Dreams - Chesterfield Reviews 

Good service all round from order to delivery

Great to be able to get the correct mattress and have a great experience with the new technology.

Great service and products!

Fantastic customer service and professionalism from all the staff we dealt with at Dreams Chesterfield.

The staff were professional and knowledgeable. The bed is very comfortable. We are very happy with our choice of purchase.

All the staff throughout the purchase were all very approachable and made it all seem very easy

The lady in the shop was so helpful and did not rush us and spent time to make sure it was what we needed and won’t and when they delivered my items and set it up they show how it work and made sure I was happy before leaving,5stars from mo

Excellent help in store and a good selection of products.
Delivered as promised by really helpful team.

We were quickly attended to in the shop and we bought a brand new bed which my Father is very pleased with and the sales lady completed all the details in a friendly and efficient manner. The new bed has made a huge difference to my Dad.

Great experience with dreams. Friendly staff and very comfortable bed.

Welcoming not pushy, great advice based on the test bed. Delivered as planned within the week to the chosen specifications. Kris was professional and courteous. The bed is spot on, thank you.

We went into the showroom and had a good selection to choose from. We already knew what we wanted but a sales assistant let us know she was available if we needed help. The item we wanted was reduced in the sale, after thinking about it for a few days we went in to order and we're happy to discover there was a further 20% off the sale price. We were given a good choice of delivery options and we were kept informed about the delivery, we eventually were given a 2 hour time slot the day before the delivery and it was delivered within that time slot. So overall I am extremely happy with this service.

Fabulous service and knowledge from Jo at the Chesterfield Branch … cannot recommend highly enough ! the bed is so comfortable and I’ve waited until we have slept on it for a couple of months to review - it’s the second one we have bought (superking) and would not go anywhere else. Keep an eye out as they often have one or two discounts and offers to take advantage of. Quality products you get what you pay for.

Really helpful friendly staff .

A receptive welcome to the store by staff, they were very helpful in helping chose a bed, and also quite helpful in the purchasing process.

Kris approached us in a friendly manner in the shop. After listening to what we wanted he introduced us to the bed that measured us. Then we chose our new mattress and Kris did the sale.
I have to say he did his job very well without coming across as a pushy salesman. He was great and worth more than a 10 out of 10.
Then of course was the delivery. Again the 2 gents were very polite and nothing was too much trouble.
All in all we are extremely satisfied and happy.

Jenny and Kris were very helpful, so I got the bed I needed, as I have Arthritis and Osteoporosis. I’ve edited this because I need to add on that the delivery team were also good. My thanks to all of the Dreams staff.

I did have a problem with my mattress and returned them both under the comfort guarantee. I had no problems swapping the mattress but it did make it more difficult when you purchased the mattress as a bundle with free pillows and mattress protectors as you should pay for them when you return the mattress which you probably wouldn’t buy in the first place . I did have an issue trying to get a refund on a faulty mattress because how I had paid for the 2 mattresses and how the order had been done in store . I cannot fault the company on the comfort guarantee it did take a lot of phone calls to get this sorted on the payment side of things but as now been sorted . The customer service team was very professional and polite ,

Everyone was very helpful and the mattress is very comfortable