Dreamport Reviews 

338
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 136 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform very easy to use, highly appreciating the supportive staff, clear communication standards, and informative training materials. Many people truly enjoy a flexible working environment and feel that the continuous guidance and mentorship provided help them grow personally and professionally. Some reviewers were not happy with payment structures and financial issues, mentioning unexpected delays in payouts and significantly lower commissions than originally expected. A few other people also felt that the online customer support team was completely unhelpful when attempting to resolve urgent account access or technical problems.

What people talk about most

Staff

Consumers find staff to be positive, highlighting supportive and friendly supervisors who provide continuous... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how well-organized,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, reflecting a high level of disagreement among... See more

Payment

Customers had ambiguous experiences with payment, reflecting mixed feelings about compensation structures.... See more

Service

Users describe positive interactions with service, highlighting swift support, attention to detail, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Well, I haven't started the live jobs, I am currently under the training phase. I have how ever been reading reviews online just to get an idea what l was getting into exactly. So far, the programme... See more

Rated 4 out of 5 stars

It's great because personally I met with some great people as my supervisor and senior supervisor and they are Okoye and Mercedes. They are always there when you need them not only in professional man... See more

Company replied

Rated 4 out of 5 stars

The process is smooth. helpful seniors to guide you on every step. everything is perfect barring the payout date if have to be extremely critical about it. I wish the payout date would have been 15th... See more

Company replied

Rated 3 out of 5 stars

Hello there, I am having trouble accessing the pre-live stage and I have reached out to the email support many times but still have not received any feedback or assistance with this matter. I have com... See more

Company replied


Company details

Written by the company

Dreamport is a global online freelance platform for independent travel professionals. It operates within the Dyninno Group of Companies, active across travel, finance, entertainment, and technology in more than 50 markets. Travel managers collaborate with Dreamport as independent freelance professionals. The platform provides tools, systems, and lead infrastructure that enable freelancers to operate on a self-directed basis while delivering travel consultations and planning support to clients worldwide. To support new freelance partners, Dreamport offers an online training program designed to equip independent freelancers with the platform-specific knowledge and skills needed for successful freelance activity.


Contact info

3.7

Average

TrustScore 3.5 out of 5

338 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 24 hours

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3.7

All reviews

(338)

143 reviews in the last 12 months

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Rated 1 out of 5 stars

Dreamport is a SCAM

Dreamport is a SCAM. I was taken from department to department, training to training and after I was terminated without payment after all that time. Try them at your risk.

29 April 2026
Unprompted review
Dreamport logo

Reply from Dreamport

Hello Kunihira, thank you for your review, on behalf of Dreamport, an online freelance platform for independent travel professionals. We have reached out to you directly because we would really like to understand your full story and hear your perspective in detail.

At the same time, we’d like to clarify that Dreamport roles are performance-based, and compensation depends on the targets and sales achieved, which can vary from one team or department to another.

We truly value feedback and hope to connect with you to better understand your experience. Looking forward to your response.

Rated 3 out of 5 stars

Hello

Hello
I have come here to see the reviews and I'm confused, I'm yet to start my live nesting on tuesday but I have found many negative reviews of people not get paid on time or underpaid after dedicating all that time but the training and experience has been so good. .i don't know whether to continue or no9

26 April 2026
Unprompted review
Dreamport logo

Reply from Dreamport

Hello Ela, Thank you for your review, on behalf of Dreamport, an online freelance platform for independent travel professionals.

Experiences can differ from one person to another. This is a performance-based role, and compensation is directly linked to achieving targets and selling tickets, which your advisor will fully support you with. If targets are met, compensation is made according to the agreed scheme.

We also have a dedicated payments team whose role is to ensure payments are processed accurately and on time. Additionally, we will be launching a new payment platform soon, which will make the process more convenient and transparent for everyone.

If you have any additional questions or specific concerns, please let us know, we’ll be happy to discuss them with you in more detail.

