unprompted review
Reply from Doozycards
We are sorry to hear you had trouble. If we can help you in any way, please let us know by sending us an email at Support@doozycards.com.
My grand niece loved her card.
18 April 2020
Unprompted review
Reply from Doozycards
That is great to hear, Susan, thank you!
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