Drawelry Reviews 2,645

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 309 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the website easy to navigate and the ordering process straightforward, especially when personalizing items or uploading photos. Many appreciate the variety of products available and the ability to create personalized gifts, with some expressing satisfaction with the quality of the items received. However, some people were dissatisfied with aspects of their order and the products. Several customers reported significant delays in receiving their items, with some orders arriving much later than expected or even being canceled after a long wait. There were also instances where the received product did not match the description or was incorrectly personalized.

What people talk about most

Product

Clients share ambiguous opinions on product quality and accuracy. While some reviewers praise the "great... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers found the ordering process... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of navigation and the... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers found the website easy to navigate,... See more

Quality

Consumers find quality to be ambiguous, with some expressing satisfaction, noting "great quality of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Multiple listings very similar to each other. I.e. golf cooler bags with slightly different logos could be same listing but with option to change logo

Company replied

Rated 4 out of 5 stars

Ordering it was very easy and I like that you can edit the photo with cropping it into the circle, as some other websites ask you to do that off the website Look forward to seeing what the quality i... See more

Company replied

Rated 4 out of 5 stars

It was easy to upload photos for a Blanket. It would be great to see the final result with the colour selection at time of purchase

Company replied

Rated 4 out of 5 stars

Easy and straight forward, delivery charge is a bit expensive though. 9.99 for a necklace, same price as the necklace for express delivery

Company replied



Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

5-star
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1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Beautifull looking items in store

25 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your kind words! We're thrilled to hear you appreciate the beautiful items in our store. Our team works hard to curate pieces that bring joy, and your feedback truly inspires us. We look forward to helping you discover more favorites on your next visit!

Rated 5 out of 5 stars

What made my shopping experience great…

What made my shopping experience great was the precious beautiful products/gifts and the ease of completing my shopping spree was enjoyable.

25 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your heartwarming feedback! We're delighted to know you enjoyed both our beautiful gifts and the seamless shopping process. Creating a joyful and effortless experience for customers like you is our greatest reward. We truly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

It was easy to find what I wanted

23 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your positive feedback! We're thrilled to hear that you found our platform easy to navigate and quickly located what you wanted. Providing a smooth and efficient shopping experience is always our goal, and we're so glad this reflected in your visit. We truly appreciate your support and look forward to welcoming you back again soon!

Rated 5 out of 5 stars

The beautiful necklace to remember my…

The beautiful necklace to remember my husband who recently passed is exactly what I was looking for .

24 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for trusting us with such a meaningful purchase. We are deeply moved to know the necklace brings you comfort in remembering your beloved husband. It is an honor to create pieces that carry profound emotions, and we appreciate you sharing this with us. May the memories it holds bring you peace.

Rated 4 out of 5 stars

Blanket with 12 Photos

It was easy to upload photos for a Blanket. It would be great to see the final result with the colour selection at time of purchase

23 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your valuable feedback! We're glad you found the photo upload process easy for your custom blanket. We truly appreciate your suggestion about previewing the final colors during selection – we're always working to enhance our customization features. Hope the finished blanket brings you lasting warmth and joy!

Rated 5 out of 5 stars

A great personalized gift.

This was a great purchase. I was looking for a similar item elsewhere, but I found it here, cheaper and the site was easier to use and more intuitive.
I am so glad I thought of using Drawelry.

19 November 2025
Unprompted review
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Reply from Drawelry

Thank you for your wonderful feedback! We're thrilled to hear that you found our personalized gift perfect, our platform intuitive, and our pricing competitive. Nothing makes us happier than knowing we could help you create a meaningful keepsake with ease. We truly appreciate your trust and look forward to serving you again soon.

Rated 5 out of 5 stars

It was easy and fast !

22 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your positive feedback! We're delighted to hear that your experience was both easy and fast. Providing a smooth and efficient service is always our goal, and we're so glad this reflected in your visit. We truly appreciate your support and look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Order success

Easy website. Great products

22 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your positive feedback! We're thrilled to know you found our website easy to navigate and enjoyed our product selection. Your satisfaction is what drives us to keep improving. We truly appreciate your support and look forward to welcoming you back for another great experience soon.

Rated 5 out of 5 stars

Very nice!!!!

20 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your kind appreciation! We remain committed to delivering excellent service and curated selections for you.

Rated 5 out of 5 stars

What a lovely surprise. Highly recommend!

What a lovely surprise, got my fabulous customized christmas giftbags and they are everything I hoped for. Quick and easy ordering and good service and customer feedback. Highly recommend!

18 November 2025
Unprompted review
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Reply from Drawelry

Thrilled your customized giftbags brought holiday joy! We pride ourselves on seamless ordering and responsive service. Your endorsement means the world to us.

Rated 5 out of 5 stars

Very easy to order love all the…

Very easy to order love all the different items can’t wait to get the items.

20 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your lovely feedback! We're thrilled to know you enjoyed our diverse collection and seamless ordering process. Can't wait for you to receive your items and create special moments with them!

Rated 5 out of 5 stars

Easy to use and get order done

Easy to use and get order done

19 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for highlighting our user-friendly service! We're committed to maintaining this seamless experience and look forward to serving you again soon.

Rated 5 out of 5 stars

great web site

Really enjoyed the wide product range - ease of use web site

19 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your wonderful feedback! We're thrilled you appreciate our diverse product selection and user-friendly website. Your satisfaction is our greatest motivation.

Rated 5 out of 5 stars

Easy and amazing style and beautiful…

Easy and amazing style and beautiful jewelry

18 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your lovely feedback! We're delighted to know you enjoy our elegant jewelry styles and seamless shopping experience. Your appreciation inspires us to keep creating beautiful designs.

Rated 5 out of 5 stars

Easy to order and some really good…

Easy to order and some really good gifts will recommend this site 👌

18 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your wonderful feedback! We're thrilled you found our ordering process simple and gifts delightful. Your recommendation means the world to us!

Rated 5 out of 5 stars

I've shopped here before

I've shopped here before - I knew what I was looking for, found it easily and had finished this order in less than 10 minutes.

16 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

We love hearing from returning customers like you! Knowing you could quickly find your favorite items and complete your order seamlessly is exactly the experience we strive to create. Thank you for your continued trust.

Rated 5 out of 5 stars

Xmas 2025

Ez website and detail

15 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

We're thrilled to hear you're already preparing for Christmas 2025 with us and found our website easy to use with helpful details! Creating a seamless planning experience is our goal. Wishing you a wonderful holiday season when it arrives.

Rated 4 out of 5 stars

good discounts for black friday

Discounts the store has for black friday are great deals!

15 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

We're thrilled you appreciate our Black Friday discounts! Offering great value during this special season is our pleasure, and we're glad these deals stood out to you. Thank you for celebrating with us.

Rated 5 out of 5 stars

Easy to select product

Easy to select product. Great info provided about each product.

16 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

We're so glad you found our product selection process straightforward and the information provided helpful! Ensuring clarity and ease throughout your shopping journey is always our priority. Thank you for sharing your positive experience.

Rated 5 out of 5 stars

Very fast and easy to complete

15 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

We're delighted to hear you found the process very fast and easy to complete! Streamlining every step for our customers is at the core of what we do. Thank you for highlighting this positive aspect of your experience.

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