Dreamport Reviews 

338
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 136 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform very easy to use, highly appreciating the supportive staff, clear communication standards, and informative training materials. Many people truly enjoy a flexible working environment and feel that the continuous guidance and mentorship provided help them grow personally and professionally. Some reviewers were not happy with payment structures and financial issues, mentioning unexpected delays in payouts and significantly lower commissions than originally expected. A few other people also felt that the online customer support team was completely unhelpful when attempting to resolve urgent account access or technical problems.

What people talk about most

Staff

Consumers find staff to be positive, highlighting supportive and friendly supervisors who provide continuous... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how well-organized,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, reflecting a high level of disagreement among... See more

Payment

Customers had ambiguous experiences with payment, reflecting mixed feelings about compensation structures.... See more

Service

Users describe positive interactions with service, highlighting swift support, attention to detail, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Well, I haven't started the live jobs, I am currently under the training phase. I have how ever been reading reviews online just to get an idea what l was getting into exactly. So far, the programme... See more

Rated 4 out of 5 stars

It's great because personally I met with some great people as my supervisor and senior supervisor and they are Okoye and Mercedes. They are always there when you need them not only in professional man... See more

Company replied

Rated 4 out of 5 stars

The process is smooth. helpful seniors to guide you on every step. everything is perfect barring the payout date if have to be extremely critical about it. I wish the payout date would have been 15th... See more

Company replied

Rated 3 out of 5 stars

Hello there, I am having trouble accessing the pre-live stage and I have reached out to the email support many times but still have not received any feedback or assistance with this matter. I have com... See more

Company replied


Company details

Written by the company

Dreamport is a global online freelance platform for independent travel professionals. It operates within the Dyninno Group of Companies, active across travel, finance, entertainment, and technology in more than 50 markets. Travel managers collaborate with Dreamport as independent freelance professionals. The platform provides tools, systems, and lead infrastructure that enable freelancers to operate on a self-directed basis while delivering travel consultations and planning support to clients worldwide. To support new freelance partners, Dreamport offers an online training program designed to equip independent freelancers with the platform-specific knowledge and skills needed for successful freelance activity.


Contact info

3.7

Average

TrustScore 3.5 out of 5

338 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.7

All reviews

(338)

141 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

A Great Experience on Dreamport

Dreamport is a great online platform for me because it feels immersive, engaging, and easy to navigate. Everything is well organized, which makes exploring the platform smooth and enjoyable. It stands out as a memorable experience that I would happily recommend to others.

29 December 2025
Rated 5 out of 5 stars

Dreamport is a very good company for…

Dreamport is a very good company for beginners with zero experience. I started working here as ITM 5 months ago now there are a lot of things I know. Supervisors here are very supportive and friendly. If you are beginner or looking for job or experience you must take a look at dreamport.

27 December 2025
Rated 1 out of 5 stars

Not Worth the Time or Effort

I completed and submitted all required deliverables for Dreamport’s assessment, yet I was given 0/500 for “Did the candidate complete the task in full?” — which falsely implies that nothing was completed.

The only issue mentioned was a minor, temporary internet speed fluctuation (~3 Mbps). Even if that requirement was not met at that exact moment, assigning 0/500 for task completion is completely disproportionate and ignores all other correctly completed requirements.

After spending an entire week on this assessment and being told I was in the top 95%, this outcome feels unfair, misleading, and lacking transparency. Candidates should be aware that substantial effort can be disregarded entirely due to rigid and questionable scoring.

24 December 2025
Unprompted review
Dreamport logo

Reply from Dreamport

Thank you for sharing your concerns with us. We sincerely apologize for the inconvenience and frustration this situation has caused. Your effort and time are valuable, and we want to ensure that any issues are properly reviewed.

To help us investigate further, could you please provide your username or registered email address? This will allow our team to check your assessment records and clarify the scoring details from our side.

We appreciate your patience and understanding, and we remain committed to supporting candidates in their journey with Dreamport.

Rated 4 out of 5 stars

A very flexible working environment

A very flexible working environment: where you are aided in growing your skills and learning even more new things be from your team members( the teams make it easier) and even the Supervisors that are always there to help with any problem one can encounter.

21 December 2025
Rated 5 out of 5 stars

What made my experience with Dreamport…

What made my experience with Dreamport great is the level of support and clarity provided throughout the process. As a newer agent, I found the training and guidance very helpful in building confidence and understanding real world travel scenarios. The company does a great job in maintaining structured workflows, clear communication, professional standards. It's a place where agents are encouraged to improve and deliver quality service.

21 December 2025
Rated 5 out of 5 stars

A great experience

A great experience. I have gained a lot of knowledge about the travel industry since I started working here. Also support from the seniors make it easier.

