An excellent really helpful service by Karen at Dreams, Blyth. The sleep analyser was of great use and Karen was able to guide us towards five or so mattresses out of many in the store that would suit... See more
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The staff were friendly, knowledgeable, and welcoming. didn't rush me, helped me to choose the perfect bed, which i am extremely happy with. Also the two men that came to put the bed together, were re... See more
The lady at blyth was exceptionally helpful, the delivery men great,I’ve only had my new bed over one wk, BUT I LOVE IT, so comfy , wish I’d changed my bed sooner, thank you so much
Very professional from start to finish Excellent communicators throughput the whole process Have recommended this company to family and friends
Company replied
Company details
- #41 of 116 best companies in Bed shop
- #30 of 87 best companies in Bedding Shop
- #78 of 229 best companies in Bedroom furniture shop
- #28 of 87 best companies in Mattress Shop
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 3 Valley Retail Park, Cowpen Road, NE24 5TP, Blyth, United Kingdom
- 01670 468561
4.8
Excellent
43 reviews
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Excellent customer service throughout…
From the advice in the Blyth store to communication and delivery the service was excellent. On the day of delivery, we were contacted by the driver and kept informed of the delivery time. Henry and Andy were friendly and helpful. The delivery was seamless and our property was left spotless after the delivery, construction of the new bed and removal of the old bed and mattress. Thank you.
21 October 2025
Friendly knowledgeable staff
Friendly knowledgeable staff, no hard sell which puts you off. I felt at ease the whole time I was there.
I would highly recommend them.
25 October 2025
Unprompted review
Really helpful sales team
Really helpful sales team. Excellent quality bed and quick delivery.
24 October 2025
Good experience
Relatively new store in the area but the sales person was very knowledgable and friendly. Great variety of good quality products
11 October 2025
Unprompted review
Worth the wait.
Took a while to get here but the single bed base is sturdy and looks great.
Especially happy with the drawers which hold a lot of bedding and very easy to use.
10 October 2025
All staff were knowledgeable and…
All staff were knowledgeable and helpful delivery was timed beautifully and we managed the assembly ourselves .now enjoying our comfortable bed .
20 September 2025
Fantastic service easy to choice a…
Fantastic service easy to choice a mattress due to sleep match bed thank you to the team
1 September 2025
Unprompted review
Thanks for a straight forward process
Thanks for a straight forward process.
Just what I was looking for
31 August 2025
Mattress shopping
Went for a new mattress for my grandad the girls in store were lovely and no pressure at all. We both Enjoyed a lovely cup of tea, and even went on sleep match machine which found him a great mattress . Highly recommend the store
24 July 2025
Unprompted review
Dreams Mattress Blyth, great service and such a friendly team.
We popped into our new local store in Blyth after searching out of town and on the internet. Served by the very knowledgeable manager Justine. First she put us on the "sleep match"to find the right mattress for us. Great choice of mattresses and value for money to suit every pocket. The service was fantastic, offered tea/coffee/water, we made our choice there and then, we have had a Dreams mattress for years and loved it but its time for a replacement, we chose a Therapur ActiGel Glacier 4800 and its lovely and cool. Plus first class service from Dreams delivery service..thank you Justine for excellent service.
1 August 2025
Unprompted review
Can't thank you enough
Can't thank the team at blyth enough. Helped me pick a mattres and and divan. After a few weeks of having my new bed I love it
1 July 2025
Unprompted review
We had a great experience at Dreams…
We had a great experience at Dreams Blyth buying a new mattress - Emily was incredibly friendly and knowledgeable and helped us to get our new mattress easily
19 July 2025
Unprompted review
Amazing staff very knowledgeable would…
Amazing staff very knowledgeable would highly recommend dreams
19 July 2025
Unprompted review
Excellence from all staff from entry to…
Excellence from all staff from entry to purchase especially from Emily who was so helpful in choosing t correct mattress to fit our needs. The selection in the shop was huge and it would have been difficult to choose without appropriate advice. We are delighted with our purchase and would recommend Blyth Dreams to our friends.
6 July 2025
Great customer service
Great customer service from Justine at Blyth store. Looked after us so well and so knowledgeable about the various mattresses and which ones would suit us best. Very happy with the whole Dream experience and our purchase. Would definitely recommend a visit
5 July 2025
Unprompted review
Best place to visit for a new bed
Excellent service from viewing and ordering to our delivery- top class friendly service - recommend 5⭐️
29 June 2025
I've been in the Blyth store recently…
I've been in the Blyth store recently for mattresses and a bed etc. Can't fault the staff
28 June 2025
May use AI-assist with repliesRead more
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Veryprofessional
Very professional from start to finish
Excellent communicators throughput the whole process
Have recommended this company to family and friends
15 June 2025
Reply from Dreams - Blyth
Good afternoon Colin,
I am delighted to hear that you were happy with your overall experience.
I have sent you a brief email following our conversation.
Many thanks,
Kishan
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