Dosfarma Reviews 11,394

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Website easy to navigate, great products, great prices, super quick delivery. Will shop again.

Company replied

Rated 5 out of 5 stars

The package arrived just in two days and was in good condition. I haven't used the product yet but l suppose that would also be great.

Company replied

Rated 5 out of 5 stars

Reasonable price (although not the best!!) and very good delivery service.

Company replied

Rated 5 out of 5 stars

Order damaged in transport. Replaced immediately. Excellent service once again.

Company replied

Company details

  1. Pharmacy
  2. Online Pharmacy

Written by the company

Farmacia Online Express y Parafarmacia Online ✓ Farmacia Barata y de Confianza al Mejor Precio ✓ ¡Ofertas de hasta -70%! ✓ Envío 24H Gratis ✓ Compra 100% Segura ✓ Contacta con nosotros para resolver todas tus dudas mediante nuestro formulario web: https://soporte.dosfarma.com/hc/es/requests/new


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

11K reviews

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Replied to 73% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Everything was good.

Everything was good.
Ordering simple online, arrived quickly, although packaging was over the top for two tiny bottles of eye drops, the parcel was as big as a shoe box!
Best of all, much cheaper than buying from a farmacia!

24 June 2021
Rated 5 out of 5 stars

Very satisfied.

A quick delivery of the products. The price was good. I made a mistake before with creating an account. When I called, the helpdesk was friendly and patient.

Will order again.

24 June 2021
Rated 2 out of 5 stars

Faltaban productos

23 June 2021
Dosfarma logo

Reply from Dosfarma

Hola Damaris,
Ante todo, pedirte disculpas por lo ocurrido.
Nos hemos puesto en contacto contigo a través de correo electrónico para que nos puedas indicar qué productos has recibido y cuáles te han faltado, pudiendo así ofrecerte una solución a este contratiempo.
Te agradecemos que hayas dedicado tu tiempo en escribirnos, nuestra prioridad es seguir corrigiendo procesos y mejorar para que esto no vuelva a suceder.
Quedamos a la espera de tu pronta respuesta para que podamos ofrecerte el servicio adecuado 💚

Rated 5 out of 5 stars

Genial!!!!!!

17 September 2020
Unprompted review
Dosfarma logo

Reply from Dosfarma

Hola Jose,
Gracias por tu valoración.
Nos alegra que hayas confiado en DosFarma para tus compras.
Esperamos volver a verte muy pronto.
¡Un saludo!

Rated 5 out of 5 stars

All things were amazing

All things were amazing. Service, Delivery, and pricing. The key point here is the wide range of items available. I was looking for 3 different things comparing in between other webs, and all were better compared to.

5 August 2020
Unprompted review
Dosfarma logo

Reply from Dosfarma

Dear customer,
We are glad that you are satisfied with our service offered.
We try to offer a wide range of our best products.
Thank you for trusting us.
Best regards!

Rated 5 out of 5 stars

Perfecto

Pedido de mascarillas y desinfectantes (alcohol y geles) perfecto. Volveré a pedir en breve.

21 April 2020
Unprompted review
Dosfarma logo

Reply from Dosfarma

Buenos días Eulogio, nos alegra saber que tu experiencia con nosotros ha sido grata.

Esperamos volver a verte pronto.

Un cordial saludo

Rated 5 out of 5 stars

Received all items in a timely manner - everything ok

Received all ordered items in a timely manner.
Only a few days delay which is understandable during these times with Covid-19.
Thank you, will order again.

17 April 2020
Unprompted review
Dosfarma logo

Reply from Dosfarma

Kevín, thank you so much for your good opinion abour the service.
best regards

Rated 1 out of 5 stars

I would like to express my opinion on…

I would like to express my opinion on DOSFARMA and its online service.

1) I wrote to you a few days ago but after all this time they have not confirmed the receipt of the order. Needless to say, from this moment I consider it canceled by me. I know very well that they have enough staff to attend online. This shows disorganization, lack of coordination and lack of foresight, in addition to not caring about customer loyalty.

2) The prices of basic products and the URGENT need to protect themselves from this pandemic are abusive. Check out the price of the following items:
- Sterilium Antiseptic (475 ml) ....... € 15;
- Hydroalcoholic Gel (100 ml) ......... € 5, the basic format;
- Bossanto FFP2 Masks (20 U) .. € 55;
- Surgical masks without filter ... € 176;
As you can see there are basic products whose prices are prohibitive for the vast majority of the elderly and for many families and their members. As the saying goes: " 'it's good fishing in troubled waters". DOSFARMA is too opportunistic.

3) The prices of certain products appear strategically crossed out, just below the current price, making buyers believe that they can get certain items on offer or bargain that they should not miss. As I have been able to check, the crossed out prices are rigged and some others false. An example would be the current and previous price of Fagolitos Plus including 30 sachets. According to DOSFARMA, it previously cost €73.07 and now €49.63. The highest price is "inflated", since I have been taking this medicine for several months, and at least in the last year the price has not exceeded €55, including DOSFARMA, so I have chosen another online pharmacy. The promotion includes two boxes of the product for €90, that is, 60 sachets.

In conclusion, I am convinced that DOSFARMA on-line is taking advantage of others' needs to make a profit, acting as true usurers, as well as opportunists, taking advantage of the urgent need that is pressing on everyone, especially the financially weakest. By the way, have they made a donation to hospitals and / or to other health-related organisations. Many other pharmacies have.
All this makes me very sick and upset. Do you have any remedy against this? At what price, “dear” and “gentle” people of DOSFARMA? This is my opinion based on facts and data.

8 April 2020
Unprompted review
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