Rated 5 out of 5 stars

There is a structured workflow and…

There is a structured workflow and flexibility in taking permission when you will not be at work that balances both work life and family life. The ability to be heard by your supervisor is another great opportunity. And knowing your payment will come at a certain time without fail is also great

17 April 2026
Rated 1 out of 5 stars

If I can give 0 stars I would without…

If I can give 0 stars I would without hesitation

After my training which I completed almost all modules with 85 90 % correct answers

On the last module about hardware and software they gave me 75 poins minimum was 80 with excuses that my internet speed wasn’t good and my internet speed was 80.50 which is more than enough

They said my computer is not capabele but I have done and open their programs and worker in preparation for the job as they request without problem and I passed the exam

I spend daily more than 5 hours working on for 0€ payment than later they said they gons close my account explanation my computer is not good enough so how? If I alredy showed you and I have been working!?

FOR FUTURE PEOPLE WHO WANT TO APPLY PLEASE STAY AWAY UNLES YOU WANT TO BECOME FREE WORKER THAN LATER BANED FOR NO REASON!

7 April 2026
Unprompted review
Dreamport logo

Reply from Dreamport

Hello, thank you for your review, on behalf of Dreamport, an online freelance platform for independent travel professionals. We’re truly sorry to hear about your experience, and we appreciate you taking the time to let us know.
We would like to better understand your situation and review your case from our side. Please feel free to share your registered email address or username with us so we can look into it.
Regarding the technical assessment, meeting the minimum laptop requirements is important to ensure smooth performance when using our systems. Even if platforms work during training, hardware limitations can later cause issues such as VOIP lag or system instability once full access is granted.
We understand how disappointing this outcome can be. Our goal is always to provide a stable and reliable working environment for everyone, and we’re happy to review your case further once we receive your details.
Thank you again for reaching out.

Rated 5 out of 5 stars

The community is great

The community is great, the team leader, supervisor, and colleges all are amazing, the time of the shift is not bad at all, but the scheme of the salary as not so great because most of indicators depending on luck not my effort, like the cx score, most people don't give attention to the email of cx.other thing is the accuracy, most of the mistakes are not on our hand, like the one minute chat respond, if I wanted to explain something to the passenger, it takes time to write the message, and it's not good to write to the passenger I need 3 minutes between every message, also there is cases takes more than 40 minutes, and we have to make a reminder for them to manage our time rating, and it's also a mistake, thank you for all what you doing for us and have a good day you all

30 March 2026
Rated 5 out of 5 stars

My experience in Dreamport

I’ve had a great experience working with Dreamport as a freelancer. The platform is well-structured, easy to navigate, and provides clear guidance throughout the workflow. Communication has been smooth, and the support team is responsive and helpful whenever needed.

What I appreciate most is the professionalism and organization, it makes managing projects efficient and stress-free. Payments and processes are transparent, which builds trust and confidence in the platform.

Overall, Dreamport offers a solid environment for freelancers looking to grow and work with a reliable team. I would definitely recommend it to others.

28 March 2026
Rated 3 out of 5 stars

Payment concerns,many negative reviews and positive reviews are from invited accounts

Hey
I have come here to see the reviews and I'm confused, I'm yet to start my live nesting next week but I have found many negative reviews of people not get paid on time or underpaid after dedicating all that time but the training and experience has been so good. .idk whether to continue or not

26 March 2026
Unprompted review
Dreamport logo

Reply from Dreamport

Hello,
Thank you for your review, on behalf of Dreamport, an online freelance platform for independent travel professionals. We’re truly sorry to hear about your experience, and we appreciate you taking the time to let us know.

As with any platform, reviews can vary because each person’s experience is different and depends on many factors, such as commitment, effort, consistency, performance, and alignment with the skills required for the tasks. Our business model also has specific targets and expectations that may influence each user's experience in a unique way.

That said, we want to ensure you feel fully informed and comfortable. Please leave us your email address, and our team will get in touch with you as soon as possible to provide clarification, answer your questions, and offer the guidance you need.

Warm regards,
Dreamport Support Team

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