The service I received at Dreams was excellent. I was given the chance to find my perfect mattress match via their in house machine, and given all the information i could need to make my choice. Ronni... See more
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Staff (Ciaron) was very patient and helpful when supporting my selecting the most suitable bed and frame for my needs .
After years of never really getting that proper comfy mattress we spent some time weighing up comfort against cost and with help and location of our local Dreams store in Aberdeen we finally found a c... See more
I bought a new mattress November 24, but was extra firm thought it would soften over time. For last 10 months had excruciating lower back pain. Went to dreams, used the sleep finder machine, recom... See more
Company details
- #44 of 116 best companies in Bed shop
- #30 of 85 best companies in Bedding Shop
- #81 of 227 best companies in Bedroom furniture shop
- #30 of 85 best companies in Mattress Shop
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 6a Kittybrewster Retail Park, AB24 3LJ, Aberdeen, United Kingdom
- 01224016202
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The whole experience from start to…
The whole experience from start to finish was smooth no hiccups or unnecessary hold ups. More stores could take a leave out of Dreams ook.
In Your Dreams
Sturdy, stylish ottoman beds and at terrific value. Delivery and construction were first class. I would shop here again and definitely recommend Dreams Kittybrewster to anyone looking for quality and value.
Good staff
The staff gave me a good idea at the mattress types and am very happy with my purchase.
I was given a time slot in advance for…
I was given a time slot in advance for bed being delivered which was good
Bed was delivered and made up everything was done efficiently l am happy with the service
It was Dreaso easy the lady showedme a lot…
It was so easy the lady showed me a lot of mattress and was very friendly. Delivery. Was right on time the nice men took it in and old one away
I got a fully comprehensive briefing…
I got a fully comprehensive briefing about beds and the different types. I used their special bed to decide the correct bed and it worked, I think.
Attention to detail
Attention to detail, helpful staff gave good advise on mattress types etc.
Excellent service at the Kittybrewster…
Excellent service at the Kittybrewster branch. Jaqueline was very helpful , she listened to our wants and needs. We used the sleep machine and found an excellent mattress within our budget. We also bought the brilliant pillows they use when we tested the beds.
Both sales and delivery staff were…
Both sales and delivery staff were pleasant, polite and helpful.
Everything went like clockwork from the…
Everything went like clockwork from the time we ordered the bed until it was delivered. Great communication and the bed is great for the price.
Morag.(Aberdeen Branch) spent a lot of…
Morag.(Aberdeen Branch) spent a lot of time explaining each of the beds that suited us after linking us up to find out the correct firmness for us. She did not rush us or push us into a sale but gave us plenty of time to choose ourself which one we thought suited us best. I would have no hesitation in recommending this store. Many thanks,
This bed is so good, it's the third one I've ordered!
This is the 3rd bed I've ordered from Dreams of the same type. It's so comfortable I might never get rid of our houseguests!
Very happy with my new kingsize…
Very happy with my new kingsize mattress. Brought and paid over the phone,had it sent to Shetland,all Very easy.Will use again. Top job from all at Kittybrewster aberdeen.
Sweet dreams!
I was very happy with the service you provided at every stage of the process - friendly and helpful in the store + prompt and efficient delivery to the guest room of our home - it was hard to get our guests up in the morning! They were very happy with the comfort the bed provided.
Thank you!
Very helpful good selection and speedy delivery
Very helpful in the shop in Aberdeen. Great mattress and speedy delivery. Many thanks
The dreams store in Kittybrewster was…
The dreams store in Kittybrewster was well laid out, the staff are very helpful, explained how the store was laid out and what to look for on the signage. Gave us time to walk round and where available to explain and answer any questions we had. We got a very good bargain on the bed and mattress we selected. Was delivered within the timescale agreed, old bed removed and new one built within half an hour, delivery guys ensured we were happy with everything before they left. Would definitely recommend Dreams and use them again.
Great bed
Good customer service within the store, bed arrived on the date and actually came within half an hour of the two hour slot, the men were very quick in putting the bed together they didn't seem to be here long, they were polite all round a great experience
Stress-free experience 👍
From ordering in store and having my sofa beds delivered and built the experience has been top class.
Thank you for making one part of moving home easy and stress-free for me. 👍
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