dpconveyancing.co.uk Reviews 261

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, making the entire process smooth and understandable. Many highlight the exceptional service, noting the team's dedication to keeping them informed and readily available to answer questions and provide updates. The quick response times and clear communication are frequently mentioned as key factors contributing to a positive experience, often exceeding expectations compared to other services. However, some customers also noted that communication regarding staff absences, especially during critical periods like completion week, could be improved with advance notice and proper introductions to covering colleagues.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, efficiency,... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent... See more

Response time

Users describe positive interactions with response times, highlighting quick and responsive answers from... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the excellent communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

At all times the staff at DP conveyancing were professional and efficient. When they said that they would do something, they did it! Emma was friendly and patient through what was a difficult 'stop/st... See more

Rated 5 out of 5 stars

Joanne has been really responsive and on the ball from start to finish. I did a fair bit of research before picking a company to go with and there's been a few times during the process where I thought... See more

Company replied

Rated 5 out of 5 stars

We are really happy with the service from DP Conceyancing, Emma worked really hard to help us to complete in the week we were aiming for, she was very responsive and explained any issues very clearly... See more

Rated 5 out of 5 stars

Complete focus on getting our conveyancing competed . Any problems were quickly resolved by Marie and she went the 'extra mile' to ensure our time lines were met. We found Marie was always contactabl... See more

Company replied


Company details

  1. Lawyer

Written by the company

We are expert conveyancers who cover Newcastle, Gateshead, North Shields, Whitley Bay, South Shields, Sunderland and the North East.


Contact info

5.0

Excellent

TrustScore 5 out of 5

261 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Really positive personal company do…

Really positive personal company do deal with. Highly recommended 👍

19 December 2024
Unprompted review
dpconveyancing.co.uk logo

Reply from dpconveyancing.co.uk

Hi Darren – Thank you for taking the time to leave your feedback.

It’s great to hear you had such a positive experience. I’ll make sure your comments are shared with the colleagues who were involved.

Rated 5 out of 5 stars

Sale and purchase

Debbie and the team completed a sale and purchase for us. The online portal made progress tracking nice and easy. Team were responsive to communications.

14 December 2024
Unprompted review
dpconveyancing.co.uk logo

Reply from dpconveyancing.co.uk

Hi – Thank you for taking the time to leave your feedback.

It’s great to hear that both your sale and purchase went smoothly, and that the portal and communication helped keep things clear and straightforward. I’ll make sure your comments are passed on to Debbie and the colleagues involved.

Rated 5 out of 5 stars

Very satisfied

Danielle was very helpful as soon as she was assigned to our case. Kept us up to speed with developments and resolved any queries really quickly. Really helpful and would recommend DP to others.

13 December 2024
Unprompted review
dpconveyancing.co.uk logo

Reply from dpconveyancing.co.uk

Hi Alisdair – Thank you for taking the time to leave your feedback.

It’s great to hear that Danielle’s prompt updates and responsiveness made the process easier for you. I’ll make sure your comments are passed on to her – she’ll be pleased to know her support was appreciated.

Rated 5 out of 5 stars

Process was handled quickly and…

Process was handled quickly and efficiently by Sharon. Thanks

11 December 2024
Unprompted review
dpconveyancing.co.uk logo

Reply from dpconveyancing.co.uk

Hi John – Thank you for taking the time to leave your feedback.

It’s great to hear that Sharon was able to manage everything efficiently for you. I’ll make sure your comments are passed on to her.

Rated 5 out of 5 stars

First class all-round service

The communication was first class IE we were updated at every stage and everyone was so helpful and friendly

11 December 2024
Unprompted review
dpconveyancing.co.uk logo

Reply from dpconveyancing.co.uk

Hi Karen – Thank you for taking the time to leave your feedback.

It’s great to hear that you were kept well-informed throughout and found everyone helpful and approachable. I’ll make sure your comments are shared with the colleagues who were involved.

Rated 5 out of 5 stars

Excellent communication

Excellent communication and all very friendly 🙂

10 December 2024
Unprompted review
dpconveyancing.co.uk logo

Reply from dpconveyancing.co.uk

Hi – Thank you for taking the time to leave your feedback.

It’s great to hear you were happy with the communication and found the team friendly throughout. I’ll make sure your comments are shared with the colleagues who were involved.

