Thoroughly pleased with the way the order was handled. All the products are well displayed to select and choose. Delivery was prompt and on time. One little comment to make,and that is the hardness... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Prompt service and product that works. My dog's never had fleas in their whole lives. I was giving them garlic and fenugreek daily. I ran out and so many things were going on I didn't reorder. T... See more
Company replied
I see results in my dog from taking Dorwest products. Tree Barks works everytime he has a loose stool and I am convinced that the Scullcap and Valarian tablets help with his anxiety. If he has a signi... See more
Company replied
As usual, great service and products from Dorwest. My dogs never looked so fit and healthy, my husband spotted what he thought was a stray dog running flat out across our fields, but it was actually o... See more
Company replied
Company details
- #9 of 263 best companies in Pet shop
- #5 of 155 best companies in Pet Care Store
Written by the company
Experts in herbal pet care. Founded in 1948, providing over 75 years specialist experience in companion animals and herbs to its customers. A third generation family business located in rural West Dorset, Dorwest are passionate about keeping dogs and cats healthy and happy by using high quality herbal supplements. With dedicated, experienced and trained staff with a real interest in companion animals, award-winning Dorwest is the renowned market leader and a worldwide brand available in over 20 countries outside the UK. For more information about Dorwest products, please visit www.dorwest.com.
Experts in herbal pet care
Written by the company
- Promise 1
- We never compromise on quality
- Promise 2
- We have dedicated, experienced, trained staff with a real interest in companion animals
- Promise 3
- Same day dispatch on all orders before 3pm
Contact info
Poundbury, DT1 3AR , Dorchester, United Kingdom
- 01308897272
- info@dorwest.com
- www.dorwest.com
4.9
Excellent
10K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Trusted beneficial natural products
Easy website, bought before trusted products, natural too
2 March 2026
Reply from Dorwest Herbs
Thank you for the 5* review Lizzie!
Beatrice & The Dorwest Team
Easy website to order.fast delivery.and…
Easy website to order.fast delivery.and great product
2 March 2026
Reply from Dorwest Herbs
Thank you for the 5* review Sylvia!
Beatrice & The Dorwest Team
Great product
Great product, quick delivery and the pills have made a great difference to my old cat.
27 February 2026
Reply from Dorwest Herbs
Thank you for the lovely 5* review Penny!
Beatrice & The Dorwest Team
Was recommended to me from honeys raw dog food honeys raw…
Was recommended to me from honeys raw dog food, good delivery, loki is tummy etc is settling. thank you.
26 February 2026
Reply from Dorwest Herbs
Thank you for the 5* review Jane!
Beatrice & The Dorwest Team
Reply from Dorwest Herbs
Thank you for the lovely 5* review Shea!
Our Customer Service Team is always happy to help!
Beatrice & The Dorwest Team
Ordering and information is brilliant!
Ordering and information is brilliant!! Although im yet to see a difference in skin issues we're persevering as i know these things can take time.
Overall great service though.
Thank you, Kerrie
24 February 2026
Reply from Dorwest Herbs
Thank you for the lovely 5* review Kerrie!
Beatrice & The Dorwest Team
The order was processed quickly and…
The order was processed quickly and dispatched without any hassle .
Economic and green packaging
23 February 2026
Reply from Dorwest Herbs
Thank you for the 5* review!
Beatrice & The Dorwest Team
Reply from Dorwest Herbs
Thank you for the 5* review Esmond!
Beatrice & The Dorwest Team
It's quick and easy plus the delivery…
It's quick and easy plus the delivery is fast.
24 February 2026
Reply from Dorwest Herbs
Thank you for the 5* review Sue!
Beatrice & The Dorwest Team
Easy ordering system
Easy ordering system, immediate acknowledgement, timely updates re delivery and delivery on time.
23 February 2026
Reply from Dorwest Herbs
Thank you for the 5* review Bridget!
Beatrice & The Dorwest Team
Reply from Dorwest Herbs
Thank you for the 5* review Denise!
Beatrice & The Dorwest Team
Ordered as recommendation from trainer…
Ordered as recommendation from trainer to add general supplement to try and curb poop eating (especially rabbit poos). Arrived promptly , well packaged, and we’ve been adding to food daily. Seems to have somewhat helped, seeing how it is going forward!
30 January 2026
Reply from Dorwest Herbs
Thank you for the 5* review Linda!
Beatrice & The Dorwest Team
Exellent service
Exellent service. My elderly dog moves much better on the Arnica drops
23 February 2026
Reply from Dorwest Herbs
Thank you for the 5* review Brenda!
We are so pleased to that that our Arnica 30C is helping your elderly dog!
Beatrice & The Dorwest Team
Great products.Very good product but for the cost of…
Very good product but for the cost of p&p took 4 days to get here.
23 February 2026
Reply from Dorwest Herbs
Hello Elizabeth, thank you for your feedback.
From looking into your order it would appear that the order was placed with Royal Mail Tracked 48HR, after 2pm, so it was dispatched on the following working day and then delivered within 48 hours.
If you have any questions please do not hesitate to give us a call on 01308897272 or email info@dorwest.com.
Beatrice & The Dorwest Team
Reply from Dorwest Herbs
Thank you for the 5* review Yvonne!
Our Customer Service Team is always happy to help!
Beatrice & The Dorwest Team
Reply from Dorwest Herbs
Thank you for the 5* review!
Beatrice & The Dorwest Team
Reply from Dorwest Herbs
Thank you for the 5* review Debbie!
Beatrice & The Dorwest Team
The website is easy to use and has…
The website is easy to use and has helpful information. My order arrived promptly
19 February 2026
Reply from Dorwest Herbs
Thank you for the 5* review Emma!
Beatrice & The Dorwest Team
Everything is great
Everything is great. I have been using & selling your products for around 30 years 1stly as Pets Direct Poole, now closed, & now as a private individual.
19 February 2026
Reply from Dorwest Herbs
Thank you for the 5* review Beth!
Beatrice & The Dorwest Team
Reply from Dorwest Herbs
Thank you for the 5* review Debra!
Beatrice & The Dorwest Team
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