Dreams - Bexhill on Sea Reviews 

139
TrustScore 4.5 out of 5

4.7

The Landmark 66-68 Sackville Road, TN39 3JD Bexhill-on-Sea, GB


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Rated 5 out of 5 stars

From the purchase in Dreams Bexhill to delivery i was extremely impressed by the professional attitude shown by your staff. A special mention should be given to your delivery crew. Exceptional throug... See more

Rated 4 out of 5 stars

I returned the following day after a weird experience on my first visit to find a sofa bed. Second visit their was a sale assistant who was efficient and wanted to help. On my first visit the assist... See more

Rated 5 out of 5 stars

Brandon at the Bexhill store was wonderful - very knowledgeable about the different products and explained what would be good/inadvisable for someone with my spine condition. Cannot recommend him high... See more

Rated 5 out of 5 stars

The lady was really attentive, and really new her job, she was very polite, patient and helpfull and wasnt pushy, i got the bed i desired.


Company details

  1. #42 of 115 best companies in Bed shop
  2. #30 of 85 best companies in Bedding Shop
  3. #81 of 228 best companies in Bedroom furniture shop
  4. #30 of 85 best companies in Mattress Shop

Written by the company

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Written by the company

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contact info

  • The Landmark 66-68 Sackville Road, TN39 3JD, Bexhill-on-Sea, United Kingdom

  • 01424904086

4.7

Excellent

TrustScore 4.5 out of 5

139 reviews

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4.7

All reviews

(139)

14,501 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love my new orthopaedic bed!

I love my new orthopaedic bed!
It’s so comfortable and being very poorly, I can adjust the back, when watching tv, and the bottom of the bed to help with my arthritic legs. I also have options for a massage too.
The remote control is simple to use - everything is great.
It’s made a big difference for me…I don’t know how I coped before!
Delivery was on time, with helpful instructions.
Thank you

27 December 2025
Rated 5 out of 5 stars

Brandon served us He was knowledgeable

Brandon served us He was knowledgeable, happy to answer all our endless questions , very helpful all round and not at all pushy
Sincere thanks Delighted with the bed and headboard we finally choose
The men that delivery the bed and fitted it were first class Many thanks to all

14 November 2025
Rated 5 out of 5 stars

Becks Hill Branch

Staff at Becks Hill branch were excellent and most helpful and I would not hesitate to use this branch again
Mattress was delivered on the due date and within the specified time, although must have been first on the list at 07:30 in the morning, being retired it did disturb the beauty sleep.
As for the mattress it is a Harrison Spinks Masters guild 4450K seems very comfortable , however it has raised the height of the bed requiring my wife to use a step to get in. Early days yet so will need a few months to formulate an overall opinion.

9 November 2025
Rated 5 out of 5 stars

All good

All good. From purchase to delivery everything was completed with friendly professionalism. Quality of goods purchased also represent VFM.

13 August 2025
Rated 5 out of 5 stars

A Really Positive Experience

The staff at the store I visited (in Bexhill) could not have been friendlier or more helpful. When I spotted the goods I purchased were included in a sale the following day, they were quick to assure me the difference in price would be refunded. An extremely fair-minded approach, indicating, I feel, a trustworthy organisation.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

From the purchase in Dreams Bexhill to…

From the purchase in Dreams Bexhill to delivery i was extremely impressed by the professional attitude shown by your staff.
A special mention should be given to your delivery crew. Exceptional throughout. The young guy with curly hair should have a special mention. He would be an extreme asset in sales or marketing. I really believe he is a jewel in your crown. Don't underestimate what an asset he could be.

20 August 2025
Rated 5 out of 5 stars

The gentleman in Dreams in Bexhill was…

The gentleman in Dreams in Bexhill was very helpful and friendly he made me feel welcome and comfortable and explained everything really well. Would definitely recommend Brandon and return should I need anything from Dreams. Refreshing to deal with someone who was great and knowledgeable.

8 May 2025
Rated 5 out of 5 stars

Solid oak bed frame

The bed and mattress we ordered arrived well packaged and exactly as we had hoped. Sometimes when you make purchases things don't work out but we have to say we are 100% satisfied with our purchases.

26 April 2025
Rated 5 out of 5 stars

Fantastic sofa beds

Fantastic sofa beds. Comfy to sit on, and also to sleep on - and so easy to pull out and push back to normal. Great staff at the shop, who were very helpful and organised, and a friendly and hard working two man team who delivered and assembled quickly and easily. Loving my front room now, and also have space to accommodate overnight guests. Couldn’t be better.

18 April 2025

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