21 December 2025
Rated 3 out of 5 stars

I believe a base salary would be the…

I believe a base salary would be the best. however small it is rather than basing payment strictly on commission.

The supervisors are good, the system (CMS) works well.

21 December 2025
Dreamport logo

Reply from Dreamport

Thank you for sharing your thoughts with us. At Dreamport, our model is built around rewarding consultants directly for their efforts and results. That’s why this role is commission‑based, with earnings tied to tickets sold.

We believe this approach not only reflects individual performance but also helps our consultants grow stronger in their sales skills and resilience.

Thank you for sharing your thoughts with us and we wish you best of luck!

Rated 5 out of 5 stars

I reaally like this job

I reaally like this job. because it gives you opportunity to work online so you dont have to waste ur time on the way. and about working hours is very good you can choose ur working hours.

13 December 2025
Rated 1 out of 5 stars

Dreamport is a Modern day Slavery

Dreamport has a good training and learning platforms but when it comes to the job and payment package, they are users of men. You will go through the training and even start working eight hours a day burning your data, light, and productive time and at the end of the month you get nothing if you don't make sales.
Secondly, even when you manage to make a sale, they will still tell you that your GP is low and therefore will deduct your commission. Personal experience, I made a sale of over $2,000 with $300 markup on the ticket and at the end of the month I was paid $8. This is the height of modern day slavery and wickedness.

Dreamport is not a platform that can help anyone grow career wise unless they changed their wicked polices.

10 December 2025
Unprompted review
Dreamport logo

Reply from Dreamport

Dear Nwani,

Thank you for sharing your feedback and experience with us. After thoroughly investigating your case, we would like to clarify that you have earned commissions for all previous sales you made.

As this role is performance-based, the total gross profit you mentioned was $200, which resulted in a commission of $8, in accordance with the commission scheme that you agreed to initially. However, we acknowledge that there have been instances where your performance allowed you to achieve commissions exceeding $100.

We sincerely appreciate the time and effort you have dedicated to our team. If you are open to it, we would like to discuss your concerns and resolve any misunderstandings.

Rated 3 out of 5 stars

Well i had a rather short tempered…

Well i had a rather short tempered supervisor after graduating from Junior team and he would yell at us and use curse works like are you f**king stupid, or you know nothing, or your similar. It was a high anxiety experience during shifts and asking for help was difficult because you could get yelled at in the google meet team meeting in earshot of everyone else.

13 November 2025
Dreamport logo

Reply from Dreamport

Dear Pricila, Thank you for sharing your feedback about your experience with us.

Our team of advisors and trainers is made up of highly skilled professionals dedicated to providing live training, mentorship, and the essential tools for your success. We also prioritize following strict guidelines and established internal policies. Please be assured that we will thoroughly investigate your case and provide you with a prompt response.

Thank you again for taking the time to share your concerns with us!

Rated 1 out of 5 stars

Forced to work eight hours without pay…

Forced to work eight hours without pay is slavery! Most reviews are invited and I believe they are forced to leave positive one!

8 December 2025
Unprompted review
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Reply from Dreamport

Hello Abu Bakar, thank you for sharing your feedback with us.

Kindly note that we value genuine feedback, whether it's positive or negative. With over 2,000 contractors on board, we encourage everyone to share their experiences. This helps us provide diverse perspectives and continually improve our processes.

This is an opportunity for people who want to build their own independent business. Like any business, the first stage requires effort, learning, and commitment. It’s true that results don’t happen overnight. However, many of our travel consultants who stayed consistent and built their client base are now benefiting from steady sales, repeat clients, referrals, and strong compensation.

Rated 3 out of 5 stars

Open up more growth that's targeted to effort

I like that Dreamport is a space that really promotes growth and rewards effort and is timely in that.
I also like the fact that my project manager has always been so present.
However, i would really love to see more growth in terms of new opportunities within the company that are also better.
Communication should also be done on it in good time.

1 December 2025
Dreamport logo

Reply from Dreamport

Hello Wells, thank you for taking the time to share your thoughts with us. We’re delighted to hear that you’re satisfied with the support you've received and wish you continued success.

Kindly note there are always new opportunities available after you graduate from the Junior stage, depending on availability, your skill set, performance evaluations, and overall commitment.

We continually strive to enhance our services and improve our response times, so we appreciate your feedback!

Rated 4 out of 5 stars

Thanks for giving a platform

Thanks for giving a platform. Providing opportunities for people around the world is a great chance to grow. I would love more hands on approach to learning how to sell and learning how the system works.

1 December 2025
Dreamport logo

Reply from Dreamport

Thank you, Era, for sharing your thoughts with us. We completely understand that learning new systems can feel challenging in the initial months. Please know that your advisor is here to support you every step of the way and will assist with anything you need to ensure a smooth transition into later stages.

If you have any additional questions or concerns, please let us know. We're always here to assist you!

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