Rated 5 out of 5 stars

DP conveyancing.

DP conveyancing.
Very satisfied with the way we were kept informed at each stage of the process. Efficient, friendly service.

10 December 2024
Unprompted review
dpconveyancing.co.uk logo

Reply from dpconveyancing.co.uk

Hi Ian – Thank you for taking the time to leave your feedback.

It’s great to hear you felt well-informed throughout and that the service was both efficient and friendly. I’ll make sure your comments are shared with the colleagues who were involved.

Rated 5 out of 5 stars

Amazing work by Sharon and Louisa to…

Amazing work by Sharon and Louisa to get my house sale through

6 December 2024
Unprompted review
dpconveyancing.co.uk logo

Reply from dpconveyancing.co.uk

Hi Anthony – Thank you for taking the time to leave your feedback.

It’s great to hear that Sharon and Louisa were able to support your sale so effectively. I’ll make sure your comments are passed on to them – they’ll be pleased to know their work made a difference.

Rated 4 out of 5 stars

DP Conveyancing provided a smooth and…

DP Conveyancing provided a smooth and hassle-free experience with excellent communication throughout the process. Sharon, Emma, Debbie, and Danielle were all exceptional in their roles, keeping us informed and making everything straightforward. Their professionalism and responsiveness were highly appreciated, making both our buying and selling processes easier. We would recommend their services and will use them again in the future.

11 November 2024
Unprompted review
dpconveyancing.co.uk logo

Reply from dpconveyancing.co.uk

Hi Dilshan – Thank you for taking the time to leave your feedback.

It’s great to hear that your experience felt smooth and well-communicated throughout, and that Sharon, Emma, Debbie, and Danielle all played a part in making the process straightforward. I’ll make sure your kind comments are passed on to each of them – they’ll be very pleased to know their support was appreciated across both your sale and purchase.

Rated 5 out of 5 stars

Excellent value for the service you get

Very efficient. Lots of ways to keep me informed.. prompt answers to questions. No fuss and no pressure and always professional.
The house buying process is now ridiculously complicated with all the extra checks to make sure that I am who I say I am and that my money is my own and has been for the last God knows how long. It is really frustrating, but they dealt with it as well as anyone possibly could.
As far as I can tell everyone who works at DPC are women. I wonder if that has anything to do with how efficient and no fuss they are.

29 November 2024
Unprompted review
dpconveyancing.co.uk logo

Reply from dpconveyancing.co.uk

Hi Liz – Thank you for taking the time to leave your feedback.

It’s great to hear that the process felt professional, efficient, and well-communicated, especially given how challenging and drawn-out things can feel with today’s requirements. I’ll make sure your comments are shared with the colleagues who were involved – they’ll be glad to know their efforts made the experience as smooth as possible.

Rated 5 out of 5 stars

Great service

A massive thank you to Debbie Taylor and the team at DP Conveyancing for dealing with the sale of our property. Very professional service.

29 November 2024
Unprompted review
dpconveyancing.co.uk logo

Reply from dpconveyancing.co.uk

Hi Paul – Thank you for taking the time to leave your feedback.

It’s great to hear you were pleased with the professional service throughout your property sale. I’ll make sure your comments are passed on to Debbie and the colleagues who were involved.

Rated 5 out of 5 stars

Great experience in selling and buying

Great experience in selling and buying. Especially recommend Danielle, even when nothing was happening she took the time to reach out to me and communicate.

I am very grateful for the efficient way both transactions were made. Thank you, I will definitely recommend and use again in the future

18 November 2024
Unprompted review
Rated 5 out of 5 stars

Thanks for dealing with a very complex…

Thanks for dealing with a very complex transaction caused by an extremely difficult solicitor acting on behalf of the purchaser. Danielle and her colleagues from DPC acted very professionally and kept us fully updated with progress.

15 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, really responsive (they have cross cover for leave who actually responds), didn’t need to chase (which is a rarity!). The portal they use makes tubs much easier. 10/10

14 November 2024
Unprompted review
Rated 5 out of 5 stars

Sharon Hurst was truly amazing…

Sharon Hurst was truly amazing throughout our whole process of buying and selling our home . Kept up to date and explains everything in great detail.
Made our move so much easier as other conveyancing, solicitors were a nightmare but DP were outstanding thanks you

12 October 2024
Unprompted review

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