Dreams - Ashton under Lyne Reviews 

250
TrustScore 5 out of 5

4.8

300 Manchester Road, M34 5GJ Ashton under Lyne, GB


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Rated 5 out of 5 stars

From the moment we have entered the Dreams, we have been acknowledged, approached and greeted by one of the staff, Jessica. She asked whether we have had any previous experience with the Dreams and r... See more

Rated 5 out of 5 stars

Recently purchased a bed, headboard and mattress from my local stores in Tameside Gtr Manchester. Salesman, Joe, was very helpful and extremely helpful. he assisted my selection of a bed, which turned... See more

Rated 5 out of 5 stars

The team at The Snipe in Ashton were not pushy but helpful and knowledgeable. Tea/Coffee and a pillow was offered as we tried out numerous makes and types whilst a special automated computerised m... See more

Rated 5 out of 5 stars

Amazing, Knowledgeable and genuine staff. We were supported throughout our purchase from initial thoughts to final purchase by a wonderful member of staff. Not pushy at all just supportive and gave... See more


Company details

  1. #43 of 116 best companies in Bed shop
  2. #30 of 85 best companies in Bedding Shop
  3. #81 of 228 best companies in Bedroom furniture shop
  4. #30 of 85 best companies in Mattress Shop

Written by the company

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Written by the company

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contact info

  • 300 Manchester Road, M34 5GJ, Ashton under Lyne, United Kingdom

  • 01615210623

4.8

Excellent

TrustScore 5 out of 5

250 reviews

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4.8

All reviews

(250)

14,501 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from Dreams

Great service from Dreams, again. We have upgraded two mattresses in the last couple of years and are very happy with the quality of the service we received and the items themselves. The staff we dealt with were friendly and helpful. The store is clean and well set out with a nice ambiance. Ordering was easy and the 0% finance offer was an added bonus. The guys who delivered were also friendly and very efficient. We would not go anywhere else for a new bed or mattress.

26 January 2025
Rated 5 out of 5 stars

Perfect from start to finish

Perfect from start to finish. The service in store was great- very helpful and informative but not at all pushy. We had a good choice of beds and mattresses and availability of stock and delivery slots meant we could get our choice quickly. Communication about delivery was excellent and the delivery team were friendly and professional. We are very happy we chose Dreams.

27 December 2024
Rated 5 out of 5 stars

Highly Recommended

Very helpful staff and a great team that assembled the bed we bought.
The bed itself is fantastic, very comfortable. I would definitely recommend.

8 November 2024
Rated 5 out of 5 stars

Excellent service

Excellent service. Bought a therapur mattress from dreams at Ashton under lyne. The staff were so helpful and knowledgeable. We paid for delivery to our room. The delivery guys were lovely. They rang me on the day and gave me a time. They were so respectful of my property and gave me information on how to care for my mattress. Would definitely recommend. Had my first nights sleep on my new mattress and so far so good

23 October 2024
Unprompted